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    • Hi all, an update on the case as the deadline for filing the WS is tomorrow i.e., 14 days before the hearing date: 7th June. Evri have emailed their WS today to the court and to myself. Attached pdf of their WS - I have redacted personal information and left any redactions/highlights by Evri. In the main: The WS is signed by George Wood. Evri have stated the claim value that I am seeking to recover is £931.79 including £70 court fees, and am putting me to strict proof as to the value of the claim. Evri's have accepted that the parcel is lost but there is no contract between Evri and myself, and that the contract is with myself and Packlink They have provided a copy of the eBay Powered By Packlink Terms and Conditions (T&Cs) to support their argument the contractual relationship is between myself and Packlink, highlighting clause 3a, e, g of these T&Cs. They further highlight clause 14 of the T&Cs which states that Packlink's liability is limited to £25 unless enhanced compensation has been chosen. They have contacted Packlink who informed them that I had been in contact with Packlink and raised a claim with Packlink and the claim had been paid accordingly i.e., £25 in line with the T&Cs and the compensated postage costs of £4.82. They believe this is clear evidence that my contract is with Packlink and should therefore cease the claim against Evri. Evri also cite Clause 23 of the pre-exiting commercial agreement between the Defendant and Packlink, which states:  ‘Contracts (Rights of Third Parties) Act 1999 A person who is not a party to this Agreement shall have no rights under the Contracts (Right of Third Parties) Act 1999 to rely upon or enforce any term of this Agreement provided that this does not affect any right or remedy of the third party which exists or is available apart from that Act.’ This means that the Claimant cannot enforce third party rights under the Contract (Rights of Third Parties) Act 1999 and instead should cease this claim and raise a dispute with the correct party.   Having read Evri's WS and considered the main points above, I have made these observations: Evri have not seen/read my WS (sent by post and by email) as they would have recognised the claim value is over £1000 as it includes court fees, trial fees, postage costs and interests, and there is a complete breakdown of the different costs and evidence. Evri accepts the parcel is lost after it entered their delivery network - again, this is in my WS and is not an issue in dispute. Evri mentions the £25 and £4.82 paid by Packlink - Again, had they read the WS, they would have realised this is not an issue in dispute. Furthermore to the eBay Powered By Packlink T&Cs that Evri is referring to, Clauses 3b and c of the T&Cs states:  (b)   Packlink is a package dispatch search engine that acts as an intermediary between its Users and Transport Agencies. Through the Website, Users can check the prices that different Transport Agencies offer for shipments and contract with the Transport Agency that best suits their needs on-line. (c)  Each User shall then enter into its own contract with the chosen Transport Agency. Packlink does not have any control over, and disclaims all liability that may arise in contracts between a User and a Transport Agency   This supports the view that once a user (i.e, myself) selects a transport agency (i.e Evri) that best suits the user's needs, the user (i.e, myself) enters into a contract with the chosen transport agency (i.e, myself). Therefore, under the T&Cs, there is a contract between myself and Evri. Evri cites their pre-existing agreement with Packlink and that I cannot enforce 3rd party rights under the 1999 Act. Evri has not provided a copy of this contract, and furthermore, my point above explains that the T&Cs clearly explains I have entered into a contract when i chose Evri to deliver my parcel.  As explained in my WS, i am the non-gratuitous beneficiary as my payment for Evri's delivery service through Packlink is the sole reason for the principal contract coming into existence. Clearly Evri have not read by WS as the above is all clearly explained in there.   I am going to respond to Evri's email by stating that I have already sent my WS to them by post/email and attach the email that sent on the weekend to them containing my WS. However, before i do that, If there is anything additional I should further add to the email, please do let me know. Thanks. Evri Witness Statement Redacted v1 compressed.pdf
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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£4000 claim with hsbc


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Sorry does any of my claim come under the human right act?

 

For the distress they have caused my wife (and therefor ME) over the years, it damn well should - on at least a couple of heading :(

 

Good luck with your claim :)

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Hey Evryone

 

Have just filed my claim, I am going to write to Phil Beaumont to tell him that I have started the claim today and will enclose of printed copy of the claim, so they cannot claim neglagence!!

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Hi everyone x

I filed my claim for £3,000 on the 8th of June I recieved a letter from their solicitors (DG Solicitors) on the 13th of June offering me half. I do not want to give up now but how do I let them know do i reply or ignore as they have not entered a defence ???

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  • 2 weeks later...

Hi everyone

 

I have recieved my letter from DG solicitors today, the states as follows:

 

"We have been instructed in relation to the claim you have recently issued against HSBC. To enable our client to consider your claim please supply a breakdown of the amount ou are claiming."

 

I wondred what the opinions of others were on this, should i do the wo the work for them and send them these details, or refuse, saying that as a huge company they should have the staff and resources to do this themselves?

 

Please let me know your thoughts!!

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Hi everyone

 

I have recieved my letter from DG solicitors today, the states as follows:

 

"We have been instructed in relation to the claim you have recently issued against HSBC. To enable our client to consider your claim please supply a breakdown of the amount ou are claiming."

 

I wondred what the opinions of others were on this, should i do the wo the work for them and send them these details, or refuse, saying that as a huge company they should have the staff and resources to do this themselves?

 

Please let me know your thoughts!!

 

this is very strange, im claiming a similar amount and i too got exactly the same letter today (thought it was gonna be them saying i could have my money :( )

ive been told by one of the moderators that they do need this information and that i should send it asap, so im going to post it tomorrow and fax it to their office aswell

HSBC- £4995, settled payment in full

if you found this post helpful, please click the scales (top right of post), ta ;)

 

if you're not sure what to do?, Read the FAQ's

Unsure about what to claim, or confused about overdraft interest? Charges explanation

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Funnily enough thats the exact same reply we had today aswell.

I PM'd spiceskull about a draft letter and this is the template given.

 

Dear Sir/Madam

 

With reference to your letter dated [DATE], claim No. XXXXXXXX with your client [bANK]. The bank was provided with a particularised schedule of charges, for which I am claiming a refund, on [DATE].

 

For your convenience, a summary of the charges is detailed below:

 

Penalty Charges - Total: £xxx.xx

Penalty Interest - Total: £xxx.xx

TOTAL: £xxx.xx

s.69 Interest 8% APR – Total: £xxx.xx

TOTAL: £xxx.xx

 

From the above summary you can see that the total amount I am claiming, for unlawfully applied bank charges, plus court fees, is £XXXXXX. I shall pursue your client for the FULL amount, and without conditions, unless my claim is met, to my complete satisfaction, in advance of any hearing

 

If your client is minded that the charges are fair, reasonable and transparent, then they are welcome to demonstrate this position to the judge.

 

Yours faithfully,

 

Also someone else said they'd received that letter then had a settlement figure for full amount 2 days later. Lets all cross our fingers.

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  • 12 years later...

This topic was closed on 10 March 2019.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group

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