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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hx Parking/gladstones CCJ - Exceeded 1hrs Free - McDonald's Alma Leisure Park Chesterfield CCJ issued thanks to useless parking fines ltd ***Claim Dismissed***


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Do you have proof it was at all or are Gladdy's being obtuse?

We could do with some help from you.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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You didnt get the email ignore it.

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Sorry meant did you already send the WS they are griping about or was it already in the syetem so they should have it anyway?  They do likelto confuse and wind people up.

We could do with some help from you.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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18 hours ago, dx100uk said:

You didnt get the email ignore it.

I was looking forward to seeing dx's opinion on this.

 

I bet it was Gladdys trying to catch you out by trying to get you to reply to an e-mail after you said not to use e-mail.

 

I'm 99.9999% sure they won't even mention the matter in their WS but if they do you can easily bat it off.

 

I see the WS deadline is 29 June.  If you haven't received Gladdy's WS by say Thursday or Friday next week then please come back here and we can assess what to do.

We could do with some help from you.

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You don't need to send it yet Gladdys are hoping you send yours so they can construct some bent truth to rebut it.

We could do with some help from you.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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dx was spot on -

21 hours ago, dx100uk said:

You didnt get the email ignore it.

If by some freak they moan about the lack of defence in their WS we can rebut it.

 

Come back on Thursday - or earlier if Gladdys get their WS to you before.

We could do with some help from you.

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Hi guys 

 

Nothing has been received from fleecers i feel that they are reading this thread maybe its my illusion anyways so what's next time is ticking and only few days left to submit the ws.

 

 

Edited by Digital_2012
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OK, so if there are no further developments, send Gladdy's theirs on Tuesday 28 June and get a free Certificate of Posting from the post office (yes, I know I said 2nd class before, but best not to tempt fate for a few pence). 

 

The same day e-mail the court theirs, make sure to request a receipt and put the claim number and the names of the parties in the subject box.

 

Yes, you have to include exhibits with both.

 

We could do with some help from you.

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It might be prudent to send the defence but hang on, there really is no rush, there are still a few days and we need to wait till the last moment to see if Gladdy's WS turns up.

 

I've just written DIGITAL2012 on Monday 27 on my calendar to remind me, so you won't be forgotten about!

We could do with some help from you.

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Maybe, or they might be about to bottle it.  That happens quite frequently.  Best to prepare for the worst though.

 

There is a nice little tradition on the CAG PPC forum, started by Alaska101, of using the fleecers' nasty little cons against them.

 

I would therefore suggest a covering letter with your WS to Gladdys.

 

 

Dear Will & John,

 

Re: claim number XXXXX, your client HX Parking

 

I enclose my Witness Statement for the upcoming hearing.

 

Yesterday, while clearing out old e-mail addresses, I found an e-mail from you requesting a copy of my defence in this matter, despite the fact that you were specifically told on XXXXX not to use e-mail.  I have no doubt that (a) you already possess a copy of the defence and (b) your mail was an attempt to mislead the court into thinking I was withholding evidence.  I therefore also enclose a copy of the defence you already have.

 

I have also mentioned your shenanigans in my Witness Statement.

 

Yours,

 

XXXXX

 

 

Then in your WS, just before your Statement of Truth, add

 

 

7.7  I have discovered that the Claimant's solicitors have sent e-mails to an old e-mail address of mine that I never use now, requesting copies of important case documents - despite the fact they have specifically been informed not to use e-mail (exhibit XXXXX).  This is either incompetence or a deliberate attempt to mislead the court into thinking I have been withholding evidence.  In any case the Claimant's solicitors have been sent the evidence in question by Royal Mail and I have obtained proof of postage.

 

7.8  At the time of writing I have not received a Witness Statement from the Claimant or their solicitors.

 

 

If none of the regulars object this evening, then tomorrow:

   - send Gladdys the covering letter, WS and defence, remember to include this new exhibit of your communication to them not to use e-mail, get a free Certificate of Posting from the post office;

   - e-mail the court the WS, remember to include this new exhibit of your communication to Gladdys not to use e-mail, put the claim number and the names of the two parties in the subject line, request a receipt of delivery.

 

 

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Looks like a decent set of belt and braces  to put them on the back foot if they do try shenanigans.

 

We could do with some help from you.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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Hi guys,

 

Post man been here no letter from gladdys even today. I have posted the documents with covering letter sent it by 1st class post obtained proof of posting. 

 

Now shall i send email to the court as well. Thanks 

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Yep, get the court's off too.

 

Gladdys are playing a dangerous game.

We could do with some help from you.

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3 minutes ago, FTMDave said:

Yep, get the court's off too.

 

Gladdys are playing a dangerous game.

When you say they are playing dangerous game what does that means you mean they are taking a risk or they just lost it

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