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    • Do I send the solicitor a CPR 31.14 form  Or just a letter saying the limited company does not exist so no one to sue
    • are we getting there now .thks DEFENCE  The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. the claimant replied to a request made under a pre action protocol   letter of claim  and a Consumer Credit Agreement request , pursuant to s.77 of the Consumer Credit Act 1974 )request made   on 19/11/2018 the reply contained  incomplete reconstitutions and with  with documents missing from the list in my request a cpr 31.14 request was made to the claiments solicitor on  02/06/2019 which the claiments solicitor has refused stating cpr  31 does not aplly even though no track has yet been allocated  1- The Claimant claims £657.10  is owed under a regulated loan agreement with  money in advance r. I did not recall the precise details  and have sought verification from the claimant and the claimants solicitor by way of a Section 77 and CPR 31.14 request who are yet to fully comply. 2-the  Claimants statement regarding the assignation of the debt is denied. I am unaware of any legal assignment or Notice of Assignment allegedly served on the defendant from either the Claimant or  money in advance  3 The claimant has produced  a reconstituted version of  the original agreement , it is considered that this is not a true copy of the executed agreement as it is the claiment has yet to  produced a copy of any legal assignment of this debt 4 It is therefore  not accepted with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to: a) Show how the Defendant has reached the amount claimed for  b) Show the nature of the breach and evidence by way of a Default Notice pursuant to sec 87.1 CCA 1974. c) Show how the Claimant has the legal right, either under statute or equity to issue a claim.  d as  per Civil Procedureicon 16.5 it is expected that the Claimants prove the allegation that the money is owed.
    • There's a difference in buying a car privately or at auction, and buying one from a retail seller, regardless of the price. buying from a dealer you have certain statutory rights as a consumer, and you pay a premium for the supposed benefit of buying from reputable source.    An engine management light could be a minor problem, the issue here though is that the seller delivered the car with the light on, then dumped it and made a quick exit, that gives a fair idea of his attitude to customer service. If the engine management light came on while the car was in the process of being delivered, any reasonable seller would have told the buyer the light had come on and taken the car straight back to sort it, not done a runner and hoped the customer wouldn't notice.
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    • My personal experiences of Future Comms 
       
      Don't touch them owe me £500 since January 2019 make excuse after excuse. Seem they always have software problems sending money out. Keep saying they will call back or email nothing been chasing it now for 6 mths the phone staff always have the same banter we will chase it up and get back to you then nothing!
      • 0 replies
    • Future Comms is a Big Con. How to get out of it. Read more at https://www.consumeractiongroup.co.uk/topic/417058-future-comms-is-a-big-con-how-to-get-out-of-it/
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      • 4 replies
    • Future Comms issues. Read more at https://www.consumeractiongroup.co.uk/topic/416504-future-comms-issues/
      • 5 replies
    • This is a bit of a lengthy one but I’ll summerise best as possible.
       
      THIS IS HOW THE PHONECALL WENT 
       
      I was contacted by future comms by phone, they stated that they could beat any phone contract I have , (I am a limited company but just myself that needs a business phone and I am the only worker) 
      I told future comms my deal, £110 per month with a phone and a virtual landline, they confirmed that they could beat that, £90 per month with a phone , virtual landline  they also confirmed they would pay Vodafone (previous provider) the termination fee. As I am in business, naturally I was open to making a deal. So we proceeded. 
      Future comms then revealed that the contract would be with PLAN.COM and the airtime would be provided by 02, I instantly told them that this would break the deal as I have poor 02 signal in the house where I live as my partner is on 02 and constantly complaining about bad signal
      the salesman assured me he would send a signal booster box out with the phone so I would have perfect signal.
      so far so good.....
      i then explained this is the only mobile phone I use for business and pleasure, so therefore I didn’t want any disconnection time in the slightest between the switchover from Vodafone to 02
      the salesman then confirmed that the existing phone would only be disconnected once the new phone was switched on.
      so far so good....
      • 14 replies
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Hello everybody I hope that you can offer me some help with the issues that I am having with Perfecthome.

 

Back in December I took out finance with Perfecthome for a mobile telephone which was stupidly expensive.

 

At the time I was in full time employment and managed to maintain the weekly payments until my hours was reduced in January which caused me to struggle making the agreed payments.

 

As expected I started to get bombarded with texts asking me to contact them to discuss my account which I did and I ended up entering in to several repayment plans which again I struggled with.

 

I decided that enough is enough and contacted their Customer Service Department to inform them that I wanted to hand back the handset, the person I spoke to told me to return the item to their head office with a covering letter and that my account would be closed with nothing further to pay, all good I thought I've done the right thing by returning the item back to them.

 

Anyway, unexpectedly one of their agents visited my at home at the start of this week advising me of the arrears on my account, I told the agent that as advised by the Customer Service Department I have returned the item with a covering letter, the agent then looked surprised and he asked me which office as we have two?, I told him that as advised I have returned the item to your head office.

 

He left after telling me that he will make some more enquiries but that I may be liable for the full cost of the item if it is not received back and it was a waste of time visiting me.

 

So three days later and not receiving any further texts or calls and thinking that they have received the item back I receive another text informing me that they plan to visit me at home tomorrow to discuss my account......

 

The fact is that I have returned the item at my own cost but I fear that I have been given incorrect information, I would like some advice on how to proceed though I have e-mailed a Formal Complaint to Perfecthome as well as their Managing Director putting them in the picture as well as asking for texts and home visits to stop.

 

Lets see what happens.

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Go out for the day......let them write to you about your account.

 

 

Andy


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Just to update, when I called Perfecthome I did record the telephone call to their Customer Services so I have proof of the conversation and the advice that they gave to me.

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Tell them to go away

They are not bailiffs and have zero legal powers


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