Evans Halshaw/Halifax car finance - car purchased Apr 22 engine replaced Nov22 Faulty Turbo ***Resolved with Compensation from Finance Company***

[dx100uk]

forget warranties they mean nothing.

under your consumer laws like the consumer rights act , as its outside 6mts you would need to provide a report that concludes the turbo was faulty upon purchase. i suspect if this were the case, as its already been in for an engine replacement, the turbo would have proved faulty then.

 

dx

 

[dx100uk]

urm..doesn't really mean the issue is resolved though.

it's classic for a failing turbo to do it only under motorway conditions/revs/speeds

id go take it for a good burn out down a quiet country road see if you get any whitish smoke out the back.

if the turbo is failing then it will dump oil into the inlets and then the exhaust = white smoke ....but only when its had a good trashing. 

get some kitchen roll or white cotton rag and see if it spits out drops of oil from the exhaust when you static rev it after a trash.

you don't want a fruked DPF filter.....

 

[dx100uk]

did you try the exhaust blow out test.?

you should not have to pay anything here.

the car is on finance so its not yours, i think its time you involved the finance company.

 

dx

 

dx

[dx100uk]

halifax finance should not, as the owner of the car, be treating this as a 'complaint' thus using the 8 weeks rule.

they are equally liable under a section 75 claim being the financier under the Consumer Credit Act 1974.

if its relevant ...you simply hold a kitchen towel close to the exhaust pipe and rev the engine, though it's better to do this after a good thrashing to prove the turbo is blown and letting oil through ...black oil spots...

[dx100uk]

4 hours ago, theberengersniper said:

If possible, you should try to obtain a sample of oil from your car's sump, or from the turbo itself, and have it tested for bearing contamination. If the oil supply is contaminated, that will enable you to tie its failure to that of the engine itself.

 

[dx100uk]

both

yes later.