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    • It's better to keep advice on the open forum for everyone's benefit. Maybe you could post up the correspondence in a single pdf document and cover up your personal details, reference numbers and so on? HB
    • Hi on the notice of disqualification it lists the 2 speed offences and marks offence withdrawn? This is for both offences and then the other 2 is the MS90s which I’m fined for and the additional costs. R
    • Hi,    It has taken a while, but I have received an email from Auxillis -  hello, we are not dealing with this claim all we do is log accident for you isnurance - the claim has been passed to your underwriter markerstudy 0344 873 8183 as they are deal with fault cliams ion behalf of adrian flux. thankyou auxillis   I have made repeated attempts to phone Markerstudy in between working from home, struggling for energy and trying to find a cheap car so that I can keep my job (community support worker). Thankfully I have a supportive team and I am being given phone calls to make but it cant last too long. I had a severe migraine over the weekend and also have quite bad whiplash in my neck and back.    I found this in my insurance policy booklet -    Protection and Recovery If the insured vehicle cannot be driven following an incident leading to a valid claim under this section, we will pay: • the cost of its protection and removal to the nearest approved repairer, competent repairer or nearest place of safety; and • the cost of re-delivery after repairs to your home address; and • the cost of storage of the insured vehicle incurred with our written consent. If the insured vehicle is damaged beyond economical repair we will arrange for it to be stored safely at premises of our choosing. You should remove your personal belongings from the insured vehicle before it is collected from you. In the event of a claim being made under the policy we have the right to remove the insured vehicle to an alternative repairer, place of safety or make our own arrangments for re-delivery at any time in order to keep the cost of the claim to a minimum     I do about 20-25000 miles a year with the work I do, I have been getting quotes and putting that I have now have one accident and no no claims bonus and the cheap quotes from similar companies to markerstudy are more than double what i paid last year at 8-900 and aviva is offering 2600 which is simply out of my price range and more than the car i am looking at.  I am starting to wonder if it is even worth going ahead with the claim as i have no one to claim from. I have had no information from any of the enquiries I have made.  I have a full tank of vpower diesel in the car in the impound, i can strip it for parts and probably make what I will be offered by the insurance payout and get the money quicker.  As I have made contact and started the process can I back out, still keep my NCB and a claim free history? Also what happens with my injuries? I don't think there is any permanent damage but my dr refused to see me and just gave me a boat load of naproxen and codeine. What happens in the future if things don't get better and I cancelled this claim? Can you claim injuries off your own insurance because the other guy ran and you cant find him? I have tried to ask these questions off markerstudy but they keep me waiting for nearly an hour then end the call.    Thank you for your time and help.  It is really appreciated.  I am quite honestly on the floor, I have been really ill, in hospital, had nearly 6 months off work and only been back full time a few weeks and now this.  The fact the company you pay large sums of money to look after you in a time of need is also behaving criminally just makes you want to give up.    
    • Thanks for the response. Am I able to send you the documents I’ve received or can you message via instant message and I’ll send these? Reece
    • Regretfully it does. Have you actually seen any papers which show what you were charged with (rather than what you were convicted of)? It is unusual not to be “dual charged” but if you were not charged with both, you are where you are. If you had been charged with both offences and providing you were the driver at the time, you could, after performing your SD, have asked the prosecutor to drop the “Fail to Provide” (FtP) charges in exchange for a guilty plea to the speeding charges (you cannot be convicted of speeding unless you plead guilty as they have no evidence you were driving). You will have difficulty defending the FtP charges. In fact, it’s worse than that – you have no chance of successfully defending them at all because the reason you did not respond to the requests is because you did not receive them and that’s entirely your fault. No it’s not correct. Six months from 18/11/23 was 18/5/24 so, unless they were originally charged, the speeding offences are now “timed out.” There is one avenue left open to you. If you perform your SD you must serve it on the court which convicted you. You will then receive a date for a hearing to have the matters heard again. Your only chance of having the matters revert to speeding (and this is only providing you were the driver at the time of those offences) is to plead Not Guilty, attend court. When you get there you can ask the prosecutor (very nicely, explaining what a pillock you know you were for failing to update your  V5C) if (s)he is prepared to raise “out of time” speeding charges, to which you will offer to plead guilty if the FtP charges are dropped.   This is strictly speaking not lawful. Charges have to be raised within six months. Some prosecutors are willing to do it, others are not. But frankly it’s the only avenue open to you. There is a risk with this. I imagine you have been fined £660 (plus surcharge and costs) for each offence. The offence attracts a fine of 1.5 week’s net income and where the court has no information about the defendant’s means a default figure of £440pw is used.  If the prosecutor is not prepared to play ball you can revise your pleas to guilty. A sympathetic court should give you the full discount (one third) for your guilty pleas in these circumstances but they may reduce the discount somewhat. The prosecution may also ask for increased costs (£90 or thereabouts is the figure for a guilty plea). So it may cost you more if you have a decent income (I’ll let you do the sums). But MS90 is an endorsement code which gives insurers a fit of the vapours. One such endorsement will see your premiums double. Two of them will see many insurers refuse to quote you at all meaning you will have to approach "specialist" (aka extortionate) brokers. So you really want to exhaust every possibility of avoiding MS90s if you can. One warning: do not pay solicitors silly money to defend you. Making an SD before a solicitor should attract just a nominal sum (perhaps a tenner). That’s all you should pay for. You have no viable defence against the FtP charges and any solicitor suggesting you have is telling you porkies. The offer to do the deal is easily done by yourself and you can save the solicitor’s fees to put towards a few taxis and increased insurance premiums if you are unsuccessful. In the happy event you find out you were "dual charged", let me know and I'll tell you how to proceed. (Seems a bit odd hoping you were charged with four driving offences rather than two, but it's a funny old world!).    
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petewill19 v Nationwide


petewill19
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Hi everyone, new to the forum and looking forward, with some hesitation, to taking on NW for approx 2K from 4-6 years ago. Very encouraging to read of successes so far. Is it now standard practice for NW to close accounts where charges are reclaimed and if so, at what stage does this happen? Will be sending off my first letter to NW shortly.

Pete :)

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The standard practice of NW is very straightforward. They don't take you seriously until your take them to court and even then they serve a notice to defend. Once they have done this your home and dry, they'll start putting your money back into your account in drips and drabs. Around 3-7 days later you'll get your letter about closing your account.

Just follow the step by step instructions and you'll be quids in! Keep us informed of your progress.

PLEASE sign this petition to reduce amount of time CRAs hold your data

http://petitions.number10.gov.uk/CreditRA

 

I HATE MBNA :evil::-x:mad::-x

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Another question concerning compounded contractual interest. I've been reading through various threads on this subject and it would appear to make sense to pursue interest on the unlawful charges calculated in this way. I have downloaded a spreadsheet to help matters but one thing that I find confusing (to my addled brain anyway!) is; what is the correct interest rate to apply? All of the unlawful charges on my account took place between 4 and (almost) 6 years ago. Have the contractual interest rates applied to accounts changed in the last 6 years? I'm sure that if I had time I could trawl through loads more threads on this subject but I only have access to a PC on broadband at work for a limited period each day. Even then it is painfully slow when I can use it!! Can someone enlighten me please??:confused:

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Thanks Garu for a speedy and helpful response. Time for the spreadsheet now - something I would normally groan at the thought of - but it's great to be motivated to complete it asap and be one step closer to reclaiming what is rightfully mine. :D

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Yes, Garu is completely right. Just got this info from their website for you

 

Agreed overdraft rate 7.75%

Agreed rate if Nationwide mortgage holder 7.25%

Unauthorised overdraft rate (applied to whole balance) 24.9%

 

good luck

PLEASE sign this petition to reduce amount of time CRAs hold your data

http://petitions.number10.gov.uk/CreditRA

 

I HATE MBNA :evil::-x:mad::-x

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Hi petewill19!

what is the correct interest rate to apply? All of the unlawful charges on my account took place between 4 and (almost) 6 years ago. Have the contractual interest rates applied to accounts changed in the last 6 years?

The general consensus of opinion of what % Rate of Contractual Interest to apply to your Claim, is the currently advertised Unauthorised O/D % Rate (...which is incidently, tad higher than it was a few years ago!...lol).

For Nationwide this is 24.9% APR (...or as Garu says 1.87% pm).

 

Please note that with the Bank of England's Base Rate rise yesterday, Nationwide's % Rates are also like to rise in the very near future!

 

Hope this helps?!

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Hi MTM and thanks for the confirmation. it's all very helpful. Incidentally I've just completed entering all the charges and relevant interest rates on the spreadsheet, clicked on the tab and hey presto the interest as advised (unauthorised O/D rate - 24.9% compound) bumps the total of my claim from just over £2K (charges only) to £6K. This is a staggering amount - I hope it is correct but does mean that I will have to split the total if I want to go thru small claims. I think I need a bit of reassurance - I wasn't expecting 3X what I thought I was owed.:confused:

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Hi again petewill19!

...This is a staggering amount - I hope it is correct but does mean that I will have to split the total if I want to go thru small claims. I think I need a bit of reassurance - I wasn't expecting 3X what I thought I was owed.:confused:

Contractual Interest does that to people who first encounter it!...lol...:)

Frightening to think that is that higher figure that Nationwide have reallllly cost U, by unlawfully debiting your account those Penalty Charges and their Associated Interest isn't it??!

There are plenty of threads about of people who have Claimed +£5k in just one Claim via the FAST TRACK COURT instead of the Small Claims Court.

The process is very similar but involves stumping a bit more money up front. The result will be the same though...YOU WILL WIN!...and will get the Court fees back.

Here's a link that will tell U the cost etc in more detail:

 

Her Majesty's Courts Service - Home

 

 

Hope this helps?!

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Hi & thanks again MTM. Very helpful and inspires me to go after one or two other accounts (not nationwide) from the same period (credit cards and loans). I'm sure there will be a fair number of unlawful charges worth pursuing particularly with the interest from 4/5/6 years ago. Time to go digging methinks. Anyway I'll be sending off my prelim letter to NW very soon. :)

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  • 2 weeks later...

Preliminary letter sent 19/01/07 so my claim is now up and running! They should have received it today so now eagerly waiting for the usual fob-off response before the next stage. I guess I've got to be patient though. I'll keep you all posted on progress.

:)

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Forgot to add to last posting that I'm going for the charges (a tad over £2K) plus compound contractual interest @ 24.9% as calculated on the very helpful and user friendly sreadsheet (Mindzai's). This bumps up the claim to over £6K as previously reported. Watch this space!!

:) :)

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  • 2 weeks later...

Just to update - FOB OFF reply received yesterday:mad: so I shall prepare my LBA now for posting at the weekend!

 

I find it quite surprising that Nationwide - still being a building society and boasting that they are 'Proud To Be Different' haven't yet grasped an ideal opportunity to be VERY DIFFERENT to other banks by a) Admitting they got it wrong with bank charges etc; b) Stopping charging such high penalties; and c) Starting to refund their customers where they have applied illegal charges. It may cost them BIG money but it's going to cost them anyway as more and more people realise that they can recover charges and particularly if there are successes with reclaiming beyond the 6 year limitation (have there been any yet??)

 

It will be interesting to see what is on the agenda of the next AGM?? I'm sure there will be many investors wanting to know how secure their investments are with the likelihood of a lot less cash in the kitty to maintain competitive interest rates and fund mergers with other BS's (Portman?):rolleyes:

 

Hey Ho!! On with the battle...............

 

Petewill:)

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b) Stopping charging such high penalties; and c) Starting to refund their customers where they have applied illegal charges

sorry to be picky but they are unlawful and not illegal - which is kinda important if it goes to court - I know what you mean about being different - I have to admit MBNA where rather good at settling - after a bit of pushing and knowing how to play it (all thanks to this site) they actually asked me 'what would it take for us to sort this out?' - take note Nationwide...

PLEASE sign this petition to reduce amount of time CRAs hold your data

http://petitions.number10.gov.uk/CreditRA

 

I HATE MBNA :evil::-x:mad::-x

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Hi redsue. Thanks for correcting me - I don't see that as being picky - it's an important point that would certainly make a big difference if one of us stood up to a bank in court and accused them of 'illegal' activities. I Don't think we would get very far with that. This is what the forum is all about - helping each other with constructive and helpful comments and corrections that can be read by everyone. We can all learn from each others knowledge - and mistakes!

Following your thread with interest - good luck.:)

 

Petewill

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A little assistance required please........I am now preparing my LBA and the template letter refers to enclosing copies of the schedule of charges etc. The schedule that I sent in with my prelim. letter was basically the spreadsheet INCLUDING the compound contractual interest calculated to the date of the letter. If I send in another copy of this schedule do I recalculate the interest to the date of the LBA Or.........do I stick with the total claimed in the prelim letter?? Any ideas anyone??

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OK........a quick read of other threads seems to suggest that the interest should continue to be added to the charges until the claim is filed at court. From then on I should be prepared to accept the statutory 8% if the court chooses to disagree with the CCI element of the claim @ 24.9%. If any one has any other thoughts on this topic I would be grateful to hear them. LBA being posted later today!!! :eek:

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  • 3 weeks later...

As expected, the bog standard reply to my LBA arrived so it's now on to the Court claim. Will be preparing my N1 form for dispatch asap but may have to wait until pay day as my claim will be for over £6K and will go 'fast track' with a £250.00 up front fee (correct me if I'm wrong but I will be checking other relevant threads anyway). It would seem that - having read through some recent postings - Nationwide are playing tough with claims like mine including contractual interest @ 24.9% They seem to be prepared to take matters a stage further i.e. pay all but the CI element of claims and then issue a defence to the effect that they dispute the interest element if it is not the statutory 8%. I am following various threads on this topic but does anyone else have any thoughts on this controversial issue??:|

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i agree petewill that it does seem to be a controversial issue, i personally did not go for contractual as i found it very complicated and i will be happy to get back what they have taken in charges, it could be seen as taking a risk to go for contractual and i thought for me personally that the tried and tested method of charges and 8% was the best route for myself to take. i do know that there are many who would disagree with me but i am not a gambler!!(too scared) i hope someone will come along and be able to give you some better advice. best of luck with your claim. x

PLEASE HELP OTHERS, WHEN YOU WIN YOUR CLAIM GIVE A LITTLE BACK

 

 

Nationwide **WON**- £3,880.00 14/03/07

 

Nationwide Claim 2 LBA sent 13/03/07

 

 

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I submitted my court claim yesterday and having read through a few more threads and checking templates etc decided to do this via MCOL. It was a little tricky getting all the relevant text into 24 lines in the 'particulars of claim' box on the form but with a bit of tweaking here and there I managed to fit in all the necessary info as guided by the template and including claiming contractual interest @ 24.9% etc and 'or in the alternative S.69 8%' etc. I will be sending in my 2 sets of schedule of charges to the court today. Total claim including £250 fee is approx £6.5K. It's all a bit nerve racking but I've stuck to my schedule - even allowing a couple of days extra here and there (mainly because I've been spending a lot of time following other threads and not actually getting on with the job in hand!! lol) A BIG thank you to all who have helped and encouraged me on this site so far. I know it could get quite tough from here on but I will stick with it :mad: I felt it would be a good move to get cracking with the court claim as there is likely to be a flood of claims processing towards court action in the next few weeks following this weeks publicity. Anyway I'll keep you all posted.:)

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best of luck petewill, i too have filed my mcol(trying to get ahead of the rush!) my claim was issued on the 20th, so i will be watching your thread to see how you are getting on, have a look at my thread and i will post any information which i think will be helpful to others, it won't be long till it's all over;)

PLEASE HELP OTHERS, WHEN YOU WIN YOUR CLAIM GIVE A LITTLE BACK

 

 

Nationwide **WON**- £3,880.00 14/03/07

 

Nationwide Claim 2 LBA sent 13/03/07

 

 

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I submitted my court claim yesterday and having read through a few more threads and checking templates etc decided to do this via MCOL. It was a little tricky getting all the relevant text into 24 lines in the 'particulars of claim' box on the form but with a bit of tweaking here and there I managed to fit in all the necessary info as guided by the template and including claiming contractual interest @ 24.9% etc and 'or in the alternative S.69 8%' etc.

 

hi petewill - would it be at all possible to post your POC up here as I'd rather do a MCOL with Morgan Stanley for contractual - which they don't appear to want to cough up. good luck with your claim, you'll have your cash pretty soon.

PLEASE sign this petition to reduce amount of time CRAs hold your data

http://petitions.number10.gov.uk/CreditRA

 

I HATE MBNA :evil::-x:mad::-x

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