Old but New Starter

[joesoap]

Just decided to chase up Black horse for various charges on a nearly repaid secured loan. I know I should have "no problem" claiming activity/direct debit charges but I'm going for the jugular. I'm trying to claim back late payment interest charges that I have to pay on top of the interest that was already added to the loan and I'm also asking for partial return of legal charges which I think were way over the top. I sent my prelim. action letter (I have all my information) yesterday. Here's fingers crossed.

[MARTIN3030]

Good luck.

Start your own thread and read some other threads too.

[joesoap]

Not sure if I am on the right wave length (or thread for that matter), not used to this. Age 56 but still learning. Held back by the civil service for thirty years, fortunately, now retired. Anyway, Black horse has not replied to my preliminary letter, no surprise there then. Letter before Action to be sent today by recorded delivery. As my account is held at Black Horse Cardiff, I've sent my correspondence there. Is this right or does Black Horse have an elite section for claims, anyone know? Has anyone had success with a secured loan taken out with Black Horse?

[joesoap]

As I had no response to my prelim. letter from Black Horse Cardiff, I've sent my Recorded Delivery LBA to the Compliance and Admin dept at LloydsTSB Asset Finance Division Barnet; hope this ok. I'm also thinking of faxing it as well. Is this a good idea?

[joesoap]

Sent my LBA to Black Horse Asset and Finance Office recorded delivery on Thursday, 1.2 It was received on Friday,2.2.Envelope on my door mat today, 3.2 from BH Acknowledging receipt of LBA but informing me that it's been sent to Cardiff " so that the relevant department within the Cardiff Office can ignore it, oops!, can make a response". Probably same reply as my prelim. letter. I didn't get one. Pat on the back to Royal Mail. Second class frank on BH envelope, delivered next day.

[hazzersdad]

Hey Joe

Where you goin with that LBA in your hand?

Good to read from another golden oldie; I'm 1/2 way through claiming from Halifax for my son, we have been stalled by P.O., so far the LBA sent 27/01/07 recorded del. hasnt arrived.

We are also going to have a go at Black Horse over charges made on his loan for a car which he defaulted on so I'm reading with interest.

Good luck, sorry I cant give you any advice, just encouragement.

[joesoap]

Cheers, hazzersdad. Encouragement is greatfully received, it's just as welcome as advice in my book. I don't know why Barnet Black Horse sent the LBA to Cardiff as they are well equipped to deal with it themselves being the asset and finance div. I've bollocked them though as I had proof of delivery at Barnet bit now I don't for Cardiff. I've requested immediate contact from Cardiff; we can but hope!

[joesoap]

Following my LBA to Barnet/Cardiff last Friday, I have received a letter today (not too bad going I suppose) acknowledging receipt and stating we are currently assessing your claim for a refund of fees paid (no mention of late payment interest) and also the position regarding to fees accrued and unpaid. There are no F***ing fees unpaid except the £25 they hope to collect on completion of the loan, no chance. I wouldn't mind but the loan should have been finished in October 2004 but I'll be paying until June this year because of the interest that was added on. There were a few payments missed because of our business failure and at one time they were going to take us to court for repossession but that never happened. We did of course get lumbered with Solicitors fees (I wonder if I should have asked for them back) which were added to the loan and which also accrued interset.Anyway, I have bashed of a fax asking what fees accrued and unpaid, apart from the £25 I know about.Hope you get your settlement today.Ian (real name) but credit companies have been taking the P so long I thought Joe Soap was more appropriate!

[joesoap]

Just had some boiler from Black Horse on the 'phone to tell me that they will be writing to me asap as they've got that many claims to look at. I politely reminded her that she had until Friday as the fourteen days were up. A pause while she put me on hold, she obviously didn't realise the deadline. She came back and informed me that she would have a word with her boss when he came out of a meeting and get back to me within the hour.

 

A few minutes later while writing this, true to her word, back she came. She had had a word with the gaffa and agreed to pay up and the refund would be offset by the balance of the loan. I'm happy with that as I've still ended up with 280 quid plus the fact that I no longer have to pay out 75 quid a month. This is my first experience but may not be my last.

 

Trouble is, I defaulted on credit cards and the debts were sold on. Instead of chasing up charges on these particular cards, perhaps I should ensure that the DCA's have the original agreements, if not, maybe I have no credit card debts after all.

 

Extra money will come in handy as No1 son gets married at Easter, wor lass will no doubt, want a new frock. The cheque is supposed to be raised today, but I know from otherexperiences that they may stall. They will be fools if they do!

 

Cheers

 

Ian (not so much of a joe soap after all)

[hazzersdad]

Well Done Ian, pleased to hear of your success.

Good luck

Hazzers dad

[joesoap]

Thanks for that hazersdad

 

I have to say that Black Horse were pretty good. I basically said that I know you don't want to go to court and I don't particularly want to waste my time (of which I've got plenty of, early retired) but I will if necessary. One call to her gaffer and that was it.

 

They'll probably ignore the prelim. letter but once they've got the LBA they know there is no escape.

 

Hope you are successful in your quests, I would be interested in the outcomes.

 

Cheers

 

Ian

[hazzersdad]

Thanks for that Ian

We are still paying off my sons loan, don't no wether to start the claim before its finished, any ideas?

Also the charges have been broken down as follows on BH statement of account:-

Late payment Interest at the contract rate £200

Unpaid returned remittances from your bankers £75

Collection activity charge £670

 

They havent been itemised as I thought they would have been, does this look normal and can they be claimed for?

 

When we go ahead I'll start a new thread on CAG - Other Institutions as I havent found a dedicated forum for BH

 

Cheers and good luck with your lasses new frock

[joesoap]

Due to our business failure we missed a few payments. The loan was supposed to finish over two years ago but because of missed payments and the effing high level of interest rates, it was due to finish this June; so in answer to your first question, start now. What we got (when the cheque arrives) back covers the outstanding amount of the loan plus 280 quid left over and of course, no more monthly payments to BH.

 

We claimed for collection activity fees and the late payment interest and anything else that was on the statement. If you haven't got an itemised statement, ask for one. Ring Cardiff and ask for an up to date full statement and tell them you are updating your personal records. If they won't give you one, you'll have to request one under the Data Protection rules. I already had a statement. When you get the statement back, use the interest calculation template from the CAG library, you need the dates of the charges etc for completion. Just go for it now. If you need any help you know where I am.

 

Have a look at pt2537Vblack horse. Paul has been sucessful as well.

 

Best of luck,

 

Ian

[hazzersdad]

Hello Ian

Thanks for your reply. Has your cheque turned up yet?

I already have yourself and pt2537 bookmarked, they are both very helpful to me.

 

Hazzer himself is going to chase this one up, I'm out of the country soon for a month or two; also we are 3/4 way through with halifax, we filed at court on Monday 12/02 so the young un is happy with the procedure - in fact he's now helping his mate's with their battle.

He's been off work with a snapped crucial ligament since March 2006 so has time on his hands; no operation date yet either!

We'll let you know the thread title so you can look out for us if you would please.

 

Good luck

Hazzers dad

[joesoap]

Hi hazzersoldman

 

No cheque yet but it was only raised on Monday, not sure how long BH need to raise and despatch. I know that pt was still waiting for his on Monday and his had been raised at the end of Jan. Enjoy your time out of the country, unless you are working of course. Help here if hazzer needs it.

 

Ian

[hazzersdad]

Hello again Ian

I've just read andrewjb thread and my son is in the same situation i.e. the charges are shown on his statement but havent been deducted so will have to hang fire and maybe query them before they get deducted.

Unfortunately it is work that takes me away - no Newcy Browns, I'm off to Iran.

 

Cheers

[joesoap]

I've definetely won. Got my cheque today.

 

Wor lass is off to spend some of it.

 

ian

[hazzersdad]

Whoo Hoo

Great news Ian, glad to hear it

 

Old man Hazzer