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BMW - 2016 F30 330e Drivetrain Error Repair Estimate


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Hi all, hope you can help.

I've received a £4k repair estimate from the main dealer after my 2016 F30 330e developed the dreaded drivetrain error.

The qoute is for a replacement cell module and associated labour and various bits and bobs to get it done. I initially had them investigate the issue when it first popped up a year ago. They replaced the auxillary battery which 'fixed' the issue for a few months before returning. Last Novemner the issue escalated to 'Battery not charging' which would clear after powering off the car , and disappear.

Took it into the dealer and they diagnosed a faulty high voltage battery under the boot but could not do any work as they needed to schedule more cars for this 'specialist high voltage work'. they said I could continue to drive the car until they got in touch when the car could be booked in for repairs.

Roll on to April, the issue became severe (battery not charging error not going away, car in limp mode one morning) and car completely died at a traffic light same day (dashboard flashing all over the place), couldn't engage in 'Drive' and had to be recovered by AA to the dealer. Turns out car was now only running on the 12v battery in the boot and that had run flat as the hybrid function had stopped working altogether.

My question is whether this is a reasonable estimate.

Could this be done cheaper elsewhere?

The dealer has serviced this car from new hence took it them in the hope they'd not point fingers at any other party.

Should I be paying for this at all since I raised the issue with them before it escalated and resulted in a now expensive fault?

I also suspect the KLE may have gone too based on other posts, but the dealer hasn't quoted for that yet.

I worry they'll' 'discover' that after I've already shelled out for a new cell module and end up lumbered with another bill to replace the KLE.

Feels like I know about what they need to do than they do.

The Service Advisor has been completely useless.

Any advice would be greatly appreciated.

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  • lolerz changed the title to BMW - 2016 F30 330e Drivetrain Error Repair Estimate

only way to know is to get a 2nd opinion.

Is there a BMW Specialist or another BMW dealership (not of the same group) near you that can quote on the works?

Have you got a copy of the quotation you can scan, redact and upload here for people to have a look at?

We could do with some help from you.

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Looks about right for the amount of work. Look for others to quote for the work also.

 

When did you purchase the vehicle?

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

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