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    • Hi, the vehicle went to Audi Chingford on Thursday 13th May. I did state beforehand that I only wanted a diagnostic. The technician out of courtesy opened the drain letting huge deposits of water escape the seals. Video evidence was provided via AUDI cam. The link for the audi cam has been forwarded to BMW and Motonovo. I spoke to branch manager explained the situation and he stated he would sent me an email outlining the issue. Audi state this is not really an issue and more of a design flaw. However, the seals still have water ingress. I purchased the vehicle with £0 deposit on a 60 months HP plan for £520.00. The vehicle total was £21000. I did not go for any extended warranty. I live almost 70 miles away from the aftersales centre in Peterborough. I have previously uploaded the document I forwarded to BMW however it was in word format. I have had to buy a new tyre almost three days after purchasing vehicle. BMW still have not compensated me for the v62 cost as they said they would. 
    • I would suggest that you stop trying to rely on legal theory – as you understand it. Firstly, because we are dealing with practical/pragmatic situations and at a low value level where these arguments tend not to work. Secondly, because you clearly have misunderstood the assessment of quantum where there are breaches of obligations. The formula that you have cited above is the method of loss calculation in torts. In contract it is entirely different. The law of obligations generally attempts to remedy the breach. This means that in tort, damages seek to put you into the position you would have been in had the breach not occurred. In other words it returns you to your starting position – point zero. Contract damages attend put you into the position that you would have been had the breach not occurred but this is not your starting position, contract damages assume that the agreement in dispute had actually been carried out. This puts you into your final position. You sold an item for £XXX. Your expectation was that you your item would be correctly delivered and that you would be the beneficiary of £XXX. Your expectation loss is the amount that you sold the item for and that is all you are entitled to recover. If you want, you can try to sue for the larger sum – and we will help you. But if they ask for evidence of the value of the item as it was sold then I can almost guarantee that either you will be obliged to settle for the lesser sum – or else a judge will give you judgement but for the lesser sum. This will put you to the position that you would have been had there been no breach of contract. I understand from you now that when you dispatch the item you declared the retail cost to you and not your expected benefit of £XXX. To claim for the retail value in the circumstances would offend the rules relating to betterment. If you want to do it then we will help you – but don't be surprised if you take a tumble.  
    • I was caught speeding 3 times in the same week, on the same road. All times were 8-12mph higher than the limit. I was offered the course for the first offense and I now need to accept the other 2 offenses. I just want to be ready for what might come. Will I get the £100 fine and 3 points for each of them or do I face something more severe?  These are my only offenses in 8 years of driving.
    • I'll get my letter drafted this evening. Its an item I sold, which I'm also concerned about, as whilst I don't have my original purchase receipt (the best I have is my credit card statement showing a purchase from Car Audio Centre), I do unfortunately have the eBay listing where I sold it for much less. But as I said before this is now a question of compensation: true compensation would seek to put me back into the position I was in before the loss ie: that title would remain with me until my buyer has accepted this, and so compensation should be that which would be needed to replace the lost item. But in the world of instant electronic payment, it could be argued that as I had already been paid, the title to the goods had already transferred, and I was required to refund the buyer after the loss. And so, despite my declared value being the retail price - that which is needed to return me to my pre-sales position, the compensatory value should be the value I sold it for, which being a second-hand item from a private seller is lower. I still believe that I should be claiming for the item's full value, rather than how much I sold it for, as this is the same for insurance: we don't insure the value we paid, but rather the value of the item to put us back into the position we would be in if we ever needed to claim. Its for the loss adjuster to argue the toss
    • amusing that 'bad economic judgement on behalf of prior party ISN'T a major reason to wingers to move to deform yet immigration is, where record levels of such has been driven by the right wings terrible brexit and the later incompetent dog whistle 'proposals largely driven to whistle to the right wingnuts Just seems to confirm the are clueless numpties 'wetting their own shoes   Has farage bought a property in Clacton yet?   yet concern for the NHS is listed as a major issue even by those saying they are moving to deform  
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
        • Thanks
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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UKPC parking invoice - tesco Faraday retail park,Coatbank Street, Coatbridge. ML5 3SQ scotland


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They don't get paid for administering the car park, (there may be one or two around the country), they get their fees from illegal ticketing, (though some may be legit) and refusing an appeal whatever the reason.

 

There must be some reason why all English Governments are so strongly opposed to regulating this and wheel clamping, something we obviously don't know about, something more secret than a nuclear submarine.

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They don't get paid for administering the car park, (there may be one or two around the country), they get their fees from illegal ticketing, (though some may be legit) and refusing an appeal whatever the reason.

 

There must be some reason why all English Governments are so strongly opposed to regulating this and wheel clamping, something we obviously don't know about, something more secret than a nuclear submarine.

 

"They don't get paid for administering the car park" - Is this correct?

 

I read an article in the Mail on Sunday about two weeks ago that there is a bill currently in parliament for the regulation of clampers. Who knows how far that regulation will go, but it is a start.

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Yes - go and have a look at their sites and the terms and condition for them to do it. A lot of knowledge in them there hills.

 

What I remember about the bill is that they will have to show you their badges and be licensed, and that's about it.

Edited by Conniff
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Can't be. English law doesn't allow for 'class actions' either. Payment is an admission, so no way José - perhaps well meaning, but not good advice.

 

It is possible to bring a "class action" under English law, but rather than a single applicant making the claim on behalf of a group of claimants, under English law, each applicant must claim separately and the actions can later be consolidated.

 

Secondly, payment in protest is never an admission. Always bear that in mind. I am not encouraging people to give in but rather raising awareness that litigation is an uncertain process.

 

The best forum in which to take them on, however, it the political one.

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No such thing as a class action in the UK. You have been watching too many american TV programs.

 

As we are living in the UK, shouldn't that be programmes?

 

Sorry, pedantic I know!

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Following the advice on this forum i am currently receiving letters from the Debt Collection Agency. I have so far ignored all correspondence from the beginning.

 

I appreciate the help and advice everyone has offered regarding these [problematic]!

 

If it comes to it, how will i know which is the "genuine" court summons letter? Will it be blatantly obvious? (as we all know, we cant trust these [problematic] to doctor up some pretty convincing documents!). Also at which point would you insist that it should be your local court and who would you communicate this to? (is this all included in the court documents?). Note that i have never been to court, so i have no idea what to expect.

 

Will keep you updated on the progress...

 

Thanks

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Following the advice on this forum i am currently receiving letters from the Debt Collection Agency. I have so far ignored all correspondence from the beginning.

 

I appreciate the help and advice everyone has offered regarding these [problematic]!

 

If it comes to it, how will i know which is the "genuine" court summons letter?

It will contain an official court stamp and reference number which you can confirm by ringing up the appropriate court

Will it be blatantly obvious? (as we all know, we cant trust these [problematic] to doctor up some pretty convincing documents!). Also at which point would you insist that it should be your local court and who would you communicate this to?

The transfer to your local court is automatically done by the receiving court when you submit your defence

(is this all included in the court documents?). Note that i have never been to court, so i have no idea what to expect.

 

Will keep you updated on the progress...

 

Thanks

#.

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MCOL forms aren't always stamped. the case number is the key thing (there should also be a password for an MCOL claim), if you see a case number then ring the court to see if its real. some PPCs (OPC for one) have been known to issue fake papers.

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  • 2 weeks later...

hi guys i got ticket from ukpc £90 i didnt see trheir sign cos it was on hidden place and no one cannot see that sign iff just look up or down or side its very down and hiidden so if i dont pay 90 pounds will they charge me more or what can they do more

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hi guys i got ticket from ukpc £90 i didnt see trheir sign cos it was on hidden place and no one cannot see that sign iff just look up or down or side its very down and hiidden so if i dont pay 90 pounds will they charge me more or what can they do more

 

 

Just ignore. Simple as that,

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hi guys i got ticket from ukpc £90 i didnt see trheir sign cos it was on hidden place and no one cannot see that sign iff just look up or down or side its very down and hiidden so if i dont pay 90 pounds will they charge me more or what can they do more

 

You obviously haven't read any of the other posts or you wouldn't have posted, so let me reiterate what all 2,233 post before yours says.

 

Unless you pay this, you could be looking at 6 months inside, certainly a £1,000 fine and not forgetting the 6 points on your license. So get your cheque off as soon as possible.

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A notice to all of those who have received a ticket from a private parking company, and are now looking for their first piece of advice from the Consumer Action Forum.

 

Because we never paid the amount shown on the tickets that we were given, we were all taken to court by the parking companies, we all lost our cases, and we are all writing this Forum from inside Her Majesty's prisons.

 

In fact, to put it into context, so many of us are taken to court, that we presently make up some 92% of the prison population!!

 

The remaining 8% are guilty of only very minor crimes, murder, rape, terrorism, interfering with children etc

 

I will now extract my tongue from within my cheek.

All of these are on behalf of a friend.. Cabot - [There's no CCA!]

CapQuest - [There's no CCA!]

Barclays - Zinc, [There's no CCA!]

Robinson Way - Written off!

NatWest - Written off!

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  • 3 weeks later...
Following the advice on this forum i am currently receiving letters from the Debt Collection Agency. I have so far ignored all correspondence from the beginning.

 

I appreciate the help and advice everyone has offered regarding these [problematic]!

 

If it comes to it, how will i know which is the "genuine" court summons letter? Will it be blatantly obvious? (as we all know, we cant trust these [problematic] to doctor up some pretty convincing documents!). Also at which point would you insist that it should be your local court and who would you communicate this to? (is this all included in the court documents?). Note that i have never been to court, so i have no idea what to expect.

 

Will keep you updated on the progress...

 

Thanks

 

A Letter from the county court will be obvious from the Envelope. If in doubt about the authenticity of a letter, or dont know what to do, give the county court a ring or pop in, their staff are there to help.

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Hang in there CrazyDave, you're nearly at the end. The last letter will probably be from another agency claiming to have 'purchased the debt' and offering you the opportunity to settle up with them at a reduced rate. Ignore that as well and you likely won't hear any more. The last correspondence I had from such a company was on the 3 June telling me I had to pay within 10 days blah blah and haven't heard a dickie-bird since...

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You cannot tell from the envelope a Claim arrives it, this can be sent by the Pursuer (Parking Co or DCA) BUT, it must have a court stanp and reference number, and it is this you check its validity. The Court seal/stamp must also be present.

 

The chances of any of this happening are so slim as to be negligible.

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MCOL forms not stamped. its the claim number that is the key. If it has one of those then ring the court and verify the claim number. If it has claim number there will also be a password and info on how to access the the case on-line. if they send fake papers that purport to be real then they break the County Courts Act 1984 so have them for that !

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