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    • 1 Date of the infringement 14th April 2024 2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 17th April 2024 [scan up BOTH SIDES as ONE PDF- follow the upload guide] please LEAVE IN LOCATION AND ALL DATES/TIMES/£'s 3 Date received 20th April 2024 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?] N 5 Is there any photographic evidence of the event? ANPR photos of vehicle in and out (although as they were taken at night they don’t show much). 6 Have you appealed? [Y/N?] post up your appeal] N Have you had a response? [Y/N?] post it up  N 7 Who is the parking company? MET Parking 8. Where exactly [carpark name and town] Southgate Park, Stansted CM24 1PY For either option, does it say which appeals body they operate under. Independent Appeals Service POPLA  - BPA Logo is on NTK If you have received any other correspondence, please mention it here. N/A Hi, As keeper, I have received a PNC from MET Parking over the vehicle being parked in the infamous Stansted Starbucks/Mcdonald’s car park(s). The vehicle was parked outside Starbucks (at night, when it was closed) and the driver went into Mcdonalds. However, the driver wishes to appeal due to the poor and misleading unlit signage, and believes that this PNC is unfair. I am sure you are aware of this company/car park, and I would appreciate any advice on this matter. Kind regards PNC 14.04.2024.pdf
    • The PCN is one of the more compliant that I have seen. however it still fails. There is no period of parking mentioned as required by paragraph 9[2][a] . ANPR cameras only capture the arrival an departure times. It does not record the times you drove from the entrance to the parking place and then from the parking spot to the exit. That means that if you are the keeper then you are not liable to pay the PCN. Only the driver is so do not appeal as you may reveal who was actually driving.if you were not the keeper then as long as the driver is not identified CE will have difficulty on that fact alone. The majority of people with valid motor insurance are allowed to drive your car  and Courts do not accept tha that the driver and the keeper are the same person. On top of that your car was trespassing there since you didn't have a Permit and only the land owner can pursue you not the monkey they employ. The signage is prohibitory in that only permit holders can park there so no contract can be formed. The signage is new apparently so there must be some time allowance for motorists to adjust to the new signs which could mean that  they shouldn't even be issuing you with a PCN. For all those reasons I wouldn't be too much in a hurry to pay them a penny. And well done on posting up the PCN and that sign so quickly. 
    • Dear CAG Team   Given the above, and not knowing what the actual account name is, I will haver to stick with that same name but the Bailiff said that once the variation is done there wont be an issue getting the money off him. What i cannot get my head around is when i set up a new payee, if the name doesn't match the account name my bank wont allow the transfer. So how is it that it authorised and allowed the transfer? Also, given the dealer broike trading standard rules and tried to sell me a death trap, then keep my deposit, why is his bank and mine protecting him by not disclosing his account name or at least making a charge back as i first attempted?   Many thanks
    • DX100UK  ill try to give as much info as i possibly can. this situation goes back to early 2022 i purchased a pc from an online company mac group ltd it was ordered and paid over the phone but they kept changing the delivery date so i ended up phoning them up and cancelling the order and got a full refund then thought it was done with,there was no hp agreement just to be clear. then i was told by mac group the pc had been delivered to mine and had it tracked to my address with a different inital but correct surname no photo of said parcel,so basically ignored it as i was dealing with my dad and my brothers estate which seamed more important as i thought the situation with the pc would sort its self out but it didnt it escalated in to mac group issuing a ccj against me and got the court pack from northants,visited by bailiffs on 3 occasions which i did not engage with,but didnt realise i needed to turn up at court so it was thrown out. mean time ive moved and they dont know my new address but started to email me jan 2024 stating they intend to recomend their client to bankrupt me,got some advice from cab re: applying the case to be set aside but as you will see from the paperwork ive uploaded it was struck off and i have no idea why as the court staff are not legally trained to tell my why when i phoned last week. mac group applied for a n244 statuary demand i am really worried ill lose the house if they do bankrupt me but i do realise i should have dealt with it sooner but i was grieving for two family members not sure thats a good enough reason. thanks. dcbl_Redacted.pdf mac group.pdf
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Incident Management Solutions withholding £1500 of £6.5k written off car payment they received- **RESOLVED TO FULL VALUE**


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Our car was written off while parked outside the house by an insured driver who lost control on boxing day.

 

He admitted fault and we got an offer of £6.5k. It has taken 4 months to finally get paid out even though the guy admitted fault right away.

 

IMS have been very slow in dealing with the situation. This company who seem to deal with a lot of claims lately have an unclaimed trust pilot account but 99% of posts are 1*

 

My wife was insured with SAGA but found out AXA were actually who she was insured with. They contacted Enterprise car rental to deal with the hire car and they appear to have dealt with all the other companies tasked with getting the car looked at and taken away. They also passed the claim onto IMS who have been dealing with the 3rd party to get the claim going.

 

As already said above they offered us £6.5k for the car. £3.9k was going to the finance company the rest to us. They haven't been chasing the 3rd party and my wife ended up calling the 3rd party to find out what was happening to find it had been lost in their system but they did say the last time IMS contacted them was mid January. My wife has been calling IMS every other week to chase it up and they have been saying we do contact them but they don't respond. So we found out it was all lies.

 

As soon as the 3rd party saw the file had not been picked up they paid IMS the £6.5k within 3 days. IMS kept the money a further 3 weeks before my wife had a go at them this week.

 

They have made a payment to my wife yesterday and it's £1500 less than it should be from the letter they gave us in February stating the value of the car is £6.5k.

 

They have told my wife the value of the car has gone down in price since February so they have given us the difference in price. She said you got paid £6.5k from the 3rd party for the value of the car so what has happend to the other £1500 and they have said it goes towards the costs of the hire car they charge them.

 

They have said the letter of value they sent 2 months ago reflected on the current market value if we had been paid out there and then is subject to change as time goes on.

 

How does this work? they are refusing to pay the rest out and I've seen reports on Trust pilot they are an unregulated company so does this mean we can't take it further with the obudsman?

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My wife thought she was insured through SAGA but found out that they are just the broker and AXA are the actual insurance company.  IMS are https://www.imsolutionslimited.co.uk/

 

IMS came about after Enterprise were tasked with dealing with the hire car, but they appear to do more than just that now. They were tasked with finding a company to come out and look at the car and either fix it or write it off. Enterprise also were tasked with a company from York to collect the car and put it in storage. But the car was deemed a write off from the company that came out and looked at it.

 

Enterprise once they got the report back passed the claim onto IMS "Incident Management Solutions" who dealt with it all from this point forward. I've read online that IMS appear to be the go to now for a lot of insurance companies.

 

They only work Mon - Fri 10am-4pm and you'll be on hold for a good 2hrs each time you call thats if they don't cut you off half way through.

 

My wife has been onto the them again today and a manager is supposed to be calling today or tomorrow they said to discuss the £1500 payment.

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  • dx100uk changed the title to Incident Management Solutions withholding £1500 of £6.5k written off car payment they received

Complain to SAGA as they arranged the policy.

 

Once a write off value is agreed, that is the basis of settlement. It is value at time of loss and not time of claim settlement.

 

And the hire car costs would be a claim against third party in addition to the write off value at time of loss.

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  • 2 weeks later...

well done

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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