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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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UKPC 06/04/2018 windscreen PNC claimform- residential parking in my own space - forget permit ***Claim Discontinued***


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Ok I will start the ball rolling and others will add more later as their are many variables involved.

 

The parking companies know their paperwork is flawed and they also know that if they took many more motorists to Court they would block up the Court system and

cause a huge outcry so they only take something under 10% of the tickets issued to Court. So if you only have one ticket against you it is often better to keep your head beneath the parapet so your name does not come to the attention of the parking company. Hence the reason we say ignore them most of the time

. You understand that when people write to challenge the charge they run the risk of giving away that they were the driver and/ or exhibiting ignorance of the Laws they are citing as well as not being sufficiently robust in their challenges. This leads the PC to think that by rejecting the challenge [which they do 99% of the time] and racking up the pressure that person will pay up.

 

Anther reason that we say "ignore" is because there is still insufficient evidence to ensure the driver will win in Court even though an error has already been identified with their paperwork or signage for example. This is because sadly not all Judges are au fait with the legal complexities of POFA and parking contracts and can be swayed by a lawyer or their own self belief [or ignorance] rather than the evidence before them.

 

If you write to the PC and point out why there is no contract between you too early, they not being too honest will slightly amend their position so it now appears that

they are still correct in demanding money from you.

 

On this Forum we always advise never to challenge until the NTK has arrived. And if we then advise to challenge it is often because the keeper has posted up the signage; confirmed there is no planning permission and generally done all the homework asked for by those on the Forum. It may also be that there is history with that particular car park-the Peel Centre Stockport for example-so a strong warning shot was sent so that the PC knew not to go any further with this case.

 

Although the odds are small we have to assume that each thread could end up in Court so we need to find as much ammunition as possible so that even if the defendant doesn't do a good job in getting their points across there will be enough they got right to win anyway. Just having one point against them may not be enough in all cases to win so the more things we can find wrong the better.

 

Moving on to POPLA you do realise that it is not an even playing field. Not all points that would win in Court are taken into account at POPLA and we are finding that there is a seeming lack of impartiality in some of their decisions. And of course you know that appealing to the IPC version [the IAS] is a complete waste of time.

In your case with seven tickets care has to be taken. Yes you do have supremacy of contract but they will use a good lawyer if ti goes to Court not their usual run of the mill ones so more work may be needed in your case.

 

That is by no means a comprehensive answer to your question but gives you an idea of the complexities involved. Each thread may contain different problems and the different PCS often require different reactions there is no one solution that fits all problems. But I am pleased that you are reading other threads and hope that I might have cleared up some of your problems rather than making the situation even more unclear than before.

 

I am posting a judgement below which involved a supremacy of contract in a different situation to yours where the original case was heard just using the paper arguments of each without either side being present. The tenant had the courage to appeal the decision and won at the County Court. That Judge gave a very good definition of what parking which PCS should take notice of when issuing tickets for short stays..

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  • dx100uk changed the title to UKPC windscreen PNC claimform- residential parking in my own space - forget permit
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if you need to include a Witness Statement later on remember that tin the new CoP the ruling there is that if you can produce a valid permit later, then the case should be dropped. The new Act does not come into force yet and I have no faith in the current bunch of bandits that they will acknowledge the new legislation. 

Judges however are a different kettle of fish and if you quote the new Act they may well take it into consideration when throwing out your case.

I have not found it again on the CoP but it is there  somewhere and worth a look yourself as everyone here with a possible Court case should be learning.

 

However there is one snippet below that could help you . Relationship with Landowner Section 14 [4]

4. Particular care is needed to establish appropriate contractual terms, including the application of parking restrictions, in respect of controlled land where leaseholders may have rights that cannot be qualified or overruled e.g. by imposing a requirement on the resident of an apartment block to display a permit to park in contravention of their rights under their lease, or to ensure that free parking periods do not breach planning consents.

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Keep many of those points for your Witness Statement. You need this to be pretty generic and not too specific. Look up on the Search button for snotty letters. From them you can be as rude as you want [well almost] to show that you are not scared of their puerile attempts and you will see them off in court.

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