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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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NCP/BW PCN PAPLOC now claimform - New Gatwick Drop Off Zone - I thought I had paid for both visits? ***Claim Dismissed***


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  • 4 weeks later...

Okay... FYI... We are definitely one for a remote court hearing on Wed 20th September. The fleecers paid up the court fee on 14th August. It took me nearly a week to get through to Court Services UK number! Having attempted many times but having to give up after 45mins on hold!

I am working my way through the court requirements for the presentation of the bundle. I will get Adobe Pro for 7 day trial to put the final indexed & bookmarked document.

I am naturally now nervous, but resolute. 😬

I will post a final redacted court bundle asap.

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LOh don’t worry you basically have seen it all already. I posted it up here a few weeks ago.

I just want see how legally water tight my argument is under the scrutiny of a few professionals. And also, as one if my friends is also now moving into the judiciary side of things, to make sure presentation to the court is spot on and how a judge likes to see things.

As dx100 says, I need to put the work in to get this over the line. Not just depend on CAGers to do it all for me.

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Please see the Notice of Trial Date doc that I was sent by the County Court.

Will I be notified of when the fleecers have submitted their WS? The MCOL website seems to have stop updating since they assigned the matter on to the County Court.

If not, where do I find this. I obviously have all their cut & pasted letters outlining their case against me after my response to their LoC, but I don't think that constitutes their defence WS, does it?

NoticeofTrialDate.pdf

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Thanks for clarifying dx100

I may be being blind here, but I can't see anywhere on the pdf I just uploaded where I am being instructed to send my Defence WS to the fleecers? All I seem to see is that it instructs me that, "All documents and correspondences are to be sent electronically to xxxx County Court...." 

I'm sorry if I have missed something? Could you point me to where it is stated that I have to send my defence to them? I am getting somewhat overwhelmed here with paper. 😤

Also, I have told the fleecers I do not want to communicate by email, so should I post a printed version to them? Will thy have to have received this by 13th Sept? Or can I simply post it then and get a Post Office FPP?

 

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  • 3 weeks later...

CASE DISMISSED. 

Apologies for silence. I was asked to drop off any public areas and not share our course of action. I will revert with full defence and help for people on here asap.

But I have to wait for obvious permission from the legal team.

the judge dismissed the case on the grounds that there was no real opportunity to consider the Ts&Cs of 'the contract' before entering the DOZ.

 

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  • AndyOrch changed the title to NCP/BW PCN PAPLOC now claimform - New Gatwick Drop Off Zone - I thought I had paid for both visits? ***Claim Dismissed***


The case was dismissed. 

We did not want to post any further plans on here as anyone can read this thread, including the fleecers, if I am correct.

I had a barrister in the end, who worked pro bono because he himself was caught out by the DOZ at Heathrow and wanted to test his argument in a court, but couldn’t on his own case as it was discontinued as soon as they found out he was a barrister. We had to hide his involvement as we were concerned should the fleecers discover it and discontinue the case. 

We are currently going to the press about our case result. 
 

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Yes we are going to major national newspapers. The instructing solicitor's firm (who also was a victim of the DOZ at Heathrow) has a PR department who will be handling this. We are waiting for the judge to sign off a drawn up summary of her judgement, as we don't want to pay for the transcript which could take months to be produced. 

We asked if we could use it to publicise the fact the fleecers use the Parkingeye vs Beavis to bully people into thinking they have no choice but to pay these charges. And in particular with my case how they use a completely irrelevant Supreme Court judgement to support their bullying, when in fact the judgements of the Law Lords in most cases supports the fact the likes of DOZs at Gatwick and Heathrow are unfair and unenforceable.

 

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  • 3 weeks later...

I thought I might put up some stuff to help any other CAGers hit with APNR DOZ penalty charges.

I am sharing a redacted:

1. My WS

2. The Defence Skeleton Argument (which was submitted later than the bundle)

3. Defendant's Authorities 

Unfortunately, I cannot upload the trial bundle as it's 52MB in size. But I hope the above helps people. Is there anyway of getting the trial bundle up?

I have redacted all documents. I hope I have got everything before I stop my Adobe subscription. Please should you find any info that you feel should be taken down, let me know.

FYI everyone I was strongly advised to not use any POFA in my WS etc. This is primarily because I would be unable to lie under cross examination from either the claimant's solicitor or the Judge. If I lied it would be perjury. Even if I did attempt to mislead the court (again not advised) it would not take long for them to find out through further cross examination that I don't have any other names on my car insurance, and even if I did, I would then be wrongfully naming them as the driver. Basically it's a very messy argument. I was also advised that POFA is being misread by all parties.

On the whole, I was advised to focus on the core argument of an unfair contract. The DOZ set up is clearly completely unfair, and therefore the strongest and really only argument with any real strength in this case. There's no point going into anything else. It would be different in a more standard car park set up. In fact, I have to stress this is all only relevant to APNR DOZ set ups.

The judge dismissed the case solely on the basis that the defendant had no 'REAL' opportunity to consider the Ts&Cs before being put under contract. The judge refused to carry on with any further judgement on our submissions. This was disappointing, as we wanted to get them on the fact that the contract was unenforceable in common law. I think the judge cleverly avoided giving a more controversial judgement in a Small Claims Court.

The judge did say that the parking charge amount was fair, and would not be drawn into the recovery costs submission, as the case had already been dismissed on the first submission of unfair contract.

PS There was an article ran in a major newspaper last weekend... I won't confirm it was me in the article... But the case is very similar. 

 

WITNESS STATEMENT_Redacted.pdf Gatwick DOZ - Defendant's skeleton argument_Redacted.pdf DEFENDANT'S AUTHORITIES.pdf

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