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Student Loan Company -General Info


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My advice Halfangelhalftart would be to firstly to send them a letter stating that you dispute the alleged debt.

 

Next send a CCA request letter to them with the appropriate fee (£1 per loan). Do this next, you will find templates on this site. They have, by law, to supply you with cpoies of the signed agreements within strict time limits. If they fail to do so then the debt is unrecoverable until such time as they do provide these copies of the agreements, oh and they will have also committed a criminal act.

 

If they do reply to your CCA request with signed copies of the agreement then send a SAR letter (again you will find templates on this site). Once you have received these you will be able to reclaim any unlawful charges that they may have charged to your account - hopefully this may bring the true amount that you owe into a figure that you find more manageable.

 

Do not send the SAR request first - in my experience the SLC is treating these quite seriously and replying pretty promptly whereas they do not seem to be taking the CCA requests into account despite the penalties for non compliance actually being more severe!

 

For all other readers of this, please note that the CCA only applies to PRE-98 loans!

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