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    • If it is MCB    National Fraud Database Members | Preventing Fraud Losses | Cifas WWW.CIFAS.ORG.UK A range of organisations use the National Fraud Database to share data on confirmed fraud cases, preventing over £1 billion in fraud losses every year.   They are on the register  
    • Hi @LilMissM   I guess you could call me our resident CIFAS Specialist - Personally have been through all of what you have and now have come out the other side when my marker fell off in May 2023. For a start Monzo may close your account but as I had a Marker for App Fraud (Vodafone ended up making a whole hoohah of the account I had with them) - I was with them and still am from Oct 2017 till today. And not once did they close my account. I actually spoke to a couple of current account providers at the time that I had accounts with - Nationwide and Barclays - Told them what was going on and provided all the evidence to them. They advised they may do so but it was highly unlikely now that they understood why it happened and what I was doing to fight it.    Anyway - On to your marker. MCB is My Community Bank?  I can say to you that on experience that On Monday you can be on top of the world then on Tuesday you whole life changes in a flash of an eye. Suddenly you cant pay your bills, Work isnt feasible and you are left with no other choice but to scrape by.  If this has happened to you, then join the club.  - Why is this important? Well Financial institutions get one whiff of potential fraud and you are guilty without a chance to respond. You found out the hard way   If it sounds like I'm waffling, I'm not - Its important to your issue. They have deemed you guilty by the fact that no payments have been made and potentially entered into a loan agreement knowing looking not to pay (Although thats how it may appear, there will always be factors against that)    First off - Questions - What Category of Marker do you have? If unsure, check my signature for a Credit File Guide which will tell you all you need to know about what Categories apply.  - When did you raise the complaint? They will have 8 weeks to respond. More on this in a mo.  - Do you have Correspondence / Audit Trails of communications showing that you were in severe financial strain due to an event AFTER you took the loan?   My next suggestions, Send this complaint to the CEOs office - CEOEMAIL.COM Let them make the decision as per the Complaint Procedure. Then if they refuse to remove the marker. take it to the FOS who can force the company to remove it if found in favour.  Some companies do need a slap or 2 once in a while to bring them down a peg. You could be looking at this right now.   
    • Other case law relied upon " On other record of reasons "
    • Page 2 – document 10 and 11 – you should include the fact that it is a Law reform commission report. Best to give it its full name if you can I suggest that you move paragraph 10 up to the first position – paragraph 5 and move everything down. I think other than that – it is good to go. I suggest you don't bother to do any more drafts. Simply rearrange the paragraphs as I suggested above then the title of the documents that you are relying on in the index page. Send it off and post your final version here so that everybody can see. I'm sorry about the delay. Thanks for reminding me
    • I have recently found myself in financial difficulties and with the help of forum members in another thread regarding this, I think I can get myself sorted. My query here is how to deal with a Cifas marker that has been logged against me by one of my creditors for "evasion of payment". Admittedly yes I did get a £5000 loan with them and have not paid any payment but at the start of the year, which is when the loan landed, I realised I was going to be struggling to repay that and other debts and I contacted MCB to ask if there was any way I could extend the loan from 24 months to 36 months. I explained my situation and that I was going with a DMP and asked them if they could help me with this. They did not reply. I then emailed them again a month later explaining that my DMP was going ahead and could they confirm that the direct debit was indeed cancelled. Again, they did not reply. The DMP fell apart and so did everything else thereafter. My bank withdrew my overdraft and said I could not stay with them (I thought initially that it was because of the DMP) so I opened another account (Starling) and set up all my direct debits etc with the new bank. A month into being with the new bank, they contacted me and said they were closing my account in three months. So I started applying for other basic accounts and every single one of them either refused or revoked.  Through the help in the other thread, I requested a SAR from Cifas and discovered that I have this marker against my name for "evasion of payment". I have logged a complaint with MCB on the advice of other forum members, but my query really is do you think the marker is fair given that I did ask them for help and I did explain that I was going to be struggling financially to repay the loan over the original two years, and is there any way that I can get it removed? I fully admit that I have yet to make a payment to them and I suppose in my naivety and panic I thought if I emailed them early on they could extend the loan and help me out, but they didn't even reply  I did manage to open an account with Monzo before the marker was in place, but I am very concerned that if Monzo do what Starling did, I will have no bank account to pay my bills or get my wages paid into.  Realistically based on the information I have given here, what do you think my chances are of getting this marker removed? Any help/advice on this would be greatly appreciated x
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Brooksdad v Woolwich


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It seems The Civil Jurisdiction and Judgments Order 2001 applies to NI

 

The Civil Jurisdiction and Judgments Order 2001

Interpretation

1. - (1) In this Schedule -

 

"court", without more, includes a tribunal;

"judgment" has the meaning given by Article 32 of the Regulation;

"magistrates' court", in relation to Northern Ireland, means a court of summary jurisdiction;

"maintenance order" means a maintenance judgment within the meaning of the Regulation;

"part of the United Kingdom" means England and Wales, Scotland or Northern Ireland;

However over £5000 would mean Fast Track, where you would be liable for costs of up to £750 if you lost, but there is Standard Disclosure, which means the bank would be forced to disclose a breakdown of their costs, something they have steadfastly refused to to do. Plus, assuming you managed to overcome the Woolwich's local County Court possible initial reluctance to accept the claim, should there be a Direction Hearing/ Case Management Hearing, you would have to travel to England to appear.

 

If all this sounds too involved, it might be better to split the claim as Paddym suggests.

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Another Day - Another Dollar. Nothing from Woolie. Now 15 days since they received Request for Payment of Charges letter. Clock now ticking on LBA (they would have received it today, Mon 05 Feb 07). Phew! ;-)

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NEW CLAIMANTS PLEASE FIRST READ FREQUENTLY ASKED QUESTIONS AND FORUM RULES

 

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DCA over time. They received my 'Request' 22 Jan 07 (Fourteen working days today). Do I continue waiting or give then a 'bump'? I haven't made monthly payment yet (due 12 Feb) Nothing in post today from DCA or Woolwich. Any comment please? :rolleyes:

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NEW CLAIMANTS PLEASE FIRST READ FREQUENTLY ASKED QUESTIONS AND FORUM RULES

 

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ANY ADVICE OFFERED IS A PERSONAL OPINION AND IS GIVEN AS SUCH

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No dont wait for them, it will just keep you away from your money for longer. Stick the LBA in the post first thing then you may as well get your N1 done (or whatever they use in NI) and ready for Wednesday fortnight;) .

AL

-------------------------

CAPITAL ONE * SETTLED*31st Oct 06

HBOS *SETTLED* 8th Oct 06

WOOLWICH *SETTLED*12thJan2007

Monument (Barclays) *SETTLED*10thMar2007

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NOTE: LBA + Schedule already in their hands - posted Recorded del last Saturday. What about DCAs non-response, tho? :cool:

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NEW CLAIMANTS PLEASE FIRST READ FREQUENTLY ASKED QUESTIONS AND FORUM RULES

 

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ANY ADVICE OFFERED IS A PERSONAL OPINION AND IS GIVEN AS SUCH

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If there 12 W days are up i would write to them and tell them they are in default and the account is now unenforcable under the CCA1974 because of their failure to supply Copy of fully executed agreement.

They have untill (31 days) (from date of default) to rectify this or they will be committing an offence.

AL.:rolleyes:

-------------------------

CAPITAL ONE * SETTLED*31st Oct 06

HBOS *SETTLED* 8th Oct 06

WOOLWICH *SETTLED*12thJan2007

Monument (Barclays) *SETTLED*10thMar2007

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Is there a template letter for this situation: DCA non-compliance?

Has anyone been here before?

Can any pal suggest appropriate wording for DCA non-compliance?

Would appreciate suggestions. :rolleyes:

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NEW CLAIMANTS PLEASE FIRST READ FREQUENTLY ASKED QUESTIONS AND FORUM RULES

 

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ANY ADVICE OFFERED IS A PERSONAL OPINION AND IS GIVEN AS SUCH

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I dont know too much about DCAs but i have read threads by a memeber who is challenging them and has some good knowledge on their operations so pm tbern123 they will give you some good advice !

if my advice has been of any help to you then please click the scales ! Thank you :D

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Anyone there to advise on DCA non-compliance? URGENT response wanted! ;)

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NEW CLAIMANTS PLEASE FIRST READ FREQUENTLY ASKED QUESTIONS AND FORUM RULES

 

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ANY ADVICE OFFERED IS A PERSONAL OPINION AND IS GIVEN AS SUCH

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Hi Hughes

Just pad out what i put in my last post about, unenforcable, further calender monther and further month an offence is committed.

As it stands you dont have to pay them anything as they are in default.

You may want to get further info from Tamadus (pm Him) about weather in this situation they can process information to CRA's, i dont think they can because the agreement is unenforcable.

 

AL

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-------------------------

CAPITAL ONE * SETTLED*31st Oct 06

HBOS *SETTLED* 8th Oct 06

WOOLWICH *SETTLED*12thJan2007

Monument (Barclays) *SETTLED*10thMar2007

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If they have gone over the 12 working days then any agreement is now unenfoirceable until such time as they provide it.

 

I'd just send them a letter quoting the relevent section and reminding them that they have so long left before they commit an offence. Pretty much what Al has said. You want section 77 for a fixed sum loan and 78 for a credit card.

 

Consumer Credit Act 1974

Alliance & leicester:Settled 8/9/06 http://www.consumeractiongroup.co.uk/forum/alliance-leicester-successes/19700-tamadus-l.html?highlight=tamadus

Capital One:Settled 22/9/06 http://www.consumeractiongroup.co.uk/forum/capital-one/16644-tamadus-capital-one.html?highlight=tamadus

MBNA 2 accounts:Settled 22/9/06 http://www.consumeractiongroup.co.uk/forum/other-institutions-successes/13831-tamadus-mbna-i.html?highlight=tamadus

Smile:Settled 15/11/06

Egg Card:S.A.R - (Subject Access Request) sent 2/10/06

GE Money:S.A.R - (Subject Access Request) sent3/8/06 LBA sent 26/9/06

Abbey:ERC prelim sent 14/9/06. LBA sent 2/10/06. Now it's getting interesting so keep watching

Barclaycard:In criminal default watch this space

Lloyds TSB:In criminal default watch this space

 

If my comments have been useful please click the scales and let me know.

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Oh. Still unclear re wording of letter re DCA default quoting relevant Acts.

Can I please have further advice/draft letter? - I want to be really sure of my action. I feel my claim for refund of unfair charges is more complicated than the norm with DCA involved. Woolwich is now over 14-day limit on Request for Repayment of charges and they are now in receipt of LBA and the clock is ticking on that! (They would have received LBA Mon last, 5 Jan 07). :rolleyes:

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NEW CLAIMANTS PLEASE FIRST READ FREQUENTLY ASKED QUESTIONS AND FORUM RULES

 

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FAQ

 

ANY ADVICE OFFERED IS A PERSONAL OPINION AND IS GIVEN AS SUCH

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your claim for charges is no different to normal so just go ahead and issue when the LBA expires.

 

In your letter include that pursuant to sec 77/78 of the CCA that as they have failed to respond with 12 working days that any alleged agreement is unenforceable and that after a further month they commit an offence which will be reported to the appropriate enforcement authority.

 

email it to me before sending and I'll take a look at it for you.

 

Personally I would ignore the DCA to a great extent. I regard them as somebody to have a bit of fun with while I carry on with the real work :D

Alliance & leicester:Settled 8/9/06 http://www.consumeractiongroup.co.uk/forum/alliance-leicester-successes/19700-tamadus-l.html?highlight=tamadus

Capital One:Settled 22/9/06 http://www.consumeractiongroup.co.uk/forum/capital-one/16644-tamadus-capital-one.html?highlight=tamadus

MBNA 2 accounts:Settled 22/9/06 http://www.consumeractiongroup.co.uk/forum/other-institutions-successes/13831-tamadus-mbna-i.html?highlight=tamadus

Smile:Settled 15/11/06

Egg Card:S.A.R - (Subject Access Request) sent 2/10/06

GE Money:S.A.R - (Subject Access Request) sent3/8/06 LBA sent 26/9/06

Abbey:ERC prelim sent 14/9/06. LBA sent 2/10/06. Now it's getting interesting so keep watching

Barclaycard:In criminal default watch this space

Lloyds TSB:In criminal default watch this space

 

If my comments have been useful please click the scales and let me know.

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Thanks for that Tamadus. I really had to giggle at your DCA comment! ;)

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NEW CLAIMANTS PLEASE FIRST READ FREQUENTLY ASKED QUESTIONS AND FORUM RULES

 

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ANY ADVICE OFFERED IS A PERSONAL OPINION AND IS GIVEN AS SUCH

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I have prepared my letter for DCA. (Thanks Tamadus and BigAl for all your help). :cool:

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NEW CLAIMANTS PLEASE FIRST READ FREQUENTLY ASKED QUESTIONS AND FORUM RULES

 

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ANY ADVICE OFFERED IS A PERSONAL OPINION AND IS GIVEN AS SUCH

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LO and BEHOLD! Not only a letter from Woolwich, but also one from Barclay! Blah letters they are - extending both their reply to dates - into March now. Will digest and report post Friday.:cool:

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NEW CLAIMANTS PLEASE FIRST READ FREQUENTLY ASKED QUESTIONS AND FORUM RULES

 

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ANY ADVICE OFFERED IS A PERSONAL OPINION AND IS GIVEN AS SUCH

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A NOTHING UPDATE:

Two letters received yesterday - One from Barclays (dated 05 Feb 07) and one from Woolwich (dated 06 Feb 07).

Barclay letter appears to be a response to me for Woolwich referral (see earlier post) of case to Barclay (they elevated it!): '. . . while we will endeavour to respond to you within timescale outlined in your letter, we cannot guarantee that we will do so . . . however we do aim to find a solution within 4 weeks.' (???WHAT???).

Woolwich letter appears to be response to LBA (they received 05 Feb 07): 'We have taken responsibility for fully investigating the issue you have raised and aim to resolve by 06 Mar 07' (???WHAT???). I thought they had passed case to Barclay (see earlier posts).

 

I'm afraid this all appears unaccectable - not only to me but to all claimants out there.

 

Comments please. :rolleyes:

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NEW CLAIMANTS PLEASE FIRST READ FREQUENTLY ASKED QUESTIONS AND FORUM RULES

 

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ANY ADVICE OFFERED IS A PERSONAL OPINION AND IS GIVEN AS SUCH

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Woolwich escalate every claim up to Barclays so that's normal.

 

I'd ignore their timescale and stick rigidly to your own.So 14 days after the LBA fiel on MCOL.

Alliance & leicester:Settled 8/9/06 http://www.consumeractiongroup.co.uk/forum/alliance-leicester-successes/19700-tamadus-l.html?highlight=tamadus

Capital One:Settled 22/9/06 http://www.consumeractiongroup.co.uk/forum/capital-one/16644-tamadus-capital-one.html?highlight=tamadus

MBNA 2 accounts:Settled 22/9/06 http://www.consumeractiongroup.co.uk/forum/other-institutions-successes/13831-tamadus-mbna-i.html?highlight=tamadus

Smile:Settled 15/11/06

Egg Card:S.A.R - (Subject Access Request) sent 2/10/06

GE Money:S.A.R - (Subject Access Request) sent3/8/06 LBA sent 26/9/06

Abbey:ERC prelim sent 14/9/06. LBA sent 2/10/06. Now it's getting interesting so keep watching

Barclaycard:In criminal default watch this space

Lloyds TSB:In criminal default watch this space

 

If my comments have been useful please click the scales and let me know.

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These are standard letters which we have all received a typical claim against the woolwich from SAR letter to court issue usually generates approx 11 letters so as Tam has advised you above stick to timescales and as they say "carry on regardless"

if my advice has been of any help to you then please click the scales ! Thank you :D

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About to start preparation of MCOL. I am due to file end of next week (17 Feb). :cool:

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NEW CLAIMANTS PLEASE FIRST READ FREQUENTLY ASKED QUESTIONS AND FORUM RULES

 

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ANY ADVICE OFFERED IS A PERSONAL OPINION AND IS GIVEN AS SUCH

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