Please help for an old lady

[isidore]

Are you being treated unfairly by a retailer, company, organisation or local council? Are you caught up in a bureaucratic storm or being wrapped up in red tape? Have you complained, but feel like you’re getting nowhere?

If your answer is ‘yes’, why not see if the BBC’s Dominic Littlewood can help you out?

 

“Don’t Get Done, Get Dom”, BBC1’s hugely popular consumer affairs programme, is back f or a second series and we want you to be a part of it!

 

 

Please contact us ASAP for further information.

 

 

Series Hotline: 020 7278 5052

 

Series Email: [email protected]

 

 

 

 

 

Please remember to leave your phone number when you contact us.

 

I appreciate the benefit that this is trying to provide, but am I going to see this advert on every thread in this board? Would it not be easier to speak to a mod and ask for an announcement to be set up for you?

[Guest bong]

T4FF its only their second post! I did notice a general announcement but to be fair I think it could be of interest to the OP in this case.

[isidore]

Not denying that, think it will be great for this one. Just hope it doesn't end up being splattered all over the site. I'm one of these "tick the box if you don't wish to receive marketing" types

 

I don't know, maybe I've been in work too long...

[isidore]

Didn't see the announcement to be fair *shuts up*........

[BBC Consumer Programme]

The thread made be posted where we feel that the show may be of particular interest. An announcement has been set up, but as you yourself demonstrated, T4FF, some people do not notice the announcement.

 

In any case, apologies for any irritation caused.

[Guest willowb]

....oh anyway, much appreciated!

DOS (unfortunate abbreviation, sorry!:o ) if they don't comply with the SAR within the 40 days limit then complain to the ICO. when the time comes (if the time comes) I'll post a link.

 

No need to reply to all this hun, just wait as you are doing;)

 

Wxxx

[Destinyofsouls]

Thank you all.

BBC thank you for bringing this to my attention. However, my dear old friend is now a nervous wreck after being dealt with by the DCO and the bank and this would probably take her over the edge!

However, I do feel that when this is over, she may consider making this public, but for now, I do not want to cast her into the media spotlight at this sensitive moment in time.

[Destinyofsouls]

Quick update. Dotty asked for her statements from december last year just up until the account was closed in June 06. ( sigh) Not to worry, my S.A.R - (Subject Access Request) is in their hands!

BUT...............

It looks like they are still adding interest on each month as follows

July £45.07

Aug £30.24

Sept 35.25

Oct £ 35.23

Nov £ 34.95

Total £ 180.74 !!!

I have statements now from Dec 05 to Dec 06 and the charges are.............

 

£ 3418.00 + £ 412.91 interest!!!!!!!!!!

This bank wants closing down. I have never come accross a case like this before. Poor Dots is a 78 yr old disabled woman. I am bloody furious.

[Guest willowb]

I really wish she was 'up to' exposing them but the most important thing now is to get that money back for her so that she can feel the benefit of not struggling anymore.

 

Wxxx

[Destinyofsouls]

Hi Willow,

I think it would be settled much quicker if it was, but I have to take Dottys health into account, she has suffered under these thugs.

 

But her time will come. When she receives her cheque, I am going to photocopy it onto an A4 paper with her story and stand outside the RBS bank handing them out.

[Guest willowb]

but I have to take Dottys health into account, she has suffered under these thugs.

 

Yes, this is paramount!

 

Wxxx

[loki187]

But her time will come. When she receives her cheque, I am going to photocopy it onto an A4 paper with her story and stand outside the RBS bank handing them out.

 

I like that one Destiny, I might borrow that idea myself!!

[sarahpp]

Quick update. Dotty asked for her statements from december last year just up until the account was closed in June 06. ( sigh) Not to worry, my S.A.R - (Subject Access Request) is in their hands!

BUT...............

It looks like they are still adding interest on each month as follows

July £45.07

Aug £30.24

Sept 35.25

Oct £ 35.23

Nov £ 34.95

Total £ 180.74 !!!

I have statements now from Dec 05 to Dec 06 and the charges are.............

 

£ 3418.00 + £ 412.91 interest!!!!!!!!!!

This bank wants closing down. I have never come accross a case like this before. Poor Dots is a 78 yr old disabled woman. I am bloody furious.

 

Could you just clarify (because I am easily confused!) £3418 + 412.91 is an incomplete amount (?) or does it represent the entirety of the charges for one account?

 

It is so easy to see how your friend got into a situation there was no way out of with charges like this racking up.

[Destinyofsouls]

Hi Sarah,

 

Those are just the charges from the dates above. I have not got the full set of statements yet. The 3418 + 412.91 is just the charges from the only statements Dotty had, I assume there will be a lot more when the full set arrive.

Today, she asked me if I would go and see her friend as she banks with the Nat west and thinks she has over £4000 of charges!

Looks like I'll be the darling of the local WI. I will have to stop at this though, I've put my claim on hold for now.

As much as I'd love to help, I am going to have to say no to any more.

[sarahpp]

Makes you want to weep doesn't it? So, this figure is basically the tip of the iceberg?

 

I am sure that there are plenty of people on here who would be delighted to help if you decide to take on any more but, of course you must see your own claim(s) through and lets not forget that dealing with all of this is a big responsibility and can be emotionally draining so, take care of yourself.

 

If ever there was an illustration of profit before people - this is it, and from what you have said it looks like there may be many more people in your friend's situation.

[Destinyofsouls]

Makes you want to weep doesn't it? So, this figure is basically the tip of the iceberg? yes that's it.

 

I am sure that there are plenty of people on here who would be delighted to help if you decide to take on any more but, of course you must see your own claim(s) through and lets not forget that dealing with all of this is a big responsibility and can be emotionally draining so, take care of yourself. Thank you, I will. I was thinking that, if I get used to these claims, I could theoretically help these people and still do mine ( Maybe)

 

If ever there was an illustration of profit before people - this is it, and from what you have said it looks like there may be many more people in your friend's situation.

I agree. Yes there could be more, but I must be careful, I cannot take on too much.

[Destinyofsouls]

Whilst I remember, I had a lot of sheets of labels with 75 small labels on them. I printed this on them

'Reclaim Unfair bank charges www.consumeractiongroup.co.uk'

I have stuck about 40 up to now on ATM machines where I live

Wonder how long they will stay there.

[sarahpp]

Ah, guerilla tactics (or should that be gorilla tactics Bill)

[johnwilsonstorey]

Well done Destiny but that is only going to by a small (But usefull) amount of people.

I have come across an item by Bankfodder entitled 'Sunday Mirror is looking for volounteers'

I think that this case is perfect for that paper and for more information you should use this link Email: [email protected]

I think this case is the worst I have read about and it only goes to show that there is always someone worse off than you.

There must be more cases out there like this and I would only be too pleased to help in any way I can

[bill-k]

Ah, guerilla tactics (or should that be gorilla tactics Bill)

Gorilla warfare, indeed, Sarah !!

 

And Destiny - I'm still ready & willing to help with spreadies & general maths-based stuff...and not just on this one - so if you're gonna take more on, then I'm with you on those, too.

 

You can't see them, but you can be sure the others are all watching here, ready to pop in when needed.

[Destinyofsouls]

Gorilla warfare, indeed, Sarah !!

 

And Destiny - I'm still ready & willing to help with spreadies & general maths-based stuff...and not just on this one - so if you're gonna take more on, then I'm with you on those, too.

 

You can't see them, but you can be sure the others are all watching here, ready to pop in when needed.

OOh sounds a bit creepy!

 

Seriously though, thanks one and all for your support, I'm sure I am going to need it. ( Hopes theres a bottle of red in there somewhere for moi when it's finished )

 

It's just a waiting game now, I expect the bank will wait the full 40 days!

[bill-k]

Sorry - didn't mean to scare you, Destiny !! But they are like guardian angels, here, aren't they ? We stumble along, thinking we're on our own, and then just when we're about to trip over on something, one of them swoops down and saves us !! I always like to say "It's a kind of magic !"

 

Yes, you can bet they'll take all of 40 days, and then some. You'll probably have to keep badgering them for more after that, as well !!

[sarahpp]

Didn't know you were a Queen fan Bill.

 

Bill has managed to make us sound angelic and sinister all at the same time but, he is right, we are watching the thread and will help out when we can.

 

I know it can seem like an eternity when you are waiting for statements. If you need any moral support in the meantime - just post up.

[Destinyofsouls]

Thanks sarah, I do appreciate all your help.

So Bill, soon it will be

'Another one bites the dust' and Dotty will be able to afford to go to

'Barcelona' and I'm now getting into this so...

'Don't stop me now'

[bill-k]

Thanks sarah, I do appreciate all your help.

So Bill, soon it will be

'Another one bites the dust' and Dotty will be able to afford to go to

'Barcelona' and I'm now getting into this so...

'Don't stop me now'

LOL you guys !!!

 

Here's a couple of singalongs for THEM :-

 

Dotties' Rhapsody.

 

"This is the real thing -

This ain't no fantasy.

Caught in a landslide -

No escape from reality !

Open your eyes.

Look up to the skies,

And see......!"

 

or

 

"Mama - I just sued a man.

Held a pencil to his head.

Tripped, and filled him full of lead !!"

 

[latter: Rolf Harris]