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Need to complain


jemachin
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Can someone help me I have had no response from the Abbey even though I sent a registered letter to them requesting the information going back to 2000. I have only received 13months of statements.

 

Can someone please tell me how I report them for failure to comply.

Is it possible to request the first 13months of charges which total in excess of £2500 then make another request or can I make an estimate of the charge going back 6 years based on these charges for 13 months.

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http://www.informationcommissioner.gov.uk/cms/documentUploads/DPA%20Complaint%20Form%20.pdf

 

I would send the complaints form off, then a letter to Abbey letting them know what you have done.

 

I bet the rest turn up pretty sharpish - also, don't forget, if they don't give in before you have to start court proceedings then you will add the 8% APR, meaning that their stalling is costing them even more money.

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Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

 

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Have they advised that the rest of the statements are on microfiche??? If so, there is a sticky containing a template for you on the previous page!

Abbey - owed £3260 - Paid up.

 

Barclays owed £2500 - Paid up.

 

Halifax, Mint & Egg - next on the hit list

 

Dont click on the scales - I'm quite proud of my little red dot! - As the little red dot has gone - click away!!!!

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  • 12 years later...

This topic was closed on 09 March 2019.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group

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style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 1908 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

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