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    • Your point 4 deals with that and puts them to strict proof .....but realistically they are not in a position to state that within their particulars they were not the creditor at the time of default but naturally assume the OC would have...so always worth challenging and if you get a DJ who knows his onions on the day may ask for further evidence from the OC internal accounts system. 
    • I see, shame, I think if a claim is 'someone was served' then proof of that should be mandatory. Appreciate your input into the WS whenever you get chance, thanks in advance
    • Paper trail off the original creditor often confirms the default and issue of a notice...not having or being able to disclose the actual copy or being able to produce a copy less so. Creditors are not compelled to keep copies of the actual default notice so you will in most cases get a reconstituted version but must contain accurate figures/dates/format.     .    
    • Including Default Notice Andy? Ok, I think this is the best I can do.. it all makes sense with references to their WS. They have included exhibits that dates don't match the WS about them, small but still.. if you're going to reference letters giving dates, then the exhibits should be correct, no? I know I redacted them too much, but one of the dates differs to the WS by a few months. IN THE ******** County Court Claim No. [***] BETWEEN: LC Asset 2 S.A.R.L CLAIMANT AND [***] DEFENDANT ************ _________________________ ________ WITNESS STATEMENT OF [***] _________________________ ________ I, [***], being the Defendant in this case will state as follows; I make this Witness Statement in support of my defence in this claim. 1. I understand that the claimant is an Assignee, a buyer of defunct or bad debts, which are bought on mass portfolios at a much-reduced cost to the amount claimed and which the original creditors have already written off as a capital loss and claimed against taxable income as confirmed in the claimant’s witness statement exhibit by way of the Deed of Assignment. As an assignee or creditor as defined in section 189 of the CCA this applies to this new requirement on assignment of rights. This means that when an assignee purchases debts (or otherwise acquires rights under a credit agreement) it also acquires certain obligations to the borrower including the duty to comply with CCA requirements (such as the rules on statements and notices and other post-contractual information). The assignee becomes the creditor under the agreement. This ensures that essential consumer protections under the CCA cannot be circumvented by assigning the debt to a third party. 2. The Claim relates to an alleged Credit Card agreement between the Defendant and Bank of Scotland plc. Save insofar of any admittance it is accepted that the Defendant has had contractual agreements with Bank of Scotland plc in the past, the Defendant is unaware as to what alleged debt the Claimant refers. 3. The Defendant requested a copy of the CCA on the 24/12/2022 along with the standard fee of £1.00 postal order, to which the defendant received a reply from the Claimant dated 06/02/2023. To this date, the Claimant has failed to disclose a valid agreement and proof as per their claim that this is enforceable, that Default Notice and Notice of Assignment were sent to and received by the Defendant, on which their claim relies. The Claimant is put to strict proof to verify and confirm that the exhibit *** is a true copy of the agreement and are the true Terms and Conditions as issued at the time of inception of the online application and execution of the agreement. 4. Point 3 is noted. The Claimant pleads that a default notice has been served upon the defendant as evidenced by Exhibit [***]. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 5. Point 6 is noted and disputed. The Defendant cannot recall ever having received the notice of assignment as evidenced in the exhibit marked ***. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 6. Point 11 is noted and disputed. See 3. 7. Point 12 is noted, the Defendant doesn’t recall receiving contact where documentation is provided as per the Claimants obligations under CCA. In addition, the Claimant pleads letters were sent on dates given, yet those are not the letters evidenced in their exhibits *** 8. Point 13 is noted and denied. Claimant is put to strict proof to prove allegations. 9. The Claimant did not provide a true copy of the CCA in response to the Defendants request of 24/12/2022. The Claimant further claims that the documents are sufficient to pursue a Judgement and are therefore copies of original documents in their possession. Conclusion 10. Without the Claimant providing a valid true copy of the executed Credit agreement that complies with the CCA, the Claimant has no grounds on which to enforce this alleged debt. 11. The Defendant was not given ample evidence to prove the debt and therefore was not required to enter settlement negotiations. Should the debt be proved in the future, the Defendant is willing to enter such negotiations with the Claimant. On receipt of this claim I could not recall the precise details of the agreement or any debt and sought clarity from the claimant by way of a Section 78 request. The Claimant failed to comply. I can only assume as this was due to the Claimant not having any enforceable documentation and issuing a claim in hope of an undefended default judgment.   Statement of Truth I, ********, the Defendant, believe the facts stated within this Witness Statement to be true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in it’s truth. Signed: _________________________ _______ Dated: _____________________
    • AMEX and TSB the 2 Creditors who you need to worry about the least, ever!  Just stop paying them and forget about it, ignore all their threat o gram letters.  Only if, and with these 2 it's a massive if, you end up with a claim form you need to respond, and there will be plenty of help here.
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itsamomentintime vs HFC


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can anyone please tell me what penalty charges (if any) can lafully be applied to my beneficial credit card account?

 

i have been charged for being over my limit, and for a payment that was not recieved in time

 

 

thanks a lot!!

post office WON 12/11/06

 

abbey.LBA sent 30/10/06.MCOL claim submitted 8/11/06.allocation questionnaire sent 16/12/06.schedule of charges sent 16/12/06.WON

 

2nd abbey claim SAR sent 3/1/07.WON.complaint letter sent 18/1/08

 

alliance and Leicester.WON

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so there is no way i can claim these charges back?

post office WON 12/11/06

 

abbey.LBA sent 30/10/06.MCOL claim submitted 8/11/06.allocation questionnaire sent 16/12/06.schedule of charges sent 16/12/06.WON

 

2nd abbey claim SAR sent 3/1/07.WON.complaint letter sent 18/1/08

 

alliance and Leicester.WON

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so there is no way i can claim these charges back?

 

Ooops a bit of crossed wires here . Those charges Breadline mentioned are all unlawful and can be reclaimed. ie: overlimit, late payment and returned payment fees all count :D

Alliance & leicester:Settled 8/9/06 http://www.consumeractiongroup.co.uk/forum/alliance-leicester-successes/19700-tamadus-l.html?highlight=tamadus

Capital One:Settled 22/9/06 http://www.consumeractiongroup.co.uk/forum/capital-one/16644-tamadus-capital-one.html?highlight=tamadus

MBNA 2 accounts:Settled 22/9/06 http://www.consumeractiongroup.co.uk/forum/other-institutions-successes/13831-tamadus-mbna-i.html?highlight=tamadus

Smile:Settled 15/11/06

Egg Card:S.A.R - (Subject Access Request) sent 2/10/06

GE Money:S.A.R - (Subject Access Request) sent3/8/06 LBA sent 26/9/06

Abbey:ERC prelim sent 14/9/06. LBA sent 2/10/06. Now it's getting interesting so keep watching

Barclaycard:In criminal default watch this space

Lloyds TSB:In criminal default watch this space

 

If my comments have been useful please click the scales and let me know.

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so there is no way i can claim these charges back?

 

I would have a good read of the FAQ's, by a good read that means about a weekends worth of reading. I think you'll find they will be very helpful.;)

http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/

AL

 

ps your not HK in disguise are you?:-o

-------------------------

CAPITAL ONE * SETTLED*31st Oct 06

HBOS *SETTLED* 8th Oct 06

WOOLWICH *SETTLED*12thJan2007

Monument (Barclays) *SETTLED*10thMar2007

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sent a letter to beneficial asking for £12 late payment charges to be refunded, got told to sod off however.

 

are these charges DEFFO unlawful?

 

also, i advised them that, as they have acted unlawfully, the account should be closed and will not be repaid (i owe about £2000 on the card). do you think that i have any gounds to do this?

post office WON 12/11/06

 

abbey.LBA sent 30/10/06.MCOL claim submitted 8/11/06.allocation questionnaire sent 16/12/06.schedule of charges sent 16/12/06.WON

 

2nd abbey claim SAR sent 3/1/07.WON.complaint letter sent 18/1/08

 

alliance and Leicester.WON

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Yes, the charges are unlawful.

No, you don't have any grounds to get the account closed and the balance written off, unless the amount of charges levied on your account exceeds the current balance.

 

Are Beneficial charges only £12 then?

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yeah late payment charge - time for LBA methinks

post office WON 12/11/06

 

abbey.LBA sent 30/10/06.MCOL claim submitted 8/11/06.allocation questionnaire sent 16/12/06.schedule of charges sent 16/12/06.WON

 

2nd abbey claim SAR sent 3/1/07.WON.complaint letter sent 18/1/08

 

alliance and Leicester.WON

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  • 3 weeks later...

example---

 

if you are claiming back, lets say £1000 in charges, stretching back 6 years, do you claim 8% a year on the £1000 for 6 years, even though the charges for the first year may only be £200, then £200 for the second year, etc?

 

i mean - 6 years charges = £1000 - claim 8% a year (£80) then multiply by 6 - total £1480

 

or do you have to work out what you were charged each year, then claim interest on that amount? for instance:

 

1st year - £200 - claim 8% (£16)

2nd year - £200 - claim 8% (£16)

etc etc for 6 years, then add it all together

post office WON 12/11/06

 

abbey.LBA sent 30/10/06.MCOL claim submitted 8/11/06.allocation questionnaire sent 16/12/06.schedule of charges sent 16/12/06.WON

 

2nd abbey claim SAR sent 3/1/07.WON.complaint letter sent 18/1/08

 

alliance and Leicester.WON

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To stop all our brains hurting there's a spreadsheet to work it all out in "Bank Templates Library" under "6. Interest Calculation Spreadsheets". I'd put you a link here but don't know how.

 

Suggest you try the "Simple" one first : just enter each charge, amount and date and the sheet works out the number of days since the charge and calculates the right amount of interest to be applied to that charge until now, and adds them all up.

 

Once you've got that sorted out, have a read up on two related issues :

  • complex/compound interest
  • what interest rate to use (8% isn't necessarily the answer)

There are loads of threads. For what it's worth, I didn't bother with compound interest (a nightmare to work out even if you're good with maths & spreadsheets) and I decided to claim "Contractual" interest at Abbey's authorised overdraft rate (16.9%) in my Prelim letter knowing that I can always back down in negotiation to the "Statutory" interest (8%) which the Court would give me anyway if it goes that far.

Abbey £8370 settled 17 Apr 07

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thanks for the info

 

my understanding is that i can claim interest on each and every charge, and from when it was applied to my account

 

however i am unsure when to claim TO

 

for instance - a charge of £20 was applied to my account on 10/10/2001, so i can claim 8% from then, but how long can i claim the 8% for? from when i filed my claim with MCOL? or until abbey file their defence? when?

post office WON 12/11/06

 

abbey.LBA sent 30/10/06.MCOL claim submitted 8/11/06.allocation questionnaire sent 16/12/06.schedule of charges sent 16/12/06.WON

 

2nd abbey claim SAR sent 3/1/07.WON.complaint letter sent 18/1/08

 

alliance and Leicester.WON

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There are loads of threads. For what it's worth, I didn't bother with compound interest (a nightmare to work out even if you're good with maths & spreadsheets) and I decided to claim "Contractual" interest at Abbey's authorised overdraft rate (16.9%) FWIW Contractual interest is COMPOUND interest. Contractual interest is not only the rate expressed but the manner in which it is applied. in my Prelim letter knowing that I can always back down in negotiation to the "Statutory" interest (8%) which the Court would give me anyway Interest is discretionary a court may give you the 16.9% interest you have claimed, it may give you the 8% or it may give you an amount it judges right in your case. This could be less than 8% or it could be nothing.if it goes that far.

 

With regards to the rate chosen when considering contractual interest there seem to be two schools of thought, authorised or excess overdraft rate. Whichever school you belong to you need to be applyign some logic you can explain to the court as to why you chose the rate you did.

 

JMHO

 

Glenn

Kick the shAbbey Habit

 

Where were you? Next time please

 

 

Abbey 1st claim -Charges repaid, default removed, interest paid (8% apr) costs paid, Abbey peed off; priceless

Abbey 2nd claim, two Accs - claim issued 30-03-07

Barclaycard - Settled cheque received

Egg 2 accounts ID sent 29/07

Co-op Claim issued 30-03-07

GE Capital (Store Cards) ICO says theyve been naughty

MBNA - Settled in Full

GE Capital (1st National) Settled

Lombard Bank - SAR sent 16.02.07

MBNA are not your friends, they will settle but you need to make sure its on your terms -read here

Glenn Vs MBNA

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Just keep recalculating the interest (ie cranking it up as the days go by) until they settle or it goes to Court. In other words, the longer they mess about, the more days of interest there are since they levied each charge. Obviously you can't ring them up every day with a higher figure, but each time you communicate formally include the (now) higher interest figure. It might not be much to them, but it is to us !! Regards, Mad Nick

Abbey £8370 settled 17 Apr 07

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thanks for the info

 

my understanding is that i can claim interest on each and every charge, and from when it was applied to my account

 

however i am unsure when to claim TO

 

for instance - a charge of £20 was applied to my account on 10/10/2001, so i can claim 8% from then, but how long can i claim the 8% for? from when i filed my claim with MCOL? or until abbey file their defence? when?

 

When you file your claim you should have stated a value for the charges and the interest, then an amount per day thereafter based on the 8%.

 

If you used contractual interest then you should have done the same but quoted a daily interest rate for after you filed the claim

 

Assuming you get the interest its payable up until the claim is paid or the court makes the judgement, in which case the defendant will probably get 7 or 14 days to pay interest fee i believe.

 

HTH

 

 

Glenn

Kick the shAbbey Habit

 

Where were you? Next time please

 

 

Abbey 1st claim -Charges repaid, default removed, interest paid (8% apr) costs paid, Abbey peed off; priceless

Abbey 2nd claim, two Accs - claim issued 30-03-07

Barclaycard - Settled cheque received

Egg 2 accounts ID sent 29/07

Co-op Claim issued 30-03-07

GE Capital (Store Cards) ICO says theyve been naughty

MBNA - Settled in Full

GE Capital (1st National) Settled

Lombard Bank - SAR sent 16.02.07

MBNA are not your friends, they will settle but you need to make sure its on your terms -read here

Glenn Vs MBNA

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  • 1 month later...

sent a SAR to HFC in relation to a Beneficial credit card, statements arrived today (loads!!!)

 

going to have a look thru - will keep you posted

post office WON 12/11/06

 

abbey.LBA sent 30/10/06.MCOL claim submitted 8/11/06.allocation questionnaire sent 16/12/06.schedule of charges sent 16/12/06.WON

 

2nd abbey claim SAR sent 3/1/07.WON.complaint letter sent 18/1/08

 

alliance and Leicester.WON

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They are pussy cats, do not accept there first offer!

HSBC recovered bank charges in full plus contractual interest

IF.com recovered bank charges in full plus contractual interest

Marbles recovered credit card charges in full plus contractual interest

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They are pussy cats, do not accept there first offer!

 

 

i would only ever accept an offer for the full amount i am claiming. its not a huge amount but its mine!!!

 

 

 

25th January 2007

 

Request for repayment of charges

 

Dear Sir/Madam,

 

ACCOUNT NUMBER:

 

 

My request

I am writing to ask you to refund to me the charges which you have levied from my account over the last 5 years.

I now understand that the regime of fees which you have been applying to my account in relation to direct debit refusals, exceeding overdraft limits and so forth are unlawful at Common Law, Statute and recent consumer regulations. If you say that they are not, then will you please demonstrate this by letting me have a full breakdown of the costs to which you have been put by as a result of my breaches, in order to reassure me that your penalties really do reflect your costs.

Additionally, it has now been confirmed that your particularly high level of penalties are considered to be unfair per se by the OFT who reported on the 5th April 2006 and are therefore presumed to be unlawful in the absence of specific proof to the contrary.

 

Your responsibilities

I would draw your attention to the terms of the contract which you agreed to at the time that I opened my account. It is an implied term of that contract that you would conduct yourselves lawfully and in a manner which complies with UK law.

 

I am frankly shocked that you have operated my account in this way as I had always reposed confidence in your integrity and expertise as my fiduciary.

I consider that your repeated representations that your charges are fair and reasonable are deceptive and that they have deceived me into agreeing to pay them.

Your concealment of the true nature of your charges has prevented me from asserting my right until now.

 

What I require

I calculate that you have taken £60

 

I enclose a schedule of the charges which I am claiming with this letter. Please note that if I am forced to submit a claim, I will also be adding contractual interest to the amount claimed ;)

 

 

 

 

My targets to resolve this matter

I hope that you will enter into a sincere dialogue with me about this matter and I am writing this letter to you on the assumption that you will prefer to do this than merely respond with standard letters and leaflets.

 

I will give you 14 days to reply to me accepting, unconditionally, my request in principle and letting me know a date by which I will receive payment.

 

If you do not respond, or you do not respond positively, within this time period, I shall send you a letter before action giving you a further 14 days in which to reflect. I believe that these targets are more than sufficient for a large company such as yours with dedicated staff and departments.

 

After that, there will be no further communication from me and I shall issue a claim at the expiry of the second deadline.

 

 

 

 

 

Yours faithfully,

 

 

itsamomentintime

 

 

Schedule of charges

Account number XXXXX

14/11/06 NSF CHK charge assess £12

14/11/06 over limit admin charge £12

11/12/06 late payment admin charge £12

11/12/06 NSF CHK charge assess £12

11/12/06 over limit admin charge £12

post office WON 12/11/06

 

abbey.LBA sent 30/10/06.MCOL claim submitted 8/11/06.allocation questionnaire sent 16/12/06.schedule of charges sent 16/12/06.WON

 

2nd abbey claim SAR sent 3/1/07.WON.complaint letter sent 18/1/08

 

alliance and Leicester.WON

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hey hey settlement letter for the full amount recieved today which i will of course accept

 

but there are terms to the settlement which i will not accept

 

does anyone know if there is a template accepting the refund BUT rejecting the terms of the settlement?

post office WON 12/11/06

 

abbey.LBA sent 30/10/06.MCOL claim submitted 8/11/06.allocation questionnaire sent 16/12/06.schedule of charges sent 16/12/06.WON

 

2nd abbey claim SAR sent 3/1/07.WON.complaint letter sent 18/1/08

 

alliance and Leicester.WON

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sent this today:

 

 

ACCOUNT NUMBER:

 

Your ref:

 

Dear James

 

I am in receipt of your letter dated 30 January 2007. I will of course be accepting the refund of £60, in the form of a credit to my account with yourselves.

 

However please note that I do not, under any circumstances accept any of the conditions that you have detailed in your letter.

If any unlawful charges are added to my account in the future, rest assured that I will recover them in a court of law, if necessary.

 

 

Regards

 

 

 

itsamomentintime

post office WON 12/11/06

 

abbey.LBA sent 30/10/06.MCOL claim submitted 8/11/06.allocation questionnaire sent 16/12/06.schedule of charges sent 16/12/06.WON

 

2nd abbey claim SAR sent 3/1/07.WON.complaint letter sent 18/1/08

 

alliance and Leicester.WON

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  • 1 month later...

to continue....

 

I also sent a request for a copy of the CCA

 

recieved a terrible copy of the application form, with only my signature on it

 

i am a bit confused as the application form also says 'credit agreement' on it

 

am i right in saying the debt is unenforceable?

post office WON 12/11/06

 

abbey.LBA sent 30/10/06.MCOL claim submitted 8/11/06.allocation questionnaire sent 16/12/06.schedule of charges sent 16/12/06.WON

 

2nd abbey claim SAR sent 3/1/07.WON.complaint letter sent 18/1/08

 

alliance and Leicester.WON

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  • 3 weeks later...

recieved a call today from Beneficial asking for a monthly payment

 

i advised that, as they have not provided a true, executed, signed copy of the CCA, the debt is enforceable

 

response i got? "dont be so ridiculous!!"

 

morons!!!!!!

post office WON 12/11/06

 

abbey.LBA sent 30/10/06.MCOL claim submitted 8/11/06.allocation questionnaire sent 16/12/06.schedule of charges sent 16/12/06.WON

 

2nd abbey claim SAR sent 3/1/07.WON.complaint letter sent 18/1/08

 

alliance and Leicester.WON

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to continue....

 

I also sent a request for a copy of the CCA

 

recieved a terrible copy of the application form, with only my signature on it

 

i am a bit confused as the application form also says 'credit agreement' on it

 

am i right in saying the debt is unenforceable?

 

I believe that the application infomation can be on the same page as a regulated agreement.

 

The key thing to look for though, is your signature in a box with the words:

 

"This is a Credit Agreement regulated by the Consumer Credit Act 1974. Sign it only if you want to be legally bound by its terms."

 

There should also be a statement of your rights before the signature box.

 

If these are not present, then what you hold is not actually a copy of your credit agreement.

 

If it does have the signature box, the words above and your signature, then I'm sorry to say that it is enforceable :(

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how can it be enforceale if there is no creditors signature?

post office WON 12/11/06

 

abbey.LBA sent 30/10/06.MCOL claim submitted 8/11/06.allocation questionnaire sent 16/12/06.schedule of charges sent 16/12/06.WON

 

2nd abbey claim SAR sent 3/1/07.WON.complaint letter sent 18/1/08

 

alliance and Leicester.WON

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how can it be enforceale if there is no creditors signature?

 

HFC should have signed it upon receipt, but if you took the case to court on this basis I think the judge would simply say that you signed to agree to the terms and conditions of the account. HFC may not have signed it, but they granted you the facility anyway.

 

I'm sorry to say that the only way I can think of the contract not being enforceable is if they have lost it, you didn't sign it, or you convince the court that it breaches the Unfair Terms in Consumer Contract Regulations 1999. Or of course if they have breached the terms of the contract somehow.

 

That's only my opinion - a solicitor could give you a definitive answer - for a nice fat fee :o

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