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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Parking Eye PCN Claimform - Goodmayes Hospital, IIIford , Goodmayes Hospital, Barley Lane, Ilford , IG3 8XJ


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Unrealistic.

You can’t impose charges on them, claiming that if they reply they accept those charges:

a) since you are engaged in conversation with them, and parties to litigation are expected to engage with each other to avoid matters proceeding to a hearing, as far as is reasonably possible,

b) Some of their responses will be mandated by the process, such as DQ and WS’s.

Unreasonable threats won’t impress a judge, will be unenforceable and give the impression “I don’t know what I’m doing, and my case is so weak I have to resort to empty threats”.

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Small claims track of county court.

costs limited (including reclaimable solicitors’ fee, if a party chooses to use a solicitor). So, yes you can charge but it’ll be capped at £100.

 

If you are asking for £200 per letter in, £300 out, the judge might ask were you planning to stop at 1/3 of your letter (while chortling to themselves….)

Edited by BazzaS
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1 minute ago, Reapstar said:

Well, there are three parties involved. One of them is the innocent party. One makes no money, two make money. 

Who do you believe is the third party colluding?

Have you looked at CPR27.14 and PD27A?

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  • dx100uk changed the title to Parking Eye PCN Claimform - Goodmayes Hospital, IIIford , Goodmayes Hospital, Barley Lane, Ilford , IG3 8XJ
35 minutes ago, Reapstar said:

I also just noticed that they claim the event took place in ILLFORD, I Have never heard of that place before, I know Ilford but not ILLFORD, 🤣 I'm sure this error invalidates their claim?

De minimis.

 

Why risk obscuring your (good / viable) points with dross (£300/letter, Ilford vs. Illford) that might serve to irritate a judge?

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Not conflicting : 2 different issues.

1) Don’t go down the £300/letter and/or Illford vs Ilford route on their claim against you : don’t risk irritating the judge

2) Ways you can seek redress against them :  DPA / SAR non-compliance. Potentially you claiming against them.

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  • 2 weeks later...
20 minutes ago, Nicky Boy said:

And as the fleecers made their offer  under a "without prejudice" clause...

Add something like:

If you insist on pursuing this through the courts, this letter will be brought to the attention of the Judge.

 

???

If it says “without prejudice” or “without prejudice save as to costs” ; you can’t bring it to the judge’s attention with regard to whose favour the judgement gets made in, only after judgement (then regarding costs£

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Why not?

depends what you mean / expect  by “equality”

Lady Hale’s speech is available on the Supreme Court website:

https://www.supremecourt.uk/docs/speech-181029.pdf

Since your post is one line, and I don’t know if your expectations are reasonable / your understanding of “equality before the law” is correct, here’s an (oft cited) image to help.

http://i2.wp.com/interactioninstitute.org/wp-content/uploads/2016/01/IISC_EqualityEquity.png?zoom=2&resize=730%2C547
 

expect equality. Expect some accomodation towards equity. Don’t expect full, unequivocal equity : especially in Small Claims Track (SCT)

(So, they can waste time / money on the case, can use hours of  a solicitor’s time, and can pay for that. You might not be able to pay for that. So, you might feel that is unequal.

But [equality] : neither of you can recover the full cost of hours of solicitors time in the SCT. Equality for those costs is provided by the costs limits for SCT that apply to both sides.
 

 

Edited by BazzaS
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You can defend their speculative invoice. The court can decide not to enforce payment of their speculative invoice 

if you send them a speculative invoice for your time: they too can defend it, and the court can decide not to allow it, too.

Expect equality.

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