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Digital_2012

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Everything posted by Digital_2012

  1. Hi guys, I need your help and advice, i just had PiP face to face assessment three days ago i am suffering from depression anxiety flash backs panic attacks and post traumatic stress disorder. I also diagnosed ASD AUTISM SPECTRUM DISORDER. The Assessment lasted 1 hour 40 minutes after that very next day same lady rang me who saw me face to face asking more questions about going out and about which i answered all, but now i received text message asking me to attend another face to face assessment. I rang dwp and they said that i have to attend and they do not know why i been called again, anyways i rang the lady who saw me face to face but she was not available so her colleague told me that the lady who saw me face to face needs more answers so she wanted to see me again. I do not know what they are up to but i am really stressed and feeling anxious this very weird situation. Thank you
  2. Hi Guys, Need some help i was on DLA mobility low rate which was due to review December 2019. My GP referred to community health support worker who advised me to apply for PIP as i have high chances getting care and mobility higher rate than low rate mobility due to my mental and physical illness. I was little bit hesitant as i heard a lot of horror stories about PIP rejection rate. Anyways my health support worker rang DWP and arranged a home visit to fill the PIP form. A lady from DWP came to my house on 13th August 2018 and filled all the paper work and contacted DWP to apply for PIP over the phone. The DWP lady also advised that i might receive another PIP form which she advised me to ignore. After 10 days i received new form which i ignored but after 3 weeks i received another letter telling me that they still not received the form. I rang DWP and told that the from already filled by DWP lady after searching on their computer the lady over the phone told me that they got the form but it still not scanned to put on their systems, the lady over the phone also advised that it should be on the system by two weeks and i should contact after two weeks to confirm. After that i was bit relaxed and i totally forgot to ring them back, now i received their letter saying that they rejected my claim is i failed to provide further information. One more thing i never received any further letter from DWP apart from the form which they sent to fill in. The date on the letter is 10th of october and i received the letter on 18th october and i am abroad seeing my parents and coming back 12th of november. The dead line will be finishing 10th of october, i do not know what to do now its not my fault they messed up with my form they also said in the letter that my DLA will be stopped from 23rd october. Thank
  3. Thank you BA for such a great help and guys yet not find out how this crime was executed still curious to know seems like investigation still going on as i have not heard anything from the police yet.
  4. You are right guys first question how DVLA issued the new licence in March without any checks i never contacted DVLA regarding address change or lost licence as i had my own licence with me that time. Its very odd someone pretending to be me contacted DVLA reported address change and passed all security checks, the good thing is that VW removed my name from their list and all other organisations including banks removed my name from their list even DVLA investigated and sent me letter acknowledging that i am victim of fraud. I contacted Bristol city council they told me to ring Northampton county court who issued warrant, still confused going in circles.
  5. Hi guys when i say 3 parking fines i meant 3 parking fines for the same vehicle but the offences committed at the same place but different days. I have no idea who is the culprit as investigation still going on DVLA told me the address which the criminal used to get new licence where i never lived so i assume that marston or Bristol city council sent any correspondence previously to that address but now notice of enforcement sent to my address. I am still on the phone with Bristol city council waiting in the queue.
  6. Hi guys i have not contacted the council yet just to clarify three letters from marston are for three different parking charges, because culprit used different address i never received any warning letter before i just received three letters same date same day for three different offences. Now back to the main issue DVLA reported the matter to the west Yorkshire police in June i did not report the matter by myself when VW people came to my house to recover the car in September they advised me to report the matter to police as well i reported the matter to action fraud team. I will ring the Bristol city council in the morning will see what they say. Just to add parking fines occurred back in May 2017 and DVLA found out in June
  7. Hi guys, I need some urgent advice, i just received three letters from Marston company asking me to pay three parking fines or they going to send a bailiff to take over all my belongings by 31st Jan 18. My driving details have been stolen in early march 2017 i been informed by DVLA in June, that someone used my details to get the new licence but after providing some security details they issued me new licence. When i asked if they found out who is the culprit then they told me that matter is with west Yorkshire police and i dont have to do anything. After that in september 2017 people from vw company came to my house to recover the car but after clarifying every thing, they advised me that i should report to the police as you are the victim of identity fraud because someone got the vw car on finance and used my details and did not pay the installment. I reported the police straight away and police gave me the fraud incident number, the criminals also used my details and got the loan around £60k as well but all companies who been [problem]med removed my name from their list after finding out that i am the victim of identity fraud. Now Marston company want around £550 parking fines and not accepting the police incident number or dvla letter. The Marston company wants police report, when i asked police about the report they said they do not issue the reports to individuals but they made a new report specifically for Marston group asked me to give the reference number to Marston then they can contact police and police will provide the police report to them. Now the problem is that Marston not accepting this they insist that i have to proivde the police report as they do not contact to third party. I do not know what to do i am victim of identity fraud Marston just want their money they are making threats that i should resolve the matter by 31st or they will come to my house to take all belongings. I never received any letter from Marston before as the culprit used different address where i never lived, now i received notices of enforcement to my address and i have no idea where shall i go from here
  8. Update: I received letter from JC i been put into support group without f2f. Thanks all for your advice.
  9. Hi guys, I need some advice i got my car broke down two days ago and by mistake i contacted my previous breakdown company instead of current one. The guy over the phone asked for policy number which i told him that i dont have with me right now, then the guy got my car reg details and my details and arranged recovery without telling me any cost or about my policy. Today i received an invoice from them asking me £98 to pay as my policy was expired in July. I got my call recorded and it clearly tells that it was their fault not to inform me that my policy has expired and there will be a cost for the call out. I rang their debt department and lady told me that she is going to listen that call and will get back to me. Any advice what shall i do next if they still refuse to accept their fault. Thanks
  10. Update: I sent the esa50 with medical evidences on 29th Aug, and they received the form on 6th Sep. Today i received the letter from DWP dated 7th Sep saying that we have looked at your claim again and how much i will get from 20th June 2017, i was happy that i remain in support group without medical but when i rang DWP then i been told that its nothing to do with reassessment as it just general housekeeping letter.
  11. Hi yes i have copy of previous form, yes i had f2f assessment in 2013 but i did not ask for the report, that time i was only on one anti depressant now i am on three different anti depressants and beta blockers. In 2013 i was not diagnosed Asperger's syndrome in 2014 i diagnosed Autism Spectrum Disorder. I have A a lot of letters from Autism people which i can send as a proof. My only worry is that the person i saw last time in CAB is so busy and also my GP too and i only have less than 28 days left so all i need one supporting letter from GP and cab appointment on time
  12. Hi i am in ESA Support Group for 4 Years. Two months ago i changed address and moved out from my partner and now i received ESA50. I am terrified i have severe depression sleeping disorders social anxiety panic attacks and post traumatic stress due to serious assault on me in the past. Now i also diagnosed with Autism Asperger Syndrome and obsessive compulsive disorder. I am taking Propnolol 40mg, Citalopram 20mg, Amitriptyline 10mg, Vitamin D caps and Gaviscon. I am now really depressed and going through a lot of stress, i only have 28 days to fill the form in and send it back. Last time cab people helped me to fill the form in but now its been long time since i saw them and hard to get hold of the person who helped me fill the form in last time. I am totally lost and cant thing right what to do, any advice would be much appreciated. Thanks
  13. Hi Guys, I need some help, i am on ESA support group and also receiving low rate mobility DLA. Recently i moved out from my partner and now living with my Aunt, when i was with my partner it was joint claim and my partner was a carer. Now my question is that i know i have to inform DWP about change of circumstances, can anybody tell me that how much will i get as a single claimant and will i still be eligible for carer allowance. Thanks
  14. Hi my wife is outside EEA and i cant work due to my disabilities so i am on DLA and ESA , i have savings over 3k living in one bedroom house, either i been misinformed or there is some confusion if someone on DLA and then he or she should be exempt from financial requirements
  15. Hi I need some advice i just married abroad and now want to call my wife on spouse visa. I am currently on ESA (Support Group) and DLA lower rate (Mobility) Currently i am getting ESA £125 DLA lower rate £21 housing benefits £94 and council tex £11.00 per week I heard that i should be exempt from financial requirements so can anybody confirm if its true and i can sponsor my spouse to call in UK. Thanks
  16. Hi Guys Need some help and advice , i signed up with Plusnet on 13th November everything went fine after few days received an email saying that '' Dear xxxx The order for your service to be activated is due to complete on 2015-11-27 and your telephone number should be 0114xxxx. We now have all the details needed in order to place a simultaneous broadband order, this means that we should be able to get your broadband service working within 48 hours of your phone line being activated. These types of orders can fail on occasion, or be cancelled by the current provider. If this is the case your service will remain with the current provider and we will need to replace the orders. This will then take a further 10 working days to complete. '' Today my phone line got disconnected for 1 and half hour but start working again so i know that Plusnet took over, after that i waited for my broadband to go live but no adsl light on my router. Although it says in email that broadband will go live after 24 to 48 hours of activation of the phone line but when i rang Plusnet to find out whats going on they told me a different story. The guy from the Plusnet told me that BT openreach messed up my order as they were trying to put me on 21cn and 21cn not available till March 2016. My exchange is not 21CN enabled i do not know how can they accept my order as 21CN. He said he will cancel this order and create a new order for 20cn broadband and due to this there will be no broadband till next Friday. I am really disappointed my kids play online games and other stuff i need broadband asap. Can anybody tell if i can cancel with Plusnet and move to another provider ordering new line ? At the moment talk talk giving free new line to new customers and good offers as well. I want to order new line because it will be quicker instead of moving from current provider to new provider, can anyone give me any advice if this be quicker or is there any other options ? Thanks
  17. From the pics what you think what it is , it says (Your ESA based on National Contribution records) And the money they paying is income related
  18. Update: I contacted the DWP and the lady told me that its contributory ESA not Income Based ESA. I have checked the award notice carefully and found a bit confusion on the last page (Please see the attachments) On the last page of the award notice, top of the page it says your ESA based on National Insurance contribution, but bottom of the page it says your income related amount is xxx. [ATTACH=CONFIG]60302[/ATTACH] [ATTACH=CONFIG]60301[/ATTACH]
  19. Thanks guys i will let her know, relevant authorities not been informed yet so she has to inform them.
  20. Hi Guys I need help for my relative, she is on ESA WRAG income related , shes claiming over a year now and have not received reassessment letter yet. She has some savings around £15000, can anybody confirm if she is ok and her ESA payments will not effect if she let the relevant authorities know about her savings. Thanks
  21. Hi guys, Need some help i was Plusnet customer since October 2014, on 20th July 2015 i received an email regarding the price rise and been advised that i can cancel without being charged within 30 days. I rang on 24th July 2015 asked them if they could give me better price or i leave, they gave me reduced price but it was not matching with Sky's offer, so i said offer is not good and what the process to cancel they told me that just sign up as normal and that's it. I signed up on 24th July with Sky and the same day received an email from Plusnet that you leaving early so you have to pay termination fee. I contacted Plus net the same day 24th July 2015 and told them the situation, been advised that ignore these emails as these are computer generated since then i started ignoring emails. The problem started when i received another email on 17/09/2015 saying that i have to pay outstanding balance of £9.71 otherwise my name will be passed to their deb recovery department. I contacted again via chat on 17/09/2015 and been told that its cancellation charge and i have to pay because i did not ring to cancel, i said i rang on 24th July 2015 to cancel again been told that they will look into it and solve the problem. After that i contacted Plusnet again via chat on 02/10/2015 asking whats going on been told now i have to pay £23.61 because of cancellation charge, again i told them i made a proper call on 24th July, again been told that they will look into it. On 22nd Oct 2015 my Plusnet account fully closed so i could not see what's happening, i contacted them again regarding this matter been told they cant find any records that i made call on 24th July which is shocking been told i have to pay now no matter what. This time i rang customer service on 22nd Oct 2015 at 18:21 PM, told them all story, he told me he can see a call made on 24th July all they need is to listen this call and they will contacted me tomorrow 23/10/2915 with outcome. I missed a private call on 23rd October 2015 around 13.30PM so i assumed it was from Plusnet so i rang Plusnet and been told nobody rang me today, i told them that i rang on 22nd October and spoke to someone and he suppose to ring back, again shocked with the reply that they cant find any records of that call too and no matter what i have to pay the charge. I asked them to send me call logs during July which she going to send in few days but i am really shocked, please advice me what to do this is totally ridiculous
  22. Exactly i told the DWP that i am starting voluntary training and after that i will start as self employed.. All they asked me how many hours i told them flexible 15 hours a week. They said then it would not effect my partner's ESA as its only 15 hours a week and advised me that send written signed letter when you start training and include shop address employer's and contact number which i did. After that i did not receive any reply from them, the problem start when i told them i am self employed now from april 2015. After the sending letter that they overpaid me from November 2014 to April 2015 as i was working which i was not. I argued with them many times that it was unpaid voluntary training all they say your shop owner should have paid you and keep advising me that i should ask my employer to pay for training which of course he is not going to pay as it was me who requested voluntary training. Now they want money before 31st Aug i wanted to challenge this decision and made appointment with cab but they are so busy and gave appoint next month 12th sept.
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