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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Directions Hearing Leeds


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Jenny,

What did you include in your CMC submission?

Just the CM information sheet points 1 -35 or did you include anything else, such as reply to defence, witness statement etc?

 

Well I've booked the morning off work ,so bang goes £600 of business turnover. I hope they cough up soon so I can reopen my appointment book and fill it again.

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I know Jenny needs to sort out the interest on her claim, but it's not really relevant to this thread generally so could that discussion go elsewhere please. Unless Jenny has already stated that her claim includes interest at the contractual rate I don't think she could do that now without amending the claim.

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Hi, I just sent the cmc sheet, I did'nt send any extra's. With the interest,

When I put in my claim, I said i was claiming interest at the contractual rate but didnt include a total, hopefully that covers me?

Jenny

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Hi guys. You can cross me off the list. Got big fat cheque from Cobblers this morning for £4,616.

 

Just looking out of my window and the sun is shining. Just might put on my cossie and do a bit of sunbathing lol.

 

Good luck to everyone. I will still be lurking about on this thread and keeping my fingers crossed for all of you x

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CONGRATULATIONS

well done stansfield, Just been reading your posts when you posted your settlement.

Hopefully the rest of us will not be far behind....not long now.

Jenny:D :D :D

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Thank god I didnt have to do that bloody form!!!!!

Still waiting for cheque.Warned them that time was short and would be sending court papers next week if payment does not arrive.So still may have to do the dreaded form.Speaking of which, I think that the info on how to complete this form.Kindly provided by Haydn,should be included in the library as this form is bound to crop up again and again.How about it Mods?

;) If this helps please click the scales bottom left
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Hi, Totally agree....it gave me nightmares thinking about it till I found Haydn's copy.

Congrats again Stansfield, see how many more come up in the next 2 weeks.

Jenny

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So how many of you guys are coming to the party in Leeds then (7LS40013).

 

I told Barclays that we could discuss the overdraft on the account in queston once they had settled the case and they even agreed once that this seemed sensible but all of a sudden they are back on with threatening letters and phone calls. Can I submit these to the judge as it may be contempt of court?

All done I think

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well the way I see it they might find it hard to settle now, they have created more problems that need resolving prior to a settlement and they may wind up in court if they don't cough up first.

All done I think

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I thought by party in Leeds, he meant the court date? LOL

Not sure I can make Wakefield, but have a great time everyone.

Jenny

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I received notification today that I have been added to this action, and have been asked to attend the hearing on 7th February (vs Barclays - I am not on the list sent to me, but presumably will appear on later lists).

 

The letter states that a Case Management Information Sheet in accordance with CPR59 should be returned to the court seven days prior to the hearing - that means I have little time to prepare. Basically it needs to be in the mail on Monday or Tuesday (really bad timing for me as I have a Japanese listening assessment I ought to be revising for, erk!)

 

Am I right in thinking that the court bundle comes after the hearing? I would be hard-pressed to finish preparing that in time for this deadline.

Barclaycard: LBA sent 06/09/06 - delaying response on 09/09/06 - reply mailed 20/09/06 - further delaying response 04/10/06 - partial refund 10/10/06 - responding with request for remainder.

Barclays: Preliminary letter mailed 20/09/06 - offer of £600 received 17/10/06 - rejected with modified LBA 19/10/06 - started MCOL process 28/10/06 - AQ filed December - transferred to Mercantile Court 26/01/2007 - Settled in full 02/02/07.

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Hi, if you look through this thread there should be a link for the cmsheet, which is different to the bundle...I'll PM you a copy just incase.

jenny

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Thanks Jenny!

Barclaycard: LBA sent 06/09/06 - delaying response on 09/09/06 - reply mailed 20/09/06 - further delaying response 04/10/06 - partial refund 10/10/06 - responding with request for remainder.

Barclays: Preliminary letter mailed 20/09/06 - offer of £600 received 17/10/06 - rejected with modified LBA 19/10/06 - started MCOL process 28/10/06 - AQ filed December - transferred to Mercantile Court 26/01/2007 - Settled in full 02/02/07.

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Its ok S. we have all panicked over the cmsheet, hopefully none of us will have to go to court but at least we are prepared.

Jenny:)

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Hi, I think i better phone the court, I've definatly not settled. thats the right case number.

 

Jenny

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I just got my papers from Court today regarding my Barclays case. Its a bloody good job I received them from Ikano case a month ago.

Jenny just about to ask you the same question re settlement!

Like I said earlier, getting a little bit ****y at Couts inaccuracies and blazee attitude re these cases.

Going to query it when I hand in CMC sheet tommorrow.

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