Jump to content


  • Tweets

  • Posts

    • It's better to keep advice on the open forum for everyone's benefit. Maybe you could post up the correspondence in a single pdf document and cover up your personal details, reference numbers and so on? HB
    • Hi on the notice of disqualification it lists the 2 speed offences and marks offence withdrawn? This is for both offences and then the other 2 is the MS90s which I’m fined for and the additional costs. R
    • Hi,    It has taken a while, but I have received an email from Auxillis -  hello, we are not dealing with this claim all we do is log accident for you isnurance - the claim has been passed to your underwriter markerstudy 0344 873 8183 as they are deal with fault cliams ion behalf of adrian flux. thankyou auxillis   I have made repeated attempts to phone Markerstudy in between working from home, struggling for energy and trying to find a cheap car so that I can keep my job (community support worker). Thankfully I have a supportive team and I am being given phone calls to make but it cant last too long. I had a severe migraine over the weekend and also have quite bad whiplash in my neck and back.    I found this in my insurance policy booklet -    Protection and Recovery If the insured vehicle cannot be driven following an incident leading to a valid claim under this section, we will pay: • the cost of its protection and removal to the nearest approved repairer, competent repairer or nearest place of safety; and • the cost of re-delivery after repairs to your home address; and • the cost of storage of the insured vehicle incurred with our written consent. If the insured vehicle is damaged beyond economical repair we will arrange for it to be stored safely at premises of our choosing. You should remove your personal belongings from the insured vehicle before it is collected from you. In the event of a claim being made under the policy we have the right to remove the insured vehicle to an alternative repairer, place of safety or make our own arrangments for re-delivery at any time in order to keep the cost of the claim to a minimum     I do about 20-25000 miles a year with the work I do, I have been getting quotes and putting that I have now have one accident and no no claims bonus and the cheap quotes from similar companies to markerstudy are more than double what i paid last year at 8-900 and aviva is offering 2600 which is simply out of my price range and more than the car i am looking at.  I am starting to wonder if it is even worth going ahead with the claim as i have no one to claim from. I have had no information from any of the enquiries I have made.  I have a full tank of vpower diesel in the car in the impound, i can strip it for parts and probably make what I will be offered by the insurance payout and get the money quicker.  As I have made contact and started the process can I back out, still keep my NCB and a claim free history? Also what happens with my injuries? I don't think there is any permanent damage but my dr refused to see me and just gave me a boat load of naproxen and codeine. What happens in the future if things don't get better and I cancelled this claim? Can you claim injuries off your own insurance because the other guy ran and you cant find him? I have tried to ask these questions off markerstudy but they keep me waiting for nearly an hour then end the call.    Thank you for your time and help.  It is really appreciated.  I am quite honestly on the floor, I have been really ill, in hospital, had nearly 6 months off work and only been back full time a few weeks and now this.  The fact the company you pay large sums of money to look after you in a time of need is also behaving criminally just makes you want to give up.    
    • Thanks for the response. Am I able to send you the documents I’ve received or can you message via instant message and I’ll send these? Reece
    • Regretfully it does. Have you actually seen any papers which show what you were charged with (rather than what you were convicted of)? It is unusual not to be “dual charged” but if you were not charged with both, you are where you are. If you had been charged with both offences and providing you were the driver at the time, you could, after performing your SD, have asked the prosecutor to drop the “Fail to Provide” (FtP) charges in exchange for a guilty plea to the speeding charges (you cannot be convicted of speeding unless you plead guilty as they have no evidence you were driving). You will have difficulty defending the FtP charges. In fact, it’s worse than that – you have no chance of successfully defending them at all because the reason you did not respond to the requests is because you did not receive them and that’s entirely your fault. No it’s not correct. Six months from 18/11/23 was 18/5/24 so, unless they were originally charged, the speeding offences are now “timed out.” There is one avenue left open to you. If you perform your SD you must serve it on the court which convicted you. You will then receive a date for a hearing to have the matters heard again. Your only chance of having the matters revert to speeding (and this is only providing you were the driver at the time of those offences) is to plead Not Guilty, attend court. When you get there you can ask the prosecutor (very nicely, explaining what a pillock you know you were for failing to update your  V5C) if (s)he is prepared to raise “out of time” speeding charges, to which you will offer to plead guilty if the FtP charges are dropped.   This is strictly speaking not lawful. Charges have to be raised within six months. Some prosecutors are willing to do it, others are not. But frankly it’s the only avenue open to you. There is a risk with this. I imagine you have been fined £660 (plus surcharge and costs) for each offence. The offence attracts a fine of 1.5 week’s net income and where the court has no information about the defendant’s means a default figure of £440pw is used.  If the prosecutor is not prepared to play ball you can revise your pleas to guilty. A sympathetic court should give you the full discount (one third) for your guilty pleas in these circumstances but they may reduce the discount somewhat. The prosecution may also ask for increased costs (£90 or thereabouts is the figure for a guilty plea). So it may cost you more if you have a decent income (I’ll let you do the sums). But MS90 is an endorsement code which gives insurers a fit of the vapours. One such endorsement will see your premiums double. Two of them will see many insurers refuse to quote you at all meaning you will have to approach "specialist" (aka extortionate) brokers. So you really want to exhaust every possibility of avoiding MS90s if you can. One warning: do not pay solicitors silly money to defend you. Making an SD before a solicitor should attract just a nominal sum (perhaps a tenner). That’s all you should pay for. You have no viable defence against the FtP charges and any solicitor suggesting you have is telling you porkies. The offer to do the deal is easily done by yourself and you can save the solicitor’s fees to put towards a few taxis and increased insurance premiums if you are unsuccessful. In the happy event you find out you were "dual charged", let me know and I'll tell you how to proceed. (Seems a bit odd hoping you were charged with four driving offences rather than two, but it's a funny old world!).    
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

sold trainer on ebay/yodel - but someone stole them from the buyers gate


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 145 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi, I'm trying to find any similar topic with a similar but can't see any. 

The buyer claims the item was not delivered to them.

When I asked Yodel they say they will investigate.

after a few days they sent me a Picture and GPS coordinates showing the delivered parcel.

it seem somebody stole the parcel from buyer.

In the past ebay would ignore buyer claim but I can not see any recent stories from UK.

Can I take Yodel to Small court for a delivered item?

Link to post
Share on other sites

There won't necessarily be similar cases.
You sold an item on eBay. Are you an eBay trader?
What is the item?
What is its value?
Does the photograph doesn't show the parcel and at the correct address?
Did Yodel fulfil all the terms of the delivery contract. Was it meant to be signed for? Was it left on a doorstep accessible to the public? Is it somewhere that could be described as a "safe place"?
What does the addressee have to say about it?

Also it was the item correctly identified?
Was the value correctly declared?
Did you take out their so called "insurance"?

Link to post
Share on other sites

You sold an item on eBay. Are you an eBay trader? No Trader 

What is the item? Running shoes

What is its value? 70 GBP

Does the photograph doesn't show the parcel and at the correct address? It seem is in the Correct Address

Did Yodel fulfil all the terms of the delivery contract. Was it meant to be signed for? Was it left on a doorstep accessible to the public? Is it somewhere that could be described as a "safe place"? It seem If was left at the front gate.

What does the addressee have to say about it? Addressee Says isn't there and not the first time and item is not delivered

Also it was the item correctly identified? Yes

Was the value correctly declared? Yes

Did you take out their so called "insurance"? No

Link to post
Share on other sites

if Yodel have provided GPS and photographic evidence of the parcel at the address and someone stole it, then you've no claim against Yodel.

unless you can prove that the buyer stated to leave the parcel elsewhere like a safe place or neighbour. 

have ebay taken the money from your bank account yet?

if not remove all payment methods from your account and ignore them.

ebay dont do court.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

You say that it was left at the front gate that doesn't tell me whether they satisfied their delivery obligations.

I did ask you if they had satisfied their delivery obligations and you have simply said that it was left at the front gate but that wasn't tell me if that where it was meant to be left. Was it left outside the gates or inside the gate? Was it meant to be signed for? Was it meant to be handed to the addressee?

Please can you think about the way you also these questions so that I don't have to go through everything bit by bit.

You say that you are not a Trader.

Does this mean that it was a one off  sale or are you regularly selling these items, purchasing them simply to sell them on?

Link to post
Share on other sites

@BankFodder Sorry but I don't understand your question. what your meant "satisfied their delivery obligations."

I used the address provided by the buyer nothing less nothing more. 

Xmas was a busy period I guess delivery guys were over the top and just ring the bell, left the parcel and went to the next house. 

This was one off sell of an unwanted gift I'm not a trader

@dx100uk No decision made yet by ebay, I was just trying to gather information. I guess somebody else have a similar experience as me

  • Thanks 1
Link to post
Share on other sites

if ebay has not sucked money from your bank account, then go onto ebay NOW and remove all funding details like debit/credit cards and bank account numbers from your wallet. PROTECT YOURSELF.

as they will find in his favour. 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

3 hours ago, andycorleone said:

Sorry but I don't understand your question. what your meant "satisfied their delivery obligations.

When you enter into a contract with a delivery company, they undertake to deliver in a certain way. With a photo? The signature? In a safe place? Delivery into the hand of the addressee?
So what did they undertake to do – and did they meet those obligations?

If you aren't sure what their delivery commitment was, then you need to go back into the website or whatever and have a look at the terms and conditions

Link to post
Share on other sites

Sorry at this point I don't see any benefit of share this information and private information of the buyer.

There is a Box a gate and a GPS Map showing were the picture was taken which correspond to the address of the buyer

Link to post
Share on other sites

well the benefit of the photo is we can see if theres POD or not

anyway what DX said is incredibly important, ebay don’t do court so remove your details

also you can sue Yodel and they’ll pay but only do this if there is BOC

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

Have we helped you today?         Please Donate button to the Consumer Action Group The National Consumer Service

 

Link to post
Share on other sites

Going back to Yodel Website I can see this:  (Sorry my mistake I though was Evri when I opened the Forum threads I will try to edit the tittle ) 

"Service Details

Print your label in store
Drop your parcel off at thousands of conveniently located Yodel Direct stores
We aim to deliver all parcels within 2 working days of the parcel being dropped at your local Yodel Direct store
Send your parcel to any postcode in the UK
Fully tracked from drop-off to delivery
Email notifications as standard so you and your recipient are kept informed every step of the way
Add insurance to your delivery to receive a proof of delivery signature when your parcel is delivered"

I didn't paid for any extras just the standard service 

 

Link to post
Share on other sites

  • BankFodder changed the title to Yodel Delivered the Parcel but seem Somebody Stolen the Parcel, Ebay Claim
2 hours ago, andycorleone said:

Sorry at this point I don't see any benefit of share this informartion and private information of the buyer. There is a Box a gate and a GPS Map showing were the picture was taken which correspond to the address of the buyer

sorry but simply because you don't see the benefit of sharing  this information, we may do and we would like to see the photo please.

If you want help then you need to answer our questions carefully and give us the information that we need. Particularly as it now seems that you didn't pay for signature so they were justified not obtaining one so we do need to see how the parcel was left to form an opinion as to whether it is worth your while pursuing it.

 

Link to post
Share on other sites

just type no need to keep hitting QUOTE!

thread title updated

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

  • dx100uk changed the title to sold trainer on ebay/yodel - but someone stole them from the buyers gate
  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...