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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Nettyg v Hsbc ***WON***


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got fingers n toes crossed for you netty :)

 

be careful tho, they messed me around just before AQ stage! make sure you are all ready to go with AQ, and dont see it as a step backwards if you have to file it.

 

i wonder if we shall both have this in the bag before the weekend tho, would be nice..i have several bottles of sloe gin just waiting for the party to start :D

.

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Netty you will be fine, I got an offer over the weekend from the lovely rachel who I rang today as they want to pay the full amount to a fictional debt that I have with them which was interesting!!!!

 

Have retunred it saying cheque in my own name on, plea, thankyou very much. I am sure yours will be next!!

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so, then you just don't accept it! wait til friday's post and then file the aq. post doesn't take that long - could come sooner! maybe even tomorrow - try not to stress out over it - can't change what they are going to do - you've read enough threads to know anything is possible.

just have to wait and see. fingers, toes and even my eyes crossed for you - so let us know quickly - i don't want any permanent damage!!!

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I have just had a thought on filing the AQ. What are the implications of dating the cheque for the AQ fee with your deadline date?

I am not sure what the legal implications on this are? The court could return the cheque saying "not paid".

This means you could send it as early as you wanted but it could only be filed on that date.

Again I am not sure what the legal implications of this are.

Anyone have any info on this??

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nets, i think yes, monday but if it were mine - i'd take it in friday before 4pm. just read another where court said dg had until 4pm today (and deadline was yesterday, a sunday)

roosterrs - what's the dif? yours is due monday - courts not open weekend - so if you take it in frid just before 4pm or mon - i don't think it would get looked at until monday and that's your deadline.

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lats... i emailed our 'friend' today, told her what was happening and asked if she had heard anything, i'll let u know if i hear owt!

If i've been helpful in any way....then tip my scales over there!

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I have already mentioned the extra £100 I will add to the claim if I file the AQ. The AQ is all ready to go.

Sucker for punishment that I am, I am now chasing the wifes charges from the Royal Bank of Scotland.

If I send the AQ now and if an offer arrives at the weekend, won't we have to refuse it as it won't include the AQ fee?

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most of the ones i've seen - they don't quibble over the 100 - you just say you've filed and need an extra 100 to settle and they will say, fine.

i just hope the offers (when/if they come are straight offers) not piddling around with questioning o/d interest or whatever - give me a good old fashioned 100% offer every time!!!!!

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Filling in my AQ tommorow ready for posting.

 

Hopefully I will have an offer due friday too then nets :)

 

We will see. My AQ is due on the 3rd which is the saturday. I will just post it so it arrives with them before the end of this week.

 

We could be close :) -

 

Going to fax my breakdown to them again, lol xD

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right, that's the support group taken care of;

the ones i haven't spoken with recently i've just asked if their aq's are ready.......

 

beresd 3/3

NETTYG 4/3

rundl 3/3

johnnymitch 3/3

noel 5/3

foss 3/3

roosterrs 5/3

gazhodge 5/3

sezj127 5/3

verytrying 3/3

givememymoney 6/3

..........and very recent filings:.....

rjgreaves

hsbc destroyed my life

 

big weekend for aq's.

let's hope a massive weekend for offers!!!!!!!!!!!!!!!!!!!!

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right, that's the support group taken care of;

the ones i haven't spoken with recently i've just asked if their aq's are ready.

beresd 3/3

yours 4/3

rundl 3/3

johnnymitch 3/3

noel 5/3

foss 3/3

roosterrs 5/3

gazhodge 5/3

sezj127 5/3

big weekend for aq's.

let's hope a massive weekend for offers!!!!!!!!!!!!!!!!!!!!

flippin 'ell.

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Hi Netty. Sorry to hijack your thread to speak to rundll, but you have an N150 don't you? Mine's an N149, so ....

 

Rundll, do you have an N149 and, if so, what are you putting in section G?

 

Lateralus, add me for the 3rd March. Seems a very busy week for DG.

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