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    • Absolutely for the agreement they are referring to.... puts them on notice that this is going to be a uphill fight.   Andy 
    • Particular's of claim for reference only 1. the claim is for the sum of £6163.61due by the defendant under an agreement regulated by the consumer credit act 1974 for hsbc uk bank plc. Account (16 digits) 2. The defendant failed to maintain contractual payments required by the agreement and a default notice was served under s 87(1)  of the consumer credit act 1974 which as not been compiled with. 3. The debt was legally assigned to the Claimant on 23/08/23, notice on which as been given to the defendant.  4. The claim includes statutory interest under S.69 of the county courts act 1984 at a rate of 8% per annum from the date of assignment to the date of issue of these proceedings in the sum of £117.53 the Claimant claims the sum of £6281.14. Suggested defence 1. The Defendant contends the particulars of the claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.3 (3) in relation to any particular allegation to which a specific response has not been made. 2. The claimant has not complied with paragraph 3 of the PAPDC (Pre action protocol) failed to serve a letter of claim pre claim pursuant to PAPDC changes of the 1st of October 2017. It is respectfully requested that the court take this into consideration pursuant 7.1 PAPDC. 3. Paragraph 1 is noted. I have in the past had financial dealings but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification. 4. Paragraph 2 is denied. I have not been served with a default notice pursuant to the consumer credit act 1974. 5. Paragraph 3 is denied. i am unaware of any legal assignment or notice of assignment. A copy of assignment was sent by Overdales solicitors when acknowledgement of receipt of CPR request was received, but this was not the original.   6. Paragraph 4 is denied. Neither the original creditor or the assignee have served notice pursuant to sec86c of the Credit Consumer Act 1974 Notice of Sums in Arrears and therefore prevented from charging interest on debt regulated by the CCA1974. 7. The defendant submitted a request for a copy of the alleged agreement pursuant to s78 CCA 1974. The claimant has acknowledged receipt of request but has failed to comply. The claimant has failed to provide any evidence of balance or Default Notice requested by CPR 31.14 8. It is therefore denied with regards to defendant owing any monies to the claimant. therefore the claimant is put to strict proof to:  a.  Show how the defendant has entered into an agreement with HSBC. b.  Show and evidence the nature of breach and service of a Default notice pursuant to section 87 (1) CCA 1974. c.  Show and quantify how the defendant has reached the amount claimed for. d.  Show how the claimant has the legal right, either under statute or equity  to issue a claim. 8.  As per civil procedure rule 16.5 (4) it is expected claimant prove the allegation that the money is owed. 9.  Until such time the claimant can comply to a section 78 request he is not entitled, while the default continues, to enforce the agreement 10. By reasons of the facts and matters set out above, it is denied that the claimant is entitled to the relief claimed or any relief.     .
    • OK, well rereading the court orders from March, in the cold light of day rather than when knackered late at night, it is quite clear that on 25 June there will only be a preliminary hearing about Laura representing her son.  Nothing more. It's lazy DCBL who haven't read things properly and have stupidly sent their Witness Statement early. Laura & I had already been working on a WS, and here it is.  It needs tweaking now after reading the rubbish that DCBL sent and after all of LFI's comments.  But the "meat" is there. Defendant's WS - version 1.pdf
    • Morning, I purchased a car from Big Motoring World on 10th December 2023 for £14899.00. On the 15th December I had a problem with the auto start stop function of the car in which the car would stop in the middle of the road with a stop start error message. I called the big assist and the car was booked in for February. The BMW was with them for a week and it came back with the auto stop start feature all fine and all error codes cleared on the report from big motoring world. within 5 days I had the same issue. Warning light coming on and the car stopping. I called big assist again and the car was again booked in for an other repair in May. Car was taken back in may, they had the car for a week and returned with the report saying no issue with the auto stop start feature and blamed my driving. Within 5 days of having the car back it broke down again. This time undrivable. I had the rac pick my car up and take to Stephen James BMW for a full diagnostic. The diagnostic came back with the car needing a new fuel system as magnetic swarf was found.  I have sent big motoring world a letter stating all the issues and that under the consumer rights act 2015 I have asked for a replacement vehicle. all reports from Stephen James BMW have been sent over to big motoring world. Big motoring world have come back and said they will respond to my complaint within 14 days for the date of my complaint letter. I am not feeling confident on the response from them, what are my next steps?   Thanks in advance. 
    • That is really good is that a mistake last off "driver doesn't have a licence" I assume that should be keeper? The Court requested me to send the Court and applicant proof of my sons disability from their GP this clearly shows he has Severe Mental Impairement, he is also illiterate.  I naively assumed once the applicant received this that they would drop the claim.  It offends me that Bank has asked the Judge to throw the case out at the preliminary hearing and to make us pay up.
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james vs Lloyds


james_lillystone
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firstly big thank you for all the information avaliable on this website (it has become a bit of an overload today mind!)

 

i am now currently at the stage of sending off my letter demanding settlement

 

i have used the templates to detail my charges (http://www.lillystone.co.uk/bank/letter2.htm)

 

and to create the demand letter (http://www.lillystone.co.uk/bank/letter1.htm)

 

i have sent the letter to lloyds head office via registered

is there anything else i need to do at this moment in time?

 

thanks in advance

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valid point about the personal details, *removed*

 

so far i have sent a letter asking them to detail charges levied against me in the last 6 years, after recieving those this is my second letter to them, i will await a reply before progressing to court proceedings

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  • 2 weeks later...

ok so almost 14 days since i sent the letter, i have had a generic letter back from lloyds stating that they will address my complaint within 2 weeks from a kerry parfitt (customer services recovery)

 

should i be waiting for them to reply to my letter properly or have i given them enough warnings to start court procedure? apologies if this seems a stupid question i would like to optimise my chances for success as much as poss! :)

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There are 2 instances of interest you can claim:

 

1.When you go overdrawn the bank will charge you interest, perfectly lawfully.

 

However, if part of your overdraft is made up of penalty fees, they are also charging you interest on these too and it is this interest which you are entitled to claim back, but it's tricky to separate out from the total interest figure.

 

Vampiress has a spreadsheet, (the advanced one), in the bank templates library, which attempts to calculate this

 

It's quite complex and unless your claim is large may not amount to that much, so for simplicity's sake, some people don't bother

 

This is the interest referred to in the preliminary and LBA letters.

 

2. Section 69 8% interest on your claim, but only when you submit a claim at court. Don't add this interest before moneyclaim

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right, the claim has been issued by the court now (can only be good i guess) but it says the bank has 14 days with which to reply, the issue is that would put it at the 28th Dec.. now do i count the Christmas period into the 14 days or would it just be safer to wait till jan 2nd before i continue?

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i have finally got a generic reply from Lloyds (http://www.lillystone.co.uk/bank/letter.gif),

it states that these are not penalty charges but are infact fee's of service, as a result they will not be refunding these 'service charges' back to me.

 

now is it worth me replying to this letter stating my intentions of pursuing this in the courts or do you think it is wiser not to?

 

am thinking a short letter saying that "i do not agree with the use of the term 'service charge' and unless they want this to go to the courts then to refund these charges asap" might be in order but being the nervous one i am unsure as to where to go with this..

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  • 3 weeks later...

stupid question, i notice the link to the n149 form in pdf format.. can i just fill that in on the computer and print it to submit to the court or do i need to use the proper document provided in the defence pack?

 

had a good read of the other thread, from my understanding i now need to do the following

 

a) fill in the AQ form including reason as to why this should be done as a fast claims track

b) attach draft order for directions to AQ

c) send both off with £100 for my claim (it being £2500ish)

d) wait for the judges decision then send off the 4 sections to my draft order to both the court and the defendent..

e) wait for court date and cross fingers?

 

anything missed? ty in advance

 

 

just a quick amendment, here is a copy of my text i have used for the "other information" section of the AQ

 

I have attached a draft order of directions which I hope you will consider when allocating this case, I believe this case will last no longer then an hour in your court as the claim is a matter of fact and not of law.

 

The issue is only whether the money levied by the Defendant in respect of its customer’s contractual breaches exceed their actual costs incurred. I am happy to pay their actual costs and I am surprised the Defendant did not counterclaim for these, because I would have paid them without argument.

 

again, have i missed anything and is this sufficient:)

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a) fill in the AQ form including reason as to why this should be done as a fast claims track

No just the opposite, your asking for small claims track, but with Standard Disclosure (normal only for fast and multi-track)

 

I am respectfully requesting that my claim be allocated to the small claims track. This issue is not a complicated one; it is an issue of fact and not of law. The issue is only whether the money levied by the Defendant in respect of its customer’s contractual breaches exceed their actual costs incurred. I am happy to pay their actual costs and I am surprised the Defendant did not counterclaim for these, because I would have paid them without argument.

 

However, the continuing problem is, (in common with the 100s of other cases currently being brought by other bank customers), that the banks refuse to reveal the details of their penalty-charging regime. As the banks have a fiduciary duty towards their customers, they have a duty to deal straightforwardly and in utmost good faith.

 

Accordingly, I would respectfully ask that the court in this case, not withstanding allocation to the small claims track, order standard disclosure. I understand that it is in the courts discretion to do so. This would bring a rapid end, not only to this litigation, but would also likely bring an end to much of the litigation in progress against other high-street banks.

 

 

 

b) attach draft order for directions to AQ

c) send both off with £100 for my claim (it being £2500ish)

d) wait for the judges decision then send off the 4 sections to my draft order to both the court and the defendent..

e) wait for court date and cross fingers?

 

Spot on

 

i notice the link to the n149 form in pdf format.. can i just fill that in on the computer and print it to submit to the court
Yes, but don't send it until you get the defence and Aq from the court.
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thank you for your advice, one more thing i forgot to mention was the payment part, what is the best practice for this? post a cheque in with the form or visit the court and pay over the counter?

 

i am not sure why i put a) down, been a long day but i didnt do that, only bit i put in on the AQ was the "matter of fact and not law" section of my previous post.

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