Help needed with Motorhome Dealer Marquis Leisure

[Gick]

Shadowdog, I would like to make one or two observations.

 

You have had mutiple faults with the vehicle over the past 2.5 years which have been partially dealt with under warranty. I suspect that not all of the repairs were to a good standard for the following reasons.

 

All four corners have had cracks repaired - unless this is a common occurence with these vehicles ( unlikely or the various forum would be jumping up and down on Auto Sleeper) this should have alerted any competent repairer to the fact that the roof structure was defective requiring further investigation.

 

Your second independent report, was this by an acknowledged expert in this field? If so, one can extrapolate the cost of repair by multiplying the hourly rate (minimum of £90 per hour) by the 60 + hours that they suggest is needed. This estimate of £5400 plus, is a good starting point. A quotation (even with the caveat of additional cost on full dismantle) would itself require some dismantling to be accurate, so could be subject to some cost to you, which could also be claimed.

 

The fact that it has taken 2.5 years to discover this structural fault is not relevant due to the nature of the fitted interior. which would hide the seperation of the side wall from the roof until it got to an advanced state with the additional pull of the extended awning.

 

If you have not yet done so, I would suggest that you post an abbreviated version of your post on the relevant forums and Auto Sleeper Facebook suggesting that all owners of these vehicles check for this shoddy workmanship/design fault. I would have expected at least metal bracing plates between the timber frames where additional stress from a side awning is likely.

 

Good luck.