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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Multiple PCNs for the same offence not commited by me! [ resurface workers moved my car!!]


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Appeal to one ticket listing all the others and see what happens.

Most likely they'll reject the appeal so you'll be going to the adjudicator.

 

When they reject the first ticket, appeal all the others one by one so they can't start recovery.

Make a freedom of information request to find out when and where and possibly what contractor did the work (they will claim data protection when they refuse to tell you which contractor moved your car).

 

Personally I would call action fraud and report the council for making money out of you.

It's not fraud per se, but it could be interpreted as such as they could have moved the car to a legal spot.

The action fraud serial number will help you getting heard.

 

Letter to councillors and local MP, local press, council mayor etc will make a bit of noise.

If you stay quite and try to follow their procedure you will definitely end up hitting a wall of stupidity and arrogance.

Attack them from every angle.

 

Even a surprise visit to the council making some noise might get some attention.

Once they called a manager who in turn called his boss when i was helping an old friend getting a council house which he got the very same day, so you never know.

 

Worse case scenario they'll escort you outside, as long as you don't make threats and don't swear, raising your voice is not a crime.

Good luck, you'll need it when dealing with these self proclaimed humans.

Edited by dx100uk
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Please dont give bad advice like that. The Part of the council that issues tickets, is different from those that do the roadworks. The former wouldnt know what the latter did. All they would see is the vehicle parked in contravention of stated rules, and would ticket them.

 

Who ordered the roadwork? The council

Who's making a profit at the op expenses? The council

If they don't know their bottom from their elbows it's not anyone's problem but theirs.

What they care about is making money, so if they reject the appeal i would think they're committing fraud as they've deliberately making a profit with their actions.

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