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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Nettyg v Hsbc ***WON***


nettyg
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Hi Netty

I wonder if you could help me, I am just about to send off my pre-lim letter and firstly would like to know did you claim contracual interest at say 10.25% or did you claim the 8%, also di you claim for the overdraft fee at £3 per day, which my case adds up loads!

Would really appreciate your help.

DS

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hi ds

i applied for just the 8% which was worked out on the simple preadsheet. i'm not very knowledgable on the whole interest thing but i'll try and find some links to send you later if nobody answers you before that. i've gotta go right now, i'll be back later this afternoon no doubt!

If i've been helpful in any way....then tip my scales over there!

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Check the post netty,

 

Just received a part offer!

 

469.00 offered, though I am claiming for 688 plus 80 for the mcol costs.

 

So they can go to hell....lol

 

But pretty close anyway :)

 

If lat is watching, any chance you could point me to an "acceptance of the offer, but I still intend to continue my claim for the full amount" type letter, im bloody terrible at navigating the boards. Would be appreciated if you have the time.

 

Eek! Soon netty soon :)

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Oooohh, when was the last date that D&G could file their defence with the court? I think I am only a couple of days behind you guys, they have until the 19th. Although if your letter is from HSBC then I shall shut up as they told me to bugger off and consider the matter closed!!

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well i checked my post...... nope not a thing!!! but then my claim is for a tad higher so i daresay they're not gonna offer me anything at all!!!! crys

If i've been helpful in any way....then tip my scales over there!

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Having checked the date netty, they actually sent it out to me 2 weeks ago. I just opened it today as im back at my parents house. Nevermind. Anyway Ive sent them a polite letter declining.

 

So i guess its back to bugging DG :)

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netty,

been meaning to put this for you - i know you have it - just so it's handy. in case you want to get your aq in order this weekend- same old stuff, just cut a pasted for you to have to hand:

 

Allocation Questionnaires - A guide to completion

this is your step by step completion guide -. and here is:New strategy for Allocation Questionaires

and here is how to use it:

for section g on the aq, use the wording on post #3 of new strategy link,

and then attach draft order for directions - use wording on post #2 of new strategy link making sure to add your name and court claim number to all pages. simple as that. just follow the steps with these two minor additions. the draft order is just asking the judge to order both parties to lay out their wares within 14 days of him ordering it - so it shortens the length of the time to a court date - and as dg/hsbc/all banks don't want to do it - they will pay up by offer or just not file their aq in which case you also win.

 

let me know if you hear anything. did you send dg a valentine?

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i know you know i've already got it!! i've borrowed it to "spread the word" lol... hope you don't mind, but your version is so much tidier than mine!!

 

who's dg? should i have sent him a valentine? oh dear

If i've been helpful in any way....then tip my scales over there!

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i know - i saw it! go for it - the more the merrier - as i said in noel's - add that next paragraph about the two pronged approach - maybe even from noel's as i've expanded on my theory about why not to file the aq too early - it may be totally wrong - but in the absence of another theory i will keep preaching it - besides - keeps people happy doing something after the do nothing previous 28 days. i should have known you'd have it all sorted - just didn't want you thinking i'd left you out when i'm sending it to all an sundry. did you see lizvp - dirty tricks thread - her post about the judge alloting 1 minute for the claim - what a laugh - i hope crusher saw it.

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i'm such a twit!! now i know why it's best for me to be here later in the day and NOT so early in the morning.... who's dg i asked WHO'S DG???!!! what am i like lol - no i didn't send them a valentine's, i'm going to give them the pleasure of my brummy accent on the phone instead lol

 

and thanks for letting me nick your stuff - point taken about theory bit too - didn't want to push my luck with stealing too much!!! :confused:

 

oh.. i read about the alloted minute too lol.... i think he must be really really bored with all this haha

If i've been helpful in any way....then tip my scales over there!

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steal away...........

and i thought you were being sarcastic - who's dg?

 

see you really are catching on - i couldn't figure out what sol was (but didn't really think is was double glazing!).

 

who's dg?????????????????????????ha-bloody-ha

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actually lats i had a panic attack!! i thought i must have been on here so long that there was a mr dg (me nettyg) upstairs dead in me bed that i'd forgotten about lol - but no, it's just me,the two lads and the dog, live and kicking although starving to death cos i can't find the time to feed them OOPS!!

 

i really must learn to walk past the pc every now and again lol

If i've been helpful in any way....then tip my scales over there!

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i know what you mean - soon as someone comes off it in our house i rush to sit down - then have to go when uni work or o/h's cyber stuff needs to be done. i hardly get a look in - even now - number 2 son is saying "let me know when you're off" which is coded talk for i need messenger now!

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snap!! my number 1 son is telling me he 'needs' to check his 'my space', i think that's the new version of messenger these days!! ah well - down the pub it is then lol

 

have a good weekend (she said knowing that we'll be back here before the sun rises) xx

If i've been helpful in any way....then tip my scales over there!

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messenger, you tube, my space - it's still rock and roll to me!

can't go out - friday is my night in - o/h night out - watching rugby at the pub. my night out is sat. even then - he goes out first to watch rugby at 6 and i come out at 8. i don't mind, when he's watching rugby, i can have the puter.

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hi siena.. .yes they defended!! which means i've got to read and take my own advice lol:o happy days

 

i just keep giggling.. i know hsbc HATE me, have done for years - even when i worked for them lol

 

i'll keep watching out for the postman (with pearl, my staffy) knowing that they're not gonna offer me conkers lol

 

ah well lol.. thanks for asking anyway :)

If i've been helpful in any way....then tip my scales over there!

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