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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times. ×


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      Hi all, Many thanks for the advice! Unfortunately, the reply to the email was as expected…   Starbucks UK Customer Care <[email protected]> Hi xxxxxx, We are sorry to read you received a parking charge after using our Stansted Airport - A120 DT store. Unfortunately, the car park here is managed by MET parking. Both Starbucks and EuroGarages who own and operate this site are not able to help and have no authority to overturn any parking charges received. If you have followed the below terms then you would need to send all correspondence to [email protected], who will be able to assist you further. Several signs around the car park clarify the below terms and conditions: • Maximum stay 60 minutes, whilst the store is open. If the store is closed, pay to park applies. • The car park is for Starbucks customers only who make a purchase in our store, a charge will be issued if you left the site. • If you had made a purchase and required additional time, you must have inputted your registration number into the in store iPad which would have extended your stay up to 3 hours • To park in a disabled bay, you must have displayed a valid disabled badge. • If Starbucks was closed, you must have paid for parking as charges still apply, following signage located on site. • If you didn’t use the store, you must have paid for parking, following signage located on site Please ensure all further correspondence is directed to MET parking at the above email address, and accept our apologies that we cannot help you further on this matter.  Kind Regards,  Lora K  Customer Care Team Leader Starbucks Coffee Company, Building 4 Chiswick Park, London, W4 5YE
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      We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

Starting Out, Advice appreciated

james141

By james141
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james141

james141

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Hi All,

 

During my younger days at college, I got a barclaycard and a capital one card.

 

Both of the limits were £400, After reaching the credit limit on each, I paid the minimum payments for a while.

 

Then I was a bit naughty and stoped paying. The balances were about £600.

 

Eventually I agreed with them that I would pay about £40 to each of them if they stopped the charges (I wish I had this in writing!!!), which I did for 18months to 2 years. During this time, I didnt open my statements as I assumed it was ok.

 

They had been accepting my payments but still adding charges.

 

The upshot is, I have paid them about £800 each for debts of £400 and they are still caliming that I owe each of them £1600!!!!

 

There is no way on gods earth they will ever get another penny out of me.

 

This morning I ammended the stock letter and posted it off to them.

 

What do you think my chances are? any advice appreciated!

 

Thanks,

 

James

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james141

james141

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Hi All,

 

During my younger days at college, I got a barclaycard and a capital one card.

 

Both of the limits were £400, After reaching the credit limit on each, I paid the minimum payments for a while.

 

Then I was a bit naughty and stoped paying. The balances were about £600.

 

Eventually I agreed with them that I would pay about £40 to each of them if they stopped the charges (I wish I had this in writing!!!), which I did for 18months to 2 years. During this time, I didnt open my statements as I assumed it was ok.

 

They had been accepting my payments but still adding charges.

 

The upshot is, I have paid them about £800 each for debts of £400 and they are still caliming that I owe each of them £1600!!!!

 

There is no way on gods earth they will ever get another penny out of me.

 

This morning I ammended the stock letter and posted it off to them.

 

What do you think my chances are? any advice appreciated!

 

Thanks,

 

James

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gothicf0rm

gothicf0rm

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100%.

remember the stock letter is a bit wrong as it doesnt include the amount that they charged in interest on these charges. with credit cards such as barclay card this can add up amazingly. if youre paying 30% apr and the charge was made two years ago and was £30 then theyve charged £20.70 interest on this charge so you can claim that back too.

what you need is all your statements so you can calculate how much they owe you.

dealing with credit cards is easier though because you owe them money, they dont owe you money normally but rather your debt would be smaller. you can use contract law to dispute the size of the debt and basically bounce them into reducing it to the level it should be by refusing to pay. it would be up to them to get a judgement in court that you had to pay which would mean theyd have to prove the level of debt in court.

you cant claim 8% apr under the county courts act as you havent paid off the debt, you owe them the money and from what youve said youve paid less than your total negative balance.

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gothicf0rm

gothicf0rm

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100%.

remember the stock letter is a bit wrong as it doesnt include the amount that they charged in interest on these charges. with credit cards such as barclay card this can add up amazingly. if youre paying 30% apr and the charge was made two years ago and was £30 then theyve charged £20.70 interest on this charge so you can claim that back too.

what you need is all your statements so you can calculate how much they owe you.

dealing with credit cards is easier though because you owe them money, they dont owe you money normally but rather your debt would be smaller. you can use contract law to dispute the size of the debt and basically bounce them into reducing it to the level it should be by refusing to pay. it would be up to them to get a judgement in court that you had to pay which would mean theyd have to prove the level of debt in court.

you cant claim 8% apr under the county courts act as you havent paid off the debt, you owe them the money and from what youve said youve paid less than your total negative balance.

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BankFodder

BankFodder

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100%. remember the stock letter is a bit wrong as it doesnt include the amount that they charged in interest on these charges. with credit cards such as barclay card this can add up amazingly. if youre paying 30% apr and the charge was made two years ago and was £30 then theyve charged £20.70 interest on this charge so you can claim that back too. making it even more fun you can then claim 8% on top, basically the greedier they are the more you could claim.

 

The letters are now changed.

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BankFodder

BankFodder

Posted
Posted
100%. remember the stock letter is a bit wrong as it doesnt include the amount that they charged in interest on these charges. with credit cards such as barclay card this can add up amazingly. if youre paying 30% apr and the charge was made two years ago and was £30 then theyve charged £20.70 interest on this charge so you can claim that back too. making it even more fun you can then claim 8% on top, basically the greedier they are the more you could claim.

 

The letters are now changed.

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james141

james141

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I have requested all account transactions from both. But without that information I have just asked for all charges to be removed. This should result in a posative balance as I have paid them £800. but I will just be happy for them to stop the debt ,but a refund would also be very nice!!

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james141

james141

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I have requested all account transactions from both. But without that information I have just asked for all charges to be removed. This should result in a posative balance as I have paid them £800. but I will just be happy for them to stop the debt ,but a refund would also be very nice!!

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james141

james141

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Also forgot to add that, My current account is with Barclays and at the start of this month just after I got paid they froze my account and took £700 out of my account to pay some of my barclaycard bill because it was "their legal right" :(

 

This left me with £0 for the rest of the month, I have not been able to pay any bills or rent :(

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james141

james141

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Also forgot to add that, My current account is with Barclays and at the start of this month just after I got paid they froze my account and took £700 out of my account to pay some of my barclaycard bill because it was "their legal right" :(

 

This left me with £0 for the rest of the month, I have not been able to pay any bills or rent :(

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james141

james141

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claiming interest on their charges that they charged you.

eg - one claim was 1200 in charges and 600 in interest.

 

Excellent, my plan of action is to see what responce I get, I am guessing the first letter will be the standard F-off letter. By then I should have my statements so I can work out an exact figre to go back to them with once more before I file a claim :)

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james141

james141

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claiming interest on their charges that they charged you.

eg - one claim was 1200 in charges and 600 in interest.

 

Excellent, my plan of action is to see what responce I get, I am guessing the first letter will be the standard F-off letter. By then I should have my statements so I can work out an exact figre to go back to them with once more before I file a claim :)

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gothicf0rm

gothicf0rm

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but if you got a bank charge on your visa card 5 years ago and theyve been charging you 30% apr a year... they are allowed to charge interest on the legal amount of debt, they cannot legally charge interest on charges if the charges are unlawful.

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gothicf0rm

gothicf0rm

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but if you got a bank charge on your visa card 5 years ago and theyve been charging you 30% apr a year... they are allowed to charge interest on the legal amount of debt, they cannot legally charge interest on charges if the charges are unlawful.

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james141

james141

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Just reading the FAQ's

 

What is meant by this:

 

Q. I have been "defaulted" by my bank.

A. This can cause serious problems for a long time. you should try and avoid this if you can but this will normally have happened before you even begin to start recovering your costs.

 

I think both of these cards may have defaulted (due to their charges) and capital one have a CCJ against me :( is this a problem to me claiming?

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james141

james141

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Just reading the FAQ's

 

What is meant by this:

 

Q. I have been "defaulted" by my bank.

A. This can cause serious problems for a long time. you should try and avoid this if you can but this will normally have happened before you even begin to start recovering your costs.

 

I think both of these cards may have defaulted (due to their charges) and capital one have a CCJ against me :( is this a problem to me claiming?

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BankFodder

BankFodder

Posted
Posted
Just reading the FAQ's

 

What is meant by this:

 

Q. I have been "defaulted" by my bank.

A. This can cause serious problems for a long time. you should try and avoid this if you can but this will normally have happened before you even begin to start recovering your costs.

 

I think both of these cards may have defaulted (due to their charges) and capital one have a CCJ against me :( is this a problem to me claiming?

Read the info on both the Equifax and Experian sites which ar elinked in the library.

 

Also could you run this claim on a thread in the correct forum, plase.

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Thanks

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