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zzharia Vs halifax


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Hi all

 

I have sent my S.A.R off to the trinity rd address, I know they have received it as they cashed the cheque on the 8th November . I havent received any statements yet , how long should I leave it before I contact them to ask where my statements are and is it better to go to my local branch, phone or email ?

 

Thanx

 

Zz :)

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dont worry busy time for them all these people who are spending for xmas they are trying to catch them and charge them. lol well they are slow hang in there after the 40days there is a letter you can send. Also you can estimate what your charges are as well

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I sent my SAR end of September and they cashed cheque on 4 October. Still not heard a word. Rang them up and told them basically that the service was appalling and I was reporting them to the Data Protection People. Their response - you will have your statements ASAP. Was that a pig that just flew past!!!!!!!!

 

Katie

26/09/06 - Sent off Data Protection Letter(Subject Access Request) for 2 Halifax Accounts

 

21/11/06 - Received statements for husband's account. Charges totalling £1601.09 (including interest). Eagerly awaiting statements of my account.

25/11/06 - Statements of my account arrived at last.

25/11/06 - Both preliminary action letters sent today by recorded delivery.

9/12/06 - Reply due back but won't hold my breath!!!!!

30/11/06 - Reply received stating they will reply by 12 December.

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