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    • @Man in the middle I've been searching the forum and you seem very knowledgeable. Would you mind giving a look at my query please? Thanks in advance!!
    • Thanks for this! I'm still not clear if I'm facing more than 6 points on my license though. Can you explain any further please? When I accept the 2nd speeding ticket, will they just charge me £100 and 3 points, or will they be more severe concenquences since that offense took place the following day of the 1st offense? Similarly, when I accept the 3rd offense, will they look at my record or just charge me with the £100 fine and 3 points?
    • Yes of course. That's why it says cc:: BIg Motoring World at the bottom. Don't imagine that this solves the issue. It doesn't. He not have to force the finance company and big motoring world to accept the rejection to give your money back. I suggest that you get the letter off tomorrow. And let us know what you hear but on Friday you should then send a threat to the finance company.   Have a look what I have said here about your options and read the whole thread as well.  
    • Been perusing the actual figures on the polls above wondering where the '16% claimed for deform comes from? I understand that there are 'weighted' end results based on secret calculations ...   Probably going to repeat this later, but remember that the ukip/brexit/reform/deform party has ALWAYS had poll speculation FAR better than their actual  performance at elections - by large margins. SO: The labor and Tory votes come largely from simply the people who say they will vote for them - sorted Lab 43% Tory 20%, with maybe another small 1-2% coming from the weightings of the 'not sures' Greens largely get what is declared from 'other' , although with another declared green bit from the 'pressed' question   So as the share of the voting displayed in 'other' granted to reform/deform is around 11%, where does the '16% too often being reported come from? Seems that reform has been granted as beneficiary of effectively ALL the don't knows and wont says, who when pressed didn't actually declare for someone else ... effectively adding 40%+ to their reported polling % - rather strange given their consistent under-performance compared to polling - or perhaps that is the cause of the higher rating eh?   Now I admit the possibility (probability?) of wingers being ashamed of declaring their support for the yuckey lemon end of the spectrum ... but surely  that should affect the 'Torys as well? Maybe the statisticians have simply weighted in that deform wingers are simply more likely to lie?   But - without 'weightings' and assumptions that faragits will get everything that isnt declared as a definite and unequivocal 'not that Piers Morgan' - reform is on around 11% it seems.   Add to that the history of polling a lot less than the hype - and the simple fact that faragit wingers seem to be spread across the country (presumably skulking in their moms spare room despite being 45+) and greens and lib dems seem to be community minded - I think two seats will be an epic result for farage. Hardly the opposition - far more raving wingnut party.   and importantly - Has farage got a home in clacton yet?
    • "as I have no tools available to merge documents, unless you can suggest any free ones that will perform offline merges without watermarking" (which you don't) ... but ok please upload the documents and we'll go from there
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

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On 25/02/2019 at 15:43, Reedy17 said:

I am in the very same shoes... an idiot falling for BS--- exactly the mirror of the situation my fees are 39.60 as well signing up very beginning of December and I tried to cancel within a few days as well

the terms are a joke there is for example a reference for a point 5.3 when there is no 5.3

I was rushed as well and feel completely conned. I still can't believe I fell for it as generally I am not this type of person like at all.

And by the way, have you received any money yet? Have you sent a letter before action yet? Are you planning to do so?

Maybe would like to let others know so they can also feel that they are not the only ones.

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Good. It would be nice if you would start your own thread with "Future Comms" in the title and tell your story there. Putting Future comms in the title will help to attract the Google bots which will help to put Future comms is a bit higher in the Google rankings rent people start searching the Internet looking for help. There will be many people who haven't found TrustPilot and who have found us, who will feel very much on their own.

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On 17/03/2019 at 15:15, Reedy17 said:

I am not sitting in the shadows at all... people are connecting through the TrustPilot reviews and encourage others to contact them and I am actively posting there I get reported by FC all the time for the truth

 

And there's another reason why you should post here. We won't report you to anyone for reporting the truth here. None of the stories over 13 years of consumer activity on this forum are invented or contrived.

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And we haven't heard from the thread starter here so I expect that that means that no money has been received. I expect that that means that a letter of claim will be sent off first thing tomorrow.

The ball starts rolling.

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I don't think I would bother to send it registered. I don't know if that's what I advised before – but simply send it first class. Send an email as well if you want

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First class with (free) proof of posting.

it means a trip to the Post Office, but means they can’t claim you never sent it, and that is all a court requires, if it came to court.

 

signed for proves they received it, IF they sign for it. If it doesn’t get there or they won’t sign for it, you are no better off.

 

so it depends what you want most:

what a court would require (not signed for, but proof of posting) against reassurance they've received it, but the downside of having to send it again if you don’t have that proof. 

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  • 2 weeks later...

Is Monday, close of business, the Big Day?

 

 

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8% is the standard statutory rate of interest. As it happens the judges have the discretion to order less – but they never do. In the current economic climate 8% is very good. Try getting that from your bank in respect of your savings. Unfortunately it is only simple interest but still it is very good. In the past it has been 8% when the prevailing interest rate has been much higher than it has been now and in that case it's not such good value.

You must claim the interest. If you can't calculate it then simply claim interest pursuant to section 69 of the County Courts act 1984. However, better to do the calculation.

 

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Presumably your contract is with the limited liability company and in that case you should make sure that the address for the claim as to their registered office

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Ah, now that is something I came across reading another thread. The address I have is Unit 4 The Mill Office, Royal Clarence Marina, Gosport, Hants, PO12 1AX. This is the address always used by them in communications to me (including the 'Welcome Pack'). I became suspicious when I checked it through the post office checker and it came up not found.

Can I change the address now I've submitted it??

This company becomes more devious by the day!

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Do you mean that you have issued the claim already?  

I thought that it was close of business tomorrow

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Yes but when does the letter of claim expire? If the letter of claim expires tomorrow then that would mean at close of business tomorrow. That means if you receive the payment tomorrow morning you will have wasted your claim fee.

Secondly, in respect to the address for service it would always be prudent to use the registered address. However I have searched the address you have given and it is fairly clear that there is their normal place of business. However I would suggest that you protect yourself by taking screenshots of references to them including that address. Then if they happen to say that they hadn't received your claim for any reason, you will have good evidence to show that the claim was issued to an address where they must have become aware of the claim against them.

Screenshots will include anything with their address including Facebook, their own website, Google – et cetera.

However, if your letter of claim expires tomorrow 1 April then that would mean close of business so you better start hoping that you don't receive the money in tomorrow's post. Personally it sounds to me as if you've jumped the gun

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The address I used is the one they have on the website. Slightly different in that they use Weevil Lane instead of Royal Clarence Marina. Probably why the post office didn't recognise it?

I am claiming a total of £205.88, includes the early termination fee that they promised in 'March' - still 3 months late. The rest is 2 months cashback unpaid that I have already paid to O2.

Can't remember why it shouldn't be 1st April anyway? FC told me they now pay cashbacks on 1st of month, rather than 18th (the date they changed from earlier). On my last 'promise' email they said it would be paid on 18th. Either way, they don't pay.

Let's see what happens tomorrow, then.

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We discussed earlier in this thread. It had to be first of April because the 31st fell on a Sunday and the convention is with payments that they are made on the due day or the first available business day when the due date falls on a holiday or a weekend. Tomorrow is Monday and it is the first of the month so you would be obliged to wait until the first of the month – close of business – to be able to say that they had not complied with your letter of claim.

I'm afraid that I don't know if they issue immediately but I would have expected that if the claim was filed over the weekend and dated first of April and it would be issued on 1 April

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<This letter should be considered as a recurring letter of claim with a continuing expiry date of the first day of the month if any sums outstanding are not paid by the end of the previous month.>

 

This is what I wrote on the letter of claim.

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OK, I remember now but it's too late. Next time I'll get it right. And there WILL be a next time.

I shall be most surprised if they pay in full, if at all, tomorrow. 

I must add, I thought it would give me a date to submit the claim after paying the fee. But it got automatically submitted as I paid.

Might I get penalised for it being 1 day early? Or just lose the fee?

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No- you would just lose the fee.  

Anyway, at least it would fire a shot across their bows which is part of the objective

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