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    • Paper trail off the original creditor often confirms the default and issue of a notice...not having or being able to disclose the actual copy or being able to produce a copy less so. Creditors are not compelled to keep copies of the actual default notice so you will in most cases get a reconstituted version but must contain accurate figures/dates/format.     .    
    • Including Default Notice Andy? Ok, I think this is the best I can do.. it all makes sense with references to their WS. They have included exhibits that dates don't match the WS about them, small but still.. if you're going to reference letters giving dates, then the exhibits should be correct, no? I know I redacted them too much, but one of the dates differs to the WS by a few months. IN THE ******** County Court Claim No. [***] BETWEEN: LC Asset 2 S.A.R.L CLAIMANT AND [***] DEFENDANT ************ _________________________ ________ WITNESS STATEMENT OF [***] _________________________ ________ I, [***], being the Defendant in this case will state as follows; I make this Witness Statement in support of my defence in this claim. 1. I understand that the claimant is an Assignee, a buyer of defunct or bad debts, which are bought on mass portfolios at a much-reduced cost to the amount claimed and which the original creditors have already written off as a capital loss and claimed against taxable income as confirmed in the claimant’s witness statement exhibit by way of the Deed of Assignment. As an assignee or creditor as defined in section 189 of the CCA this applies to this new requirement on assignment of rights. This means that when an assignee purchases debts (or otherwise acquires rights under a credit agreement) it also acquires certain obligations to the borrower including the duty to comply with CCA requirements (such as the rules on statements and notices and other post-contractual information). The assignee becomes the creditor under the agreement. This ensures that essential consumer protections under the CCA cannot be circumvented by assigning the debt to a third party. 2. The Claim relates to an alleged Credit Card agreement between the Defendant and Bank of Scotland plc. Save insofar of any admittance it is accepted that the Defendant has had contractual agreements with Bank of Scotland plc in the past, the Defendant is unaware as to what alleged debt the Claimant refers. 3. The Defendant requested a copy of the CCA on the 24/12/2022 along with the standard fee of £1.00 postal order, to which the defendant received a reply from the Claimant dated 06/02/2023. To this date, the Claimant has failed to disclose a valid agreement and proof as per their claim that this is enforceable, that Default Notice and Notice of Assignment were sent to and received by the Defendant, on which their claim relies. The Claimant is put to strict proof to verify and confirm that the exhibit *** is a true copy of the agreement and are the true Terms and Conditions as issued at the time of inception of the online application and execution of the agreement. 4. Point 3 is noted. The Claimant pleads that a default notice has been served upon the defendant as evidenced by Exhibit [***]. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 5. Point 6 is noted and disputed. The Defendant cannot recall ever having received the notice of assignment as evidenced in the exhibit marked ***. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 6. Point 11 is noted and disputed. See 3. 7. Point 12 is noted, the Defendant doesn’t recall receiving contact where documentation is provided as per the Claimants obligations under CCA. In addition, the Claimant pleads letters were sent on dates given, yet those are not the letters evidenced in their exhibits *** 8. Point 13 is noted and denied. Claimant is put to strict proof to prove allegations. 9. The Claimant did not provide a true copy of the CCA in response to the Defendants request of 24/12/2022. The Claimant further claims that the documents are sufficient to pursue a Judgement and are therefore copies of original documents in their possession. Conclusion 10. Without the Claimant providing a valid true copy of the executed Credit agreement that complies with the CCA, the Claimant has no grounds on which to enforce this alleged debt. 11. The Defendant was not given ample evidence to prove the debt and therefore was not required to enter settlement negotiations. Should the debt be proved in the future, the Defendant is willing to enter such negotiations with the Claimant. On receipt of this claim I could not recall the precise details of the agreement or any debt and sought clarity from the claimant by way of a Section 78 request. The Claimant failed to comply. I can only assume as this was due to the Claimant not having any enforceable documentation and issuing a claim in hope of an undefended default judgment.   Statement of Truth I, ********, the Defendant, believe the facts stated within this Witness Statement to be true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in it’s truth. Signed: _________________________ _______ Dated: _____________________
    • AMEX and TSB the 2 Creditors who you need to worry about the least, ever!  Just stop paying them and forget about it, ignore all their threat o gram letters.  Only if, and with these 2 it's a massive if, you end up with a claim form you need to respond, and there will be plenty of help here.
    • No, nothing from Barclays. Turns out i have 2 accounts on here, and i posted originally on the other one. Sorry about that.  
    • Always send with proof of posting from your Post Office, so there is a trail. Conversations , are designed to intimidate into paying, Emails are designed as another way of bombarding. Only EVER communicate in writing, by post.  
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Correct.....as long as your original claim is under 5k you're fine.

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If my post has been useful, tip my scales and let me know

 

Always start with the User guide!

Stuck with RBS charges? Click here!!

 

RBS CA1 £2794 SETTLED!!! RBS CA2 £503 SETTLED!!! HBOS CC £498 SETTLED!!! Barclaycard £705 (with CCI) ONGOING!!! NATWEST CA ONGOING!!! LLOYDS CA x 2, CC, LOAN ONGOING!!! HFC LOAN ONGOING!!!

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Received this email last night from Tommy, seems he is determined to pay settlement into their account

 

 

 

 

Apologies for the 2 letters. We have a number of claims where customers

write chasing a response and as a result, it is difficult for us to make

sure we don't respond to each letter. I assume that is what happened in your

case.

 

When we receive an acceptance from a customer who still has an account open

with us, we need to credit the account on which the charges applied. If the

charges helped cause that debt, then it is right that we extinguish the debt

when we refund the charges as a gesture of goodwill.

 

In your case, doing this will still allow you to subsequently remove the

funds from the account, I would anticipate, given that you have an overdraft

limit on the account that would allow this.

 

Tommy McLean

Manager, Customer Relations

Ground Floor

The Forthstone

56 South Gyle Crescent

Edinburgh (Depot Code 045)

 

Tel : 0131 523 5116

Fax : 0131 5238778

So I sent this reply today

 

 

 

Dear Mr McLean

 

Thankyou for your email.

I must say I am very dissapointed in your response.

You made an offer to me and I accepted that offer providing the settlement was paid by cheque to me at my home address.

 

The assertion you make now, at this late stage, that your final settlement offer and my overdraft are linked I totally dissagree with.

 

I can only repeat the conditions of my acceptance.

 

I will accept your offer of £4836:74 in full and final settlement of this claim strictly on the basis that the settlement is paid by cheque made payable to me and sent to my home address, and not into my account with you.

 

Since my letter before action, I gave you 14 days to repond, and since the expiry of that 14 day period, I then gave you another 7 days to respond to my acceptance.

 

As you are aware those 7 days are now over.

 

I think you will agree that I have made every effort to avoid taking my claim via the courts

and given you ample time to settle this. But I feel enough time has been wasted.

 

So regretfully, unless I receive a response from you today I will have no alternative but to start proceedings through the courts tomorrow morning.

 

May I remind you that should this claim go to court then I will be claiming for the full amount of £4940:74 including costs and 8% interest.

 

I sincerley hope you will contact me by email today with your response.

 

 

Yours sincerely

Dagrat

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Received this email within the hour

 

It is entirely your decision as to whether you take the legal route or not.

 

I am glad to say that I am not involved in the litigation side, but have

been told by one of my colleagues there that we are within our rights to

settle an offer by refunding by whatever method we deem appropriate. I was

told that this had been tested in court by a customer and the decision was

that the court could only rule on whether we should make a refund, not on

how any refund should be made.

 

I am surprised by your reaction, because as I said, once we have credited

your account it looks as if your overdraft facility will allow you to simply

withdraw it again.

 

Tommy McLean

Manager, Customer Relations

Ground Floor

The Forthstone

56 South Gyle Crescent

Edinburgh (Depot Code 045)

 

Tel : 0131 523 5116

Fax : 0131 523 8778

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Guest willowb

Hi,

 

Certainly if it's a closed account they cannot, they have to send a chq.

 

My account was with capquest (their DCA) and so I received a chq directly from Cobbetts and paid the debt off when it was sent back over from Capquest to RBS. Is your intention to pay the debt off? Is the account still active? See, I don't know where you stand if the account is still with RBS....anyone?

 

Wxxx

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Hi Willow B

 

Yes the account is still active but i have an o/d with them.

 

Im convinced that they will pay the money into my account and immediately close the o/d down thus swallowing the settlement.

 

Why on earth would they be so very insisatant on not paying by cheque?

 

What do you think?

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well, to tell you the truth... they are making amicable means to settle this claim.. I dont know how favourably a judge would look upon this case considering that basically the only reason it went to court was because you were demanding cheque payment.

All of this correspondence will be put forth before a judge remember. They will show that they have tried to settle with you on at least 3 occasions for the claim amount?????? However that is only my opinion.

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Guest willowb

Thing is they will close it and demand the money within 30 days of notification (even though banking code tells them they shouldn't- see link at the bottom)and then you'll be left with a huge overdraft to pay off and maybe a default if you don't come to an arrangement with them.

 

Wxxx

http://www.bankingcode.org.uk/bulletins/Bulletin%2021%2027%20Jul%2006%20PDF%20FINAL.pdf

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My opinion is they aren't in a position to be making conditions...........

 

BUT given what you've just said dagrat...

I actually do intend paying off most of the o/d but want to keep about £200-£300 of it to keep the o/d facility.

...I'd be inclined to accept. Even if they end up taking the overdraft off you, how much do you stand to lose? £200-300 (presuming you do pay off the rest as you say). Out of nearly a £5k payment (which if you think realistically two months ago you weren't going to have), I think a loss of £200-300 is pretty minimal don't you?

 

I know I've changed my tune a little, but that as a result of their response. I may agree with others on the court bit but you do after all have outstanding charges that you can progress this on - remember you aren't taking them to court because they won't pay it by cheque you are taking them to court for the extra couple of hundred they haven't offered you.

 

Now it comes down to you as this is your money and it's a decision we can't make for you. Are you willing to write off £200-300 (possibly?) or do you want to cover yourself and take it to court. Ultimately this needs to be your decision.

 

One note.....as you've said previously in pms, it could just be your paranoia getting the better of you???

 

Keep us posted!

If my post has been useful, tip my scales and let me know

 

Always start with the User guide!

Stuck with RBS charges? Click here!!

 

RBS CA1 £2794 SETTLED!!! RBS CA2 £503 SETTLED!!! HBOS CC £498 SETTLED!!! Barclaycard £705 (with CCI) ONGOING!!! NATWEST CA ONGOING!!! LLOYDS CA x 2, CC, LOAN ONGOING!!! HFC LOAN ONGOING!!!

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Thanks all

 

Yes I do take your point but I was hoping to keep my o/d facility going even to a lesser degree.

 

Im worried that after the settlement is paid they will close down the o/d facility altogether.

And im not sure if I could open another account with a o/d, my parachute acc is just standard (no o/d)

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Always remember that paying off an o/d is JUST as satisfying as paying off a credit card!!! :)

I must be fair, the best thing for me since getting my debt in order, is to look in my account come pay day and actually have a positive figure! THAT is such a great feeling.......

If my post has been useful, tip my scales and let me know

 

Always start with the User guide!

Stuck with RBS charges? Click here!!

 

RBS CA1 £2794 SETTLED!!! RBS CA2 £503 SETTLED!!! HBOS CC £498 SETTLED!!! Barclaycard £705 (with CCI) ONGOING!!! NATWEST CA ONGOING!!! LLOYDS CA x 2, CC, LOAN ONGOING!!! HFC LOAN ONGOING!!!

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Guest willowb

Have you tried opening a parachute account?

http://www.consumeractiongroup.co.uk/forum/welcome-our-forum/58685-do-you-need-parachute.html

 

It depends on your credit score as to wether you'd be offered an overdraft, but my advice would be to steer clear of them anyway!!!

 

Is the amount being offered the full amount of your claim or not?

 

If it isn't, I agree with T4FF, you could go on and file a claim on the basis that they have not reimbursed the full claim but email Tommy and ask him for the extra first then at least you have tried.

 

Don't forget that there will be an AQ fee of £100 to pay (which you claim back). S'up to you though but please be aware that when the claim is settled by RBS you need to make some arrangements for the debt to be repaid, don't get yourself deeper into debt!

 

Wxxx

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Is the amount being offered the full amount of your claim or not?

 

If it isn't, I agree with T4FF, you could go on and file a claim on the basis that they have not reimbursed the full claim but email Tommy and ask him for the extra first then at least you have tried.

 

 

The offer that I have accepted Willow s not the full amount, but I thought if I accepted their offer then I couldnt then go on to claim for the rest of the claim, thats right isnt it?

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Guest willowb
1/ My charges come to just under £5000 and i want to keep it in the small claims route

I'm retyping this.....my whole post just disapeared!!! arrrg

 

Right, do you know that the interest does not get included into the decision for track allocation. So, in your case it is only the £4,800 that decides the track which will be small-claims. The reasoning behind this is that it is only a Judge who can award interest and fees but the banks will settle the claim with interest and fees to avoid Court!

 

You simply put the figure £4,800 in your N1 form with a copy of the spreadsheet PLUS interest and fees attached. Then send a copy also to RBS with a letter informing them that you have filed a claim.

 

Wxxx

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Well after a LOT of help from T4ff, i emailed Tommy Mclean back and told him that, as he was so determined to pay the settlement into my account ,that I would accept this, only if the claim was paid in full including all charges recently imposed. He emaqiled back within twenty minutes the following:

 

Dear Mr Dagrat

 

That will be fine. I am happy to cover the additional charges you mention.

It is only fair that we pay charges until your account is actually credited.

 

I am sorry that you mistrust us and 'have your own theory as to why'. There

is no ulterior motive, only what I have already explained that where there

is an existing debt, we are to extinguish that debt.

 

I will arrange for your account to be credited in the next day or two.

 

Thanks.

 

Tommy McLean

Manager, Customer Relations

Ground Floor

The Forthstone

56 South Gyle Crescent

Edinburgh (Depot Code 045)

 

Tel : 0131 523 5116

Fax : 0131 523 8778

The line `I have my own theory as to why`was reference to their determination to pay the settlement directly into my account which has a largish o/d.

 

Im still convinced that they will pay in and then immediately close my o/d.

 

I suppose Il have to wait and see.

 

BUT however you look at it IVE WON !!!!!

So many thanks to all, especially T4ff and Hydra

As soon as the money arrives ill send donation (after Ive bought a large bottle of gin) I dont know how to put this thread onto Successes, Mod maybe?

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Like I said in pm congrats! Realy pleased for you! Glad you got the result you wanted. Now on the other accounts eh? Hee Hee.

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If my post has been useful, tip my scales and let me know

 

Always start with the User guide!

Stuck with RBS charges? Click here!!

 

RBS CA1 £2794 SETTLED!!! RBS CA2 £503 SETTLED!!! HBOS CC £498 SETTLED!!! Barclaycard £705 (with CCI) ONGOING!!! NATWEST CA ONGOING!!! LLOYDS CA x 2, CC, LOAN ONGOING!!! HFC LOAN ONGOING!!!

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