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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times. ×


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    • privateparkinghater
      UK CPM Vanishing Windscreen PCN - PAPLOC - no permit - Phoenix Avenue, Greenwich Peninsula SE10 0ER

      By privateparkinghater · Posted

      Much appreciated for the ammendment. The snottier the better right!   What I am assuming is that this response is to be posted to Gladstones? However, I am seeing some users sending this as an email instead, which is a little confusing.  If we're happy with this response, what would you suggest is the best way to send it over to them (post/email), and is there anything additional I could include (if necessary)?  Thanks again! 
    • timiny74
      Evri lost delivery of £255 laptop

      By timiny74 · Posted

      Hi @BankFodder I've read through other threads to better inform me of the process from here onwards. When I put in the MoneyClaim it gave me a claim number and it currently says to wait for the defendant to respond, they have until 7 August.  It seems their most likely action is to extend that a further 14 days to about 21 August - this hasn't happened yet, of course, as it is only 27 July but I'm anticipating that may be the case. So when the expected defence action is taken by EVRi I will need to submit DQ with these responses A1 - no mediation B - my contact details C1 - yes to the small claims track D1 - No.  If No please state why.  I believe the defence will provide some rebuttal to the particulars of claim and so I need to include details as to why the claim requires a hearing.  Is there some certain templated text I can include here or will it vary depending on what the defendant comes back with? I see on the form it mentions the following: Relevant reasons include that there are factual disputes which will need the judge to hear from witnesses directly or the issues are so complex they need to be argued orally.  Hoping to reach out to see what may be the most effective statements for D1 reasoning. E1-5 are pretty straightforward. I want to get ahead of things and be ready to take the next step so I appreciate what advice you may have about the DQ.  Thanks!  
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      DSAR to local council - they're asking for 'which areas of the council you have been in contact with and therefore where information about you may be held'?

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      Hi What they have asked in what you have highlighted isn't unusual at all as Councils have numerous different departments that deal with specific different areas within that council. So if what you are asking in your DSAR is say specific to Housing Benefit, Council Tax Benefit, Planning Permission etc then just let them know that specific area. On the other hand if you want every bit of DATA they hold on you then simply tell then ALL DATA they hold on you it's them up to then to go through all depts to check for it. 
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    • If you are buying a used car – you need to read this survival guide.

      BankFodder posted a topic in Vehicle retailers and manufacturers,

      If you are buying a used car – you need to read this survival guide.
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      BankFodder

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    • Big Motoring World Enfield /Blackhorse - done over on car - @BigMotoringWrld

      ATJ posted a topic in Vehicle retailers and manufacturers,

      Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • A2Dominion - Housing Association property flooding - damning ombudsman report

      WanTToMoveOn posted a topic in Residential and Commercial lettings/Freehold issues,

      Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • Post in Suing a parcel delivery company when you don't have a direct contract with them – third-party rights Copy of judgment available

      BankFodder posted a post in a topic,

      We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.
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Shoplifting

Doy2
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Doy2

Doy2

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Hello. Pleaae wl like to know what happens if u caught shiplifting and the total value is 205pounds.

 

Then you gave wrong date of birth and correct address.

But the police officer only gave a caution

The shop gave a banned letter for one year and

also stating that a fine will be paid and

i will be contacted by RLP.

 

Please is there anything to be worried about

. The police only metioned avre arrest if i fail to pay the fine.

 

Please is there anything to worry about?

 

A picture was also taken and was told to go and to do it again.

 

Is there any future implication please.

 

I sincerely regret my actions

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Sidewinder

Sidewinder

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I think we need some more detail here? You say that the police gave you a caution but there is a fine? Was this a Police issued Fixed Penalty Notice? If so that must be paid or you could be arrested

 

Were the goods recovered in a fit for sale condition? Who was the retailer?

 

You can and must completely ignore RLP. They have no part in this, are nothing to do with any police action and you cannot be arrested for ignoring them

Any advice given is done so on the assumption that recipients will also take professional advice where appropriate.

 

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AndyOrch

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Thread moved tot he appropriate forum.

 

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Andy

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Doy2

Doy2

Posted
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I think we need some more detail here? You say that the police gave you a caution but there is a fine? Was this a Police issued Fixed Penalty Notice? If so that must be paid or you could be arrested

 

Were the goods recovered in a fit for sale condition? Who was the retailer?

 

You can and must completely ignore RLP. They have no part in this, are nothing to do with any police action and you cannot be arrested for ignoring them

 

Yes the police issued a caution and stated i will have a criminal record but no fixed fine as it eas above 100pounds.

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silverfox1961

silverfox1961

Posted
Posted

Hi and welcome to CAG

 

By giving the wrong date of birth, did you do so to appear younger or older than 18?

 

I will assume the store got the goods back. A name of the store would be useful as well.

 

A basic run down of the event will help too.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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Doy2

Doy2

Posted
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Thread moved tot he appropriate forum.

 

Regards

 

Andy

 

New here where is the appropriate forum pls

 

Hi and welcome to CAG

 

By giving the wrong date of birth, did you do so to appear younger or older than 18?

 

I will assume the store got the goods back. A name of the store would be useful as well.

 

A basic run down of the event will help too.

 

To be older than 18. And the store got the goods back. I did give a wrong date of birth so that my information wl not be pulled out on there system. Just worried as the police said it will be recorded on there system and i wl have a record. Name of the store is boots.

 

Yes the police issued a caution and stated i will have a criminal record but no fixed fine as it eas above 100pounds.

 

Store is boots

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silverfox1961

silverfox1961

Posted
Posted

Nothing can be done regarding the caution and the record but I would contact them to give the correct date of birth as although it may not make much difference, you don't want them turning up to check you out if the find a mismatch.

 

As for RLP. Ignore their letters but post them up here (minus personal info) so we can check to see what change of tactics they are trying this month (if any)

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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Doy2

Doy2

Posted
  • Author
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Nothing can be done regarding the caution and the record but I would contact them to give the correct date of birth as although it may not make much difference, you don't want them turning up to check you out if the find a mismatch.

 

As for RLP. Ignore their letters but post them up here (minus personal info) so we can check to see what change of tactics they are trying this month (if any)

 

Ok thank you. Please what is the posibility they find a mismatch? As there was no finger print or DNA done.and this happened 2days ago. Do you think they will still be on the case?

 

Ok thank you. Please what is the posibility they find a mismatch? As there was no finger print or DNA done.

 

And this happened 2days ago. Do you think they will still be on the case?

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silverfox1961

silverfox1961

Posted
Posted

I doubt the police would be that bothered TBH but by giving a false DoB this may be seen as giving false information to a police officer. I'm not 100% sure. I would hope that others would be able to advise better.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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Doy2

Doy2

Posted
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Ok thanks for you help. I do appreaciate. You have been helpful

 

I doubt the police would be that bothered TBH but by giving a false DoB this may be seen as giving false information to a police officer. I'm not 100% sure. I would hope that others would be able to advise better.

Ok thanks for the advise. U have been really hlpful.

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ericsbrother

ericsbrother

Posted
Posted

It all depends on how vigilant the police are when matching the details you gave them with anything else they have on their system. You may have dropped yourself right in it if you are known to the police in any way that is negative but generally speaking, they have better things to do than chase you, it will all come out in the wash if you find yourself in a similar situation in the future so dont be tempting fate..

Regardless of that, RLP have nothing to do with anything and you wont be in any further bother just becuase you didnt play their silly games.

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Doy2

Doy2

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It all depends on how vigilant the police are when matching the details you gave them with anything else they have on their system. You may have dropped yourself right in it if you are known to the police in any way that is negative but generally speaking, they have better things to do than chase you, it will all come out in the wash if you find yourself in a similar situation in the future so dont be tempting fate..

Regardless of that, RLP have nothing to do with anything and you wont be in any further bother just becuase you didnt play their silly games.

 

Thanks. I have learnt my lesson and never again will i do such as i have not recovered uptil now.

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