
Mart1980
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The reasons and justification seem ludicrous from a company that size. They keep pushing for me too get me to report it as fraud to the police and the bank basically ignoring all the facts. I must stress the account was never set up in her maiden name it was the same name as the email set up which is her married name. They asked me to send her photo id and the marriage cert to prove it and then when I did they are now saying that it was set up with her maiden name.They never had any id from her at all until that point. I am astonished that they have said the p
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Hi all here is the latest final response from ladbrokes on this matter. After weeks of me emailing I then added the complaint to resolver and once I done this they all of a sudden said they can not communicate too my email address and it must be my wife with her email address.Even though I had 23 emails before this from my email. I have attached the long email reply my points are on there and then there reply to it. I need to stress my wife never once used her maiden name on the account and even the email she set up the account with was her married name but
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It's a very simple answer It,s a tradition me and a few of my long term mates go the pub to watch the football all day on boxing day and on new years day and our number one rule is we don't take our phones.! We don't see each other as we used to with us all leading different lives and having families but that is the one thing we have all promised too do until the day we die.! So it was quite normal for me not to have my phone and no need to worry about it because xmas and new year is the inky time of the year that I get a complete break from work zero emails zero p
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Absolutely none of that happened she opened an account by simply entering her married name (all ID is in her maiden name) Address,date of birth and email and phone number then added my bank card details and away she went. No checks at all were made and the name didnt match the bank card (we do not have a joint bank) They said they done electronic checks and it matched that is also impossible because she is not on the electrol roll and her bank and driver's licence is also in her maiden name. Yet they are acting like it never happened It h