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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Smart ANPR PCN - Havens Bank Retail Park, Exeter


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1 Date of the infringement - 09-02-2020

 

2 Date on the NTK [this must have been received within 14 days from the 'offence' date]

[scan up BOTHSIDES as ONE PDF- follow the upload guide] - 28-02-2020

 

3 Date received - 02-03-2020

 

4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?] - N

 

5 Is there any photographic evidence of the event? - Y

 

6 Have you appealed? [Y/N?] post up your appeal] - N

Have you had a response? [Y/N?] post it up - N/A

 

7 Who is the parking company? - Smart Parking

 

8. Where exactly [carpark name and town] - Havens Bank Retail Park, Exeter

 

Hi, newcomer here, just wondering what my options are with this?

1. Dispute (I have original parking ticket receipt)

2. Ignore 

3. Pay

 

Before I do anything, just wanted some advice from you good people...

 

Thanks,

 

Nelly

PCN_redacted.pdf

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  • dx100uk changed the title to Smart ANPR PCN - Havens Bank Retail Park, Exeter

Hello and welcome to CAG.

 

Thank you for the information we need. It looks to me as if they may be out of time with the NtK, but please wait until the experts turn up.

 

As you say, don't do anything until the guys have advised. :)

 

HB

Illegitimi non carborundum

 

 

 

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yep

as usual for 'not so smart parking'

their NTK for an ANPR capture is now out of time (they had 14 days)

 

a very well known carpark here

read these

https://cse.google.com/cse?cx=partner-pub-8889411648654839:3134625398&q=Smart ANPR PCN - Havens Bank Retail Park%2C Exeter&oq=Smart ANPR PCN - Havens Bank Retail Park%2C Exeter&gs_l=partner-generic.12...95331.95331.0.96768.1.1.0.0.0.0.179.179.0j1.1.0.gsnos%2Cn%3D13...0.0...2.34.partner-generic..1.0.0.JEXT4UVQhHg

 

as for 1,2,3...

 

no for all.

 

await if/when a  letter of claim arrives

and ask any further questions after you read all the above previous threads.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Thanks for the quick responses. Some very interesting reading there, and they seem to have a bit of a reputation and bad reviews a=on Google.

 

I have a couple of queries:

 

1. Would refusing to pay show up on my credit records?

2. The car is not registered at my address (company car). How did they get my address and does this make any difference with 14 day period?

3. Assume that I ignore all threatening letters until 'letter of claim' arrives? Also, would they be likely to pursue via the registered keeper (company car provider)

 

Regards,

 

Nelly

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1. nope unless they get a backdoor CCJ.

2. yes it does, are you aware or have ask your company if they did fwd your details, to me the time cycle is very very quick for thatto have happened?

3. answer 2 first please if you can.

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi dx100uk,

 

My company car providers have passed my contact  information to Smart Parking.

Does this then affect the 14 day period?

 

I'm now considering just paying the notice:

1. I don't want my company to be involved with any dispute

2. Any appeal will probably fail

3. For £54 advance payment I'll stop all the future hassle

Thanks for the advice and keep up the good work...

Nelly

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Quickly, once your company pass on your details they are out of the loop, so no need to worry about 1.  This is stated even on the fleecers' own paperwork. 

We could do with some help from you.

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1. they now wont be further so don't worry.

2.as it does always anyway.

3, no you don't need to pay it.

 

its a speculative invoice not a fine 

for supposedly breaking some imaginary contract when entering the private property.

 

go read those threads I pointed you to.

 

dx

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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