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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hoping for some advice.....

 

Had my car clamped this morning for an unpaid parking ticket.

 

The car itself is on finance, so when I told the bailiff this he said he was immobilising the car instead.

He's acknowledging that they can't remove or sell the car, but says immobilising it is fine. His paperwork states he has taken control of it, though he says that telling me he's changed that to just immobilising it is enough.

 

Surely he shouldn't have immobilised it in the first place, it's not my property, though it is the car mentioned in the paperwork for the PCN.

 

He's adamant I have to pay the clamping fees to get my car released - is he correct?

 

I'm of the opinion he should never have taken control of it in the first place, as it's on finance. He hadn't checked before he clamped it, he's admitted that - though he says he's still entitled to clamp it.

 

Any ideas?

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What sort of Finqance,? HP PCP, Lease

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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The fine element is £188 - he's charged an additional £75, and £235 enforcement fee.

 

He's saying he would have charged that whatever had happened, ie just for visiting.

 

If he hadn't clamped my car, would he be able to do that, ie are the fees for the visit, or clamping? That's what I'm also interested in.

 

Cheers

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his fees are ok

the fact he's immobilised it is ok too [no fees]

 

bailiff advice has a info thread here on this .

 

when did you get the notice of enforcement?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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The fine element is £188 - he's charged an additional £75, and £235 enforcement fee.

 

He's saying he would have charged that whatever had happened, ie just for visiting.

 

If he hadn't clamped my car, would he be able to do that, ie are the fees for the visit, or clamping? That's what I'm also interested in.

 

Cheers

 

The fees are absolutely correct I'm afraid and would have been the same whether the car had been clamped or not. Any reason why you did not pay at the 'Compliance' stage when the bailiff fees were just £75?

 

http://www.legislation.gov.uk/uksi/2014/1/schedule/made?view=plain

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No one going to comment about the car being on finance and what the EA will do if you refuse to pay? Just playing devils advocate.....

 

Seems uncertain, I believe there was a judgement supporting the bailiffs position to clamp/seize a car under hire purchase, something to do with "beneficial interest", I've also read a judgment (don't have it to hand) that supports such vehicles cannot be seized, I'm not aware of any case law though.

 

A lot of HP agreements include a clause that states you default/breach the agreement if the vehicle is seized by police, DVLA, or if they become controlled goods by an enforcement agent, so there could be ramifications under the HP agreement if a vehicle is seized and the finance company become aware.

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Thanks for all the helpful input folks.

 

My main concern is that the EA can't return and clamp a different car, as I have another registered to my name - hence why I wasn't too worried about one being clamped, from a transport point of view at least.

 

It's not worth over £1350, so I should be ok? I can't pay the full amount for 3 weeks.

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No one going to comment about the car being on finance and what the EA will do if you refuse to pay? Just playing devils advocate.....

 

Yes.

 

The facts are, that HP cars can be seized. The bailiffs decision is generally down to the creditor and if he will cooperate in any sale.

They in turn will make there decision based on policy, or just the amount of equity left on the agreement.

Most just leave it, but by no means all.

Sorry no yes or no answer.

DO NOT PAY UPFRONT FEES TO COLD CALLERS PROMISING TO WRITE OFF YOUR DEBTS

DO NOT PAY UPFRONT FEES FOR COSTLY TELEPHONE CONSULTATIONS WITH SO CALLED "EXPERTS" THEY INVARIABLY ARE NOTHING OF THE SORT

BEWARE OF QUICK FIX DEBT SOLUTIONS, IF IT LOOKS LIKE IT IS TO GOOD TO BE TRUE IT INVARIABLY IS

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The BailiffCo's were emboldened by a CC decision that a Judge ruled that there could be a Beneficial Interest in a vehicle similar to equity in a property, so many chanced their arm with cars on HP especially those where the Finance Co needed a court order to repossess. This thread from 2015 explores this concept https://www.consumeractiongroup.co.uk/forum/showthread.php?451273-Vehicles-on-HP-can-be-sold-by-a-bailiff-Evidence-must-be-provided-that-there-is-no-beneficial-interest

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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A Circuit Court decision (which this case was), whilst persuasive, is not legally binding. Another point is that a vehicle subject to finance can still be 'taken into control'. There is no doubt about this at all.

 

Lastly, another point that seems to be overlooked is that if the vehicle were removed, it would be for the 'third party' (in other words, the finance company) to issue a Part 85 Claim. It should not be for the hirer to issue proceedings.

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