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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Big Claim aginst RBOS


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fiestychick,

 

I did not give the RBOS my business account number they GAVE it me, in their witness statement,the guy who made the statement was the guy who had been trying since Nov 2006 to find the records appertaining to it.

Without coming up with anything.

 

They will have your account number if you have given them all the details ....they will have it.

I have had a word with someone who works for another bank, and asked how can a bank have record of an account number, and yet no records of the account, and I was told they keep a record of the account number so as to ensure that, that number is never given to someone else because that would give banks a headache if two people asked questions about that account Number...They will have it somewhere ..... you can bet on that.

By the way thats what I'm claiming that the bank "borrowed" the £2000 & why I've claimed their "unauthorised borrowing rate" .......

He! He!

sparkie

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I bet the RBS's air conditioning system's near to meltdown, i think they'll start to feel the heat very soon.

 

Paul

An appeaser is one who feeds a crocodile, hoping it will eat him last. <br />

Winston Churchill

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ooooh....nooo..... theres no way RBS's air conditioning will ever break down - not with that new fancy "international" headquarters they have out at Gogarburn, opposite Edinburgh Airport!!

 

If there was even a slightest hiccup in the generators Uncle Tommy'd have a team down there..... trust me!!

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Near the airport eh??? ....just handy should the urge to do a runner overwhelm!!!!!

 

Another excellent days work Sparks!

2006 RatNest - Personal a/c:

JulyLBA, Aug Filed Claim, Oct Settled in full £7,000

 

2006 RatNest - Ltd Co a/c

JulyLBA, Aug Filed Claim, Oct Settled in full £8,000

 

2006 RatNest - Hub's a/c

JulyLBA, Aug Filed Claim,Sept Settled in full £1,000

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near the airport it is.......

 

it was a smallholding (few cows, couple of sheep, a few more chickens complete with a shed, a few acres and some trees)...... but they knocked it all down and in it's place is what best can be described as a town...complete with a high street, starbucks, "high street" banks (RBS only!!), hairdressers, shops, and grocers.......

 

at least you know have an inclination as to where some of your charges have gone: Uncle Tommy's next vente size Latte!!! ;-)

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keep at it sparkie..........

 

you could be the next person to....... send in the baliffs!!!

 

PM me when you do - as I'll take time off because it really is a moment not to be missed!!!!!

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Yesterday I phoned Nat West CMS Telford to ask when could iIexpect a reply to my letter regarding the "NO Information" held by the Nat West in reply to my SDAR.

The young man I spoke to said he could find no information about my letter and couldn't even find the letter and asked me to fax him a copy of it.

 

He said once he had recieved it he would look into the matter and call me back .....is it any surprise to anyone he didnt?

 

sparkie

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Spark,

 

can I check - is this around sending a SAR and getting a response with 'No info held'

 

I have a SAR claim in against Barclays who since supplied a whole stack of paper with my various address and bio data, but for all account info it was 'none found'

 

They also claim my sort and account number from the early 90's is actually a mortgage care protection policy (which I never had) and not a current account!

omnia praesumuntur legitime facta donec probetur in contrarium

 

 

Please note: I am not a member of the legal profession, all advice given is purely my opinion, if in doubt consult a professional

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this sort of thing really makes me mad - it's almost a sick joke when they can't even get their facts right at their end...and then treat the consumer with complete contempt when a thoroughly well researched and understandable claim is put in........

 

i used to do securities market "debt collecting/ recovery of "failed trades""...... and if a counterparty couldn't even get a product or account right we'd literally eat 'em alive claim-wise.....

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