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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Drunk Wife opened Ladbrookes online betting account and used my Natwest Card to spend £13k!!


Mart1980
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I've just tried to open and account with them just to see what's required. this was sent to my email inbox...…………...

As a regulated and licenced business, we have an obligation to confirm the identity of our customers in order to follow the most recent requirements from the UK Gambling Commission.  

Please be aware you will not be able to deposit or play until you are fully verified. In order to do this, we still need to verify your identity. 

Please send us a picture of your Driving Licence.

Verify now using ONE of the following methods:
 
a) Uploading your document to http://promotion.ladbrokes.com/verify/
b) Email your document to [email protected]

If you don't have a Driving Licence, please send a picture of one of the following ID documents:
 
• Your valid passport (photo page only)
• Your valid ID card (front and back)

If you need any further assistance, our verification team is always happy to help! Simply send an Email to [email protected]

We appreciate your understanding and cooperation on this.

Kind Regards,

Ladbrokes Operations Team
 


Ladbrokes Operations Team

 

This is a customer service message sent to Ladbrokes.com account holders. If you have chosen not to receive marketing emails from Ladbrokes.com receipt of this email does not alter that decision.

 

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I don't want to sound rude or condescending but can I ask a few questions, the establishments or the police might ask similar questions.

 

Was your wife angry with you that night?

 

Could of it been done deliberately to get back at you?

 

What's the reason your wife can't get access to her emails anymore?

 

could she had used your ID instead of her own to register a account?

 

if it was a [problem] website then you should be able to get your money back from the bank.

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