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    • I would suggest that you stop trying to rely on legal theory – as you understand it. Firstly, because we are dealing with practical/pragmatic situations and at a low value level where these arguments tend not to work. Secondly, because you clearly have misunderstood the assessment of quantum where there are breaches of obligations. The formula that you have cited above is the method of loss calculation in torts. In contract it is entirely different. The law of obligations generally attempts to remedy the breach. This means that in tort, damages seek to put you into the position you would have been in had the breach not occurred. In other words it returns you to your starting position – point zero. Contract damages attend put you into the position that you would have been had the breach not occurred but this is not your starting position, contract damages assume that the agreement in dispute had actually been carried out. This puts you into your final position. You sold an item for £XXX. Your expectation was that you your item would be correctly delivered and that you would be the beneficiary of £XXX. Your expectation loss is the amount that you sold the item for and that is all you are entitled to recover. If you want, you can try to sue for the larger sum – and we will help you. But if they ask for evidence of the value of the item as it was sold then I can almost guarantee that either you will be obliged to settle for the lesser sum – or else a judge will give you judgement but for the lesser sum. This will put you to the position that you would have been had there been no breach of contract. I understand from you now that when you dispatch the item you declared the retail cost to you and not your expected benefit of £XXX. To claim for the retail value in the circumstances would offend the rules relating to betterment. If you want to do it then we will help you – but don't be surprised if you take a tumble.  
    • I was caught speeding 3 times in the same week, on the same road. All times were 8-12mph higher than the limit. I was offered the course for the first offense and I now need to accept the other 2 offenses. I just want to be ready for what might come. Will I get the £100 fine and 3 points for each of them or do I face something more severe?  These are my only offenses in 8 years of driving.
    • I'll get my letter drafted this evening. Its an item I sold, which I'm also concerned about, as whilst I don't have my original purchase receipt (the best I have is my credit card statement showing a purchase from Car Audio Centre), I do unfortunately have the eBay listing where I sold it for much less. But as I said before this is now a question of compensation: true compensation would seek to put me back into the position I was in before the loss ie: that title would remain with me until my buyer has accepted this, and so compensation should be that which would be needed to replace the lost item. But in the world of instant electronic payment, it could be argued that as I had already been paid, the title to the goods had already transferred, and I was required to refund the buyer after the loss. And so, despite my declared value being the retail price - that which is needed to return me to my pre-sales position, the compensatory value should be the value I sold it for, which being a second-hand item from a private seller is lower. I still believe that I should be claiming for the item's full value, rather than how much I sold it for, as this is the same for insurance: we don't insure the value we paid, but rather the value of the item to put us back into the position we would be in if we ever needed to claim. Its for the loss adjuster to argue the toss
    • amusing that 'bad economic judgement on behalf of prior party ISN'T a major reason to wingers to move to deform yet immigration is, where record levels of such has been driven by the right wings terrible brexit and the later incompetent dog whistle 'proposals largely driven to whistle to the right wingnuts Just seems to confirm the are clueless numpties 'wetting their own shoes   Has farage bought a property in Clacton yet?   yet concern for the NHS is listed as a major issue even by those saying they are moving to deform  
    • Also, have you told us how much you paid for this vehicle? Are there any other expenses you have incurred – insurance, inspections et cetera? How far away from the dealership do you live?
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Work investigation


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Hi can anyone help me please.

I have been on a work suspension for nearly a year now with pay.

 

My question is would I be able to go for constructive dismissal as I have applied for few other jobs..

I have just had my investagtion meeting 11months later and have to wait again now on a decision if it goes to disciplinary action.

I don't feel I could even go back to this job now anyway after waiting this length of time.

 

Many thanks for listening

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Can you provide a brief history of what has happened and what you are alleged to have done ?

 

Are you member of a union ? If so, get advice from your Union.

We could do with some help from you.

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hello,

 

 

have you put in a greivance about the length of time? how long does your policy suggest it should take?

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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Hi can anyone help me please. I have been on a work suspension for nearly a year now with pay. My question is would I be able to go for constructive dismissal as I have applied for few other jobs..I have just had my investagtion meeting 11months later and have to wait again now on a decision if it goes to disciplinary action. I don't feel I could even go back to this job now anyway after waiting this length of time.

Many thanks for listening

 

Constructive dismissal is very difficult to win I wouldn't advise anyone to go down that route If you have to then get a lawyer You definitely can't do it on your own

 

However, I don't see why you wish to leave

 

The company has taken too long in investigating the case They have weakened their position If I were you, I would take on some short courses and do other things that I fancy till they call me back

 

However, you need to maintain contact with your company A judge could look at it that you were profiting from the company's failure to deal with the issue speedily Just maintain contact so as to counter that

 

Get in touch with your union as someone suggested

Edited by honeybee13
Paras
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Hi sorry only noticing replies as not really sure how to use site..

A fraud allegation was made against me by a co worker which I am completely innocent of but as it's a large company had to be taken seriously naturally..

 

I am not in a union and just received my investagtion meeting 2 w3 weeks ago and have just received the notes from meeting for me to sign as a correct record of meeting.

 

I attended meeting on my own..

they are away now to talk to witnesses I mentioned..

the accusation report had been drawn up on January and they only called me to give my story 3 weeks ago.

 

9 months later..

I have been sending them emails constantly in the last year and been given the run around.

 

Thanks for all your help as this has totally shattered me in past year.

It's hard to focus on anything else with this hanging over my head..

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I also have a second job within the company cleaning but as I am not allowed to talk to anyone in the first job that suspended from it would have been to difficult to go to my second job so doctor put me off with stress from this job.

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Didn't you gather any evidence yourself to prove your innocence?

 

Remember that a disciplinary hearing is not a court of law, so they could dismiss you even if they have 1% evidence against you.

 

I won't advice to do the following, but this is what happened a few years ago to a colleague working at the counter.

He was accused of stealing and suspended.

 

When he received the allegations in writing he reported himself to the police for theft.

It took a bit of convincing to get a reference number followed by a statement taken a few days later.

 

The police got in touch with the company and invited them to the police station.

They never attended and re-instated the colleague.

 

He got a long winded written apology and the manager who accused him said he shouldn't have gone to the police.

The manager was moved to another store, my colleague worked at the counter until he retired.

HR erased these allegations from his file upon request.

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Report was sent to police by my place of work but police wouldn't take anything to do with it and now it's just a work investigation..

 

I have given my answers to explain how I have not did anything wrong .

I just feel it would be hard to go back to this job now as I've lost respect for them and wondering what my next move should be to get it sorted.

 

Work policy states a brief period of precautionary suspension may be imposed..

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As you don't want to go back, best thing to do is to go silent and continue cashing in your salary.

At one point they'll realise you're getting paid to stay home and they'll sort this out.

Then, whether they dismiss you or you leave, they've got to give you all your holidays that you continue accruing while suspended.

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Get what you're saying king12345 but I would definately be taking them for unfair dismissal if gets to disciplinary as I have working here for 16 years with an unblemished record.

 

I have been offered another job with another company and won't be able to accept this offer if situation not sorted in next month so was trying to find best way to get it resolved

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1. why don't you just resign and take the new job?

 

2. to have a chance in hell of UD you need to have exhausted internal processes and you don't seem to have put in a grievance, in writing?

 

Sending emails for updates is not sending in a formal grievance.

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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Get what your saying king12345 but I would definately be taking them for unfair dismissal if gets to disciplinary as I have worked here for 16 years with an unblemished record. I have been offered another job with another company and won't be able to accept this offer if situation not sorted in next month so was trying to find best way to get it resolved

 

Don't you like free money?

If you are bored at home, ask the new company to take you on as a volunteer with token payments which won't go through the normal process, so in other words officially you would still be employed by the previous company.

 

Maybe you don't want to let them know what's going on, but I wouldn't leave a job that is paying me without working.

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Don't want to just walk away and let them away with treating me in this way when I've been there 16 years. Guess I'm just going to let them them go through there procedures and do a compromise agreement with them if it's pursued to disciplinary stage.

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You're already punishing them by taking your salary in exchange for nothing.

Let them carry on for as long as they want.

Then there are a million loopholes to delay the hearing and potential dismissal.

Overall you could be looking at a very long time on full pay for staying at home.

That's what I call milking.

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Yes get what your saying but would seriously just like it resolved one way or another as with it hanging over my head as I said it's hard not to think about and longer it goes on folk start to presume your guilty which I don't like.

 

.I'm just hoping there delay is to prove my innocence and not to try and build a case on me..

 

..reckon it would be very hard for them to let me return after this length of time

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Don't want to just walk away and let them away with treating me in this way when I've been there 16 years. Guess I'm just going to let them them go through there procedures and do a compromise agreement with them if it's pursued to disciplinary stage.

 

There is no reason I can see for the company to offer you a settlement agreement, and it sounds like you'll be missing out on an opportunity.

 

Why can't you resign again? I don't think you said.

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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I could resign but why should I if i would win a unfair dismissal claim as they have not followed correct procedures by taking so long to deal with the investagation..i would be walking away from 16 years redundancy if walked away.

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Currently you will not win an UD case because you have not exhausted internal procedures ie raised a grevance. I am not sure why you cannot accept that.

 

They could still dismiss for fraud - they only need a reasonable belief, not absolute proof - much lower bar than the police.

 

"fair" and "legal" are in no way the same thing.

 

Why should you walk away?

 

To stop yourself becoming even more bitter.

This is not a redundancy situation.

The job still exists.

 

By the way has the doctor also signed you off sick from your second job for almost a year?

I'd be close to dismissal for capability by now.

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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I also have a second job within the company cleaning but as I am not allowed to talk to anyone in the first job that suspended from it would have been to difficult to go to my second job so doctor put me off with stress from this job.

 

 

 

 

"Not being able to talk to people" is not an illness. Is that really why the GP signed you off? How is your stress being treated? Is that job managing you under a capabilty procedure and/or paying sick pay?

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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Yes doctor has me out for stress on second job and also company doctor confirmed this and said I wouldn't be back until they sorted out the issue with 1st job that suspended from. Get company sick pay for second job. When I say I can't speak to anyone I mean that I have been told I am not allowed to communicate with the other workers while on suspension and investagtion taking place. Suspension is meant to be for brief a time as policy and meant to be reviewed regularly and keep me informed of progress which they have failed to do reason I believe I have a case for constructive dismissal but I know going down that route dosent clear me of the allegation

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cross post see links I have posted above. However as you are not minded to listen, I will withdraw at this point.

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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