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    • HI all, So I work for a company who offers a review service for large companies, whereby customers can review products and/or services and the reviews appear on the companies own site My job, along with roughly 10 others, is to moderate those reviews. We're all on a zero hours contract, so we do work as and when it's available. The way the system works is for every 120 reviews we moderate, we get paid the equivalent of the basic minimum wage, so £11.44 per 120 reviews. If this were a steady supply of reviews, it could be a decent income, but it's not, so you end up spending a lot of time doing nothing and not being paid for it, such is life For the last 3 months or so they've had an issue whereby a lot of reviews were duplicated up to 15 times and we were told to moderate those as we would normal reviews, so you can imagine how many reviews we've been having to moderate, my moderated review count was probably around 4x the number I normally do, almost throughout the entirety of June this was going on for. So being quite excited about the prospect of a boost in income, to my and other mods surprise and shock, we're not being paid for all those extra hours and work done, for the past 3 months when the issue started.. We're only being paid for the non duplicate reviews, plus 5% on top. So in my case, instead of receiving around £1500ish for the month of June, I'm only receiving around £500 I mean, I get it, marking each of these duplicates was very quick/easy, as it was a repeat decision from the previous 14, but to let us do all that work and not pay us for it?
    • That's good news, well done. From  memory, self-employed people didn't pay into SERPS, it was for employees. And I believe SERPS stopped in 2002, being replaced by S2P. HB
    • You should for the court to consider otherwise they wont grant a directions hearing.
    • Two things: Firstly, can you avoid posting solid blocks of text. They are very difficult for people to read and to follow especially when using small screen such as telephones. Properly spaced please. I have restructured your one for you – but it would be nice if you took care of this yourself. Secondly, when you upload documents in PDF format – please can you use single file multipage format and also a name which is meaningful instead of just random numbers.pdf. As a general guide, you should upload documents in a way that you would like yourself to receive them if you are helping somebody free of charge. I have deleted the two files which you have uploaded earlier. As far as I can make out they are all part of the same document and should have been uploaded in a single file format and named. As it is, they aren't especially relevant at the moment so don't bother about reposting them but please bear in mind what we are saying about uploaded documents. I notice that although I asked you if the item was properly declared and valued you haven't responded in particular you haven't told us the declared value. Is there any reason for this please? Do you understand why you don't need parcel delivery insurance?
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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London Hearing 24 Jan 2007


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Hi One and all!

 

I am in the process against the Abbey and:-

 

Got letter from London Mercantile Court, have a folio number and been advised that:-

 

"There will be a Small Claims Hearing in this case and in several others which raise the same or similar issues at 10:00am on 24th Jamuary 2007. The hearing is intended to give directions for the hearing of some or all these casesin a way which saves time and expense. It is hope that all parties will attend but if this is not practicable the Court will be pleased to consider the written views of any party provided that these reach the Court by no later than 22nd January 2007.

 

Although some of these cases have been allocated to the Multi Track, it is the provisional view of the Judge that the costs rules for the Small Claims Track should apply to all of them."

 

I am wading through Merc bits on General Forum, and am wondering if anyone else's cases are on the 24th.

Any advise offered is my own opinion, and if in doubt, always seek clarification.

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"Although some of these cases have been allocated to the Multi Track, it is the provisional view of the Judge that the costs rules for the Small Claims Track should apply to all of them"

 

That's interesting....

 

Westy

Westy

 

 

 

If you like my post, click the scales!!

 

Nov 1 2006 Preliminary letter

21 Feb 2007 - cheque arrived for charges+DEBIT interest +Statutory Interest! Hurray!

Read all about it: natwesttookmymoney - v- NatWest

DONATE AS MUCH AS YOU CAN TO KEEP THE SITE GOING.

 

What can you claim? Vampiress has a good idea:

http://www.consumeractiongroup.co.uk/forum/general/69877-what-can-you-claim.html

Anything I say is just a suggestion. I'm a bigmouth, not a lawyer!

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I have been to a CMC at the London Mercantile. if you want some advice PM me and I can fill you in. Do you know which judge is hearing your case?

First Direct - Settled in full :eek:

Lloyds TSB - AQ completed Central London CC :confused:

RBS - Settled in full :p

Morgan Stanley - Settled in full :lol:

Capital One - Settled in full ;-)

Citi Cards - Transfered to Mercantile Court 19/10/06

Nationwide - Settled in full 8)

Capital One Acct 2 - Prelim letter

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Any news from Abbey? I just received notification that my case V Barclays has just been transferred to the Mercantile so interested to see how the banks play it...

 

Seems like more and more are being transferred at lower and lower value.

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Nothing from Abbey, but phoned the court today and was told the hearing will be with Judge Mackey, any body know anything about his.

 

As for Abbey i am phoning them today to stir things up a bit.

Any advise offered is my own opinion, and if in doubt, always seek clarification.

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I received a General Form of Judgement or Order letter from my local County Court dated 12th January 2007 saying the claim is transferred to the London Mercantile Court.

 

Do I just sit here and wait for Mercantile to contact me or do i need to call them ?

 

Thanks

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,hills

 

Hi to you, the Merc Court will write you a letter shortly giving you a date for a directions hearing.

 

They seem to be having directions hearings in Bulk as there were a number of us due in the hearing tomorrow, from what i can gather they are being settled just before.

 

You can phone them but will still have to wait for the letter. You don't have long to wait now:)

Any advise offered is my own opinion, and if in doubt, always seek clarification.

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I too am waiting for a Case number and date etc from the London Mercantile. My transfer was ordered on 28th Dec 06. When i get the details i'll write again to barclays to see if they want to continue their charade.

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Has anything happened with regard to the London Hearings on 23/24 Jan ???

 

Am not sure i am following these threads properly

 

I am interested to find out what is happening with the Abbey Cases and as this was going to be a test case i am very curious as to what the decisions were as all cases were to be treated the same as those on the fast track!

 

Has there been any outcome from this ? What is a directions hearing ? What happened to all the cases that were to be decided on the 23/24th?

 

Can anybody help me as i seem to be a little confused and i am not the most pc literate and so think i must be following the threads incorrectly.

 

Help Please!

 

Tree

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Congratulations....I'm waiting for the Mercantile to allocate their case number vs Barclays etc, so it is reassuring to know that settlement is a just a matter of time. Did you have to go to the CMC in the end or did they settle first?

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I have been to a CMC at the London Mercantile. if you want some advice PM me and I can fill you in. Do you know which judge is hearing your case?

 

Hi Marcopolo, I received a order from my local court today stating that my claim is to be transfrred to the Admiralty & Commercial Registry, Royal Court of Justice, Strand. They spelt Admiralty wrong. Typing error I guess. I don't know the reason and need to find out. I don't see why as an individual with no knowledge of law really why I should be redirected to that court. By the way is this the Mercantile court because that is not mentioned.

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Hi Marcopolo, I received a order from my local court today stating that my claim is to be transfrred to the Admiralty & Commercial Registry, Royal Court of Justice, Strand. They spelt Admiralty wrong. Typing error I guess. I don't know the reason and need to find out. I don't see why as an individual with no knowledge of law really why I should be redirected to that court. By the way is this the Mercantile court because that is not mentioned.

 

Ve13274 yes that is the London Mercantile court, I was there last Friday to submit my case management information sheet. It is located just opposite the Taxi rank and public toilets between the strand and fleet street. Hope this helps.

 

Sam

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