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    • Thanks DX.  I've ploughed through the pages and dug out what I feel are the relevant ones. Obviously, some of these are duplicates of what I've put up before.  Anyway, I would be hugely grateful if someone can look over and advise. Reading though other posts and on other cases that I've had help with from here, I don't think they have much of a case - given the weakness of much of their "evidence" - but obviously I would be grateful for some expert advice from the helpful souls on here.    Thank you.    B   Witness Oct19_redacted.pdf
    • You came here for advice, soem advice has been given adn you question the validity and source of that advice. We are all lay peopele, ie not giving professional advice but it is based on experience of the world and in some cases working in the field that advice is given on. Now you dont have to take our advice, we wont get the huff if you prefer to look elsewhere or do something else. when I asked what you think they would do with your NI number it is to prod you to think for yourself and question why they would ask for this when there is nothing legal they can do with the information so wouild you be wnating to give it to them knowing that they would want it to break the law if they processed it. Now you can take that up with the company at the top but TBH unless you want to spend money on a lawyer they will not answer the question or fob you off with some ridiculous answer anyway.   so for the moment read a lot about  RLP and similar situations to yours ans make particular note of what happened to the peopel in the end. You will find no threads theat ended by saying " thanks to you I gor sued by RLP and owe them a fortune". It isnt going to happen and the reasons why are explained in many threads. They rely on your feeling of guilt to get anywhere
    • you need to respond to their letter saying that you belive that you ahve been paid correctly ( or underpaid if you are due a small amount of accrued holiday pay etc) and demand that they show a full account of what you received, when and why and how they arrived at this figure. You then reconcile that with your P45 and use the figures to bat off any furhter demands if they still akke one. Come back if they dotn drop the matter and give us the full breakdown on hours worked, hourly rate, gross pay, tax paid  etc
    • @dx100ukI never got a response to my SAR from Octopus.   But I have just received a 'letter before court action' from one of their legal representatives, who have been "instructed to consider legal action against [me] if full payment, a settlement or your proposals to make suitable repayments arrangements are not received in the next 30 days."   I'm reading the threads now. Any advice on how to proceed? 
    • I would say let them do their worst, it will surely backfire on them. Now with restrictive contracts that stop you working fro competitors- these are notoriously vague so often not worth the paper they are written on. also they have to be fair so for example if there are only 2 companies in the UK that make a certain product your employer cant say you arent allowed to work for the other one. If you were for example trained as a hairdersser and you were going to open a salon in the next street to your ex employer then the restriction would apply if worded correctly. Dont panic about this, your new employer will be au fait with the situation and time spent worrying about a nastly letter will in their eyes take you eye off the ball so concentrate on the new job.
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ppeetteerr1

Virgin media unreturned equipment

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VM are trying to charge me £40 for an unreturned router.

I moved house and they sent me the packaging to return it two weeks after I moved out.

 

The router is probably still in my old place.

They are insisting that I go back, find it and send it to them or I will be charged the £40.

 

I'm reading stories on this forum of people being chased by debt collectors and credit scores being affected.

I'm scared of this.

Should I just pay the £40?

Edited by dx100uk
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Dca's are not bailiffs

 

How long before you moved did you inform them you were moving?


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29 days.

Because I didn't give them 30 days notice,

they charged me a very small, prorated amount to account for the extra day.

 

They told me over a live chat that they will be sending me a bag to my old address 10-14 days from the date of my notice (I have a record of this).

If they had done that, I would have been able to return the router before I moved out.

They instead sent it to me weeks after I moved out.

Edited by dx100uk
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Do you no longer have access to your old address ?

 

Is it possible the new owner may still have it ?

 

Simply solution it to try and get it and return it if possible.

 

If they sent you the bag to your new address then obviously they had acted too late .

 

 

Andy


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I don't have access to the old property.

They knew my moving out date and promised to send me the packaging to return the router 2 weeks before I moved out

- they instead sent it to me 3 weeks after I moved out. (This was all on live chat.)

 

They are saying that in spite of this, the T&C of my contract state that I am responsible for the equipment until it's returned and that I should've carried it to my new property.

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send them the line chat

and you also want proof of where it says to remove equipment from where its registered too.

don't think you are allowed to do that without their written permission?

 

pers i'd ignore them.

but see what happens


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

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Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

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Mmmmm.....

 

5. If you cancel under the cooling off period you must return any equipment with which you have been provided promptly, using the returns method provided with the equipment or otherwise notified by us to you. You will be responsible for the costs of returning the equipment to us and we may charge you our direct return costs (including by offsetting this against any money we owe you).

 

17. If you fail to return or make available for removal any item of the equipment which we have provided to you, you may have to pay extra charges for such equipment, including the replacement cost and reasonable recovery costs as set out in the price guides. In addition to our other rights, we reserve the right to bring proceedings against you for the return of our equipment.

 

I cant find anything with regards to removing the equipment to your new address in the event that have failed to arrange collection on time...whether it would be legally allowed.... and therefore can only assume that they acted late in collection....and making you the scapegoat for their inefficiency.

 

I suppose you could arrange with the new owner to " make available for removal " and inform VM to collect it. ?

 

 

Andy


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