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    • Care to briefly tell someone who isn't tech savvy - i.e. me! - how you did this? Every day is a school day.
    • Hi Guys, well a year on and my friend has just received this in the post today, obviously a little scared so looking for more of your advice.  Letter from the NCC dated 1-May-2024 is as follows.......   Before deputy district judge Haythorne sitting at the national business centre, 4th floor st Kathrine's house Northampton Upon reading an application from the claimant  it is ordered that  1. The claim be sent to the county court at #### (Friends local Court) Because this order has been made without a hearing, the parties have the right to apply to have the order set aside, varied or stayed.  A party making such an application must send or deliver the application to the court (together with any appropriate fee) to arrive within seven days of service of this order.  If the application is one which requires a hearing, and a) the party making the application is the defendant: and b) the defendant is an individual, then upon filing of the application the claim will be transferred to the defendants home court.  In all other cases requiring a hearing the claim will be transferred to the preferred court.    As a result of an order made on the 1 May 2024, this claim has been transferred to the county court at ##### (friends local court) 
    • I am heading over to hers tomorrow so I will find out.  Will there be something written in the agreement or does it depend on the agreement its self ? Just so I know what to look for, so I can provide as much information as possible on here. 
    • The answer to this is going to depend on what the agreement your friend signed says. Or contact the housing provider and ask them.  
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Benefit Fraud - Under Investigation


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Did his ESA stop after he sent the letter?

 

If he's being interviewed under caution then they are looking at it as a "criminal" investigation. I'm not saying that he will go to court but it's not as simple as just paying the money back and it will go away.

 

Can I ask how many hours he was working and what his weekly pay was?

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Wow... "Without good education". Rather sweeping. What's the DSW? Anyway, moving on...

 

Yes they should have acted upon your letter. However your husband is simply being asked to come and give an explanation of what has lead to the overpayment.

 

You are welcome to write to your MP, but I suspect the reply will be that you have just been asked to come in and give an explanation. It would appear that they did not get your letter, so until they ask the question how do they know that you sent it?

 

Have you any idea of the amount of your overpayment?

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The money being untouched is an important point.. That in my opinion shows that you didn't intend to keep it. Yes, you should have been more proactive in sorting it but what you have said so far makes it sound to me as if you were not "dishonest". Have you got evidence that it's in the bank? Take it to the interview.

 

It can take a few weeks after interview to get a decision about how much the overpayment is, which will have a bearing on what actin they take. Then a couple more weeks for the manager to make a decision as to what action. Most investigators if you ask them will give you a ring and tell you as soon as they have their managers decision.

 

I can't tell you that it won't go to court because it can't be ruled out. If it does, as a first offence and as it appears there isn't any real intent then a court is likely to not be especially harsh. The cases you read in the news tend to be the more interesting ones with bigger overpayments- I know people worry about being in the press,

 

You are doing your best to put this right. They may well not prosecute your DH.

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Take advice from your legal rep about the prepared statement.

 

There is still a threshold of £2k, but lots of people get IUC'd and don't go to court for £2k. I'm not saying it will be any fun BUT the folks with horror stories tend to be the ones to post on line.

 

I think keep reading is just going to make you feel worse - it will change nothing but give you sleepless nights.

 

You really are doing the best thing, when is the appointment?

 

If he is not good under pressure it may be worth him having an appropriate adult - this can be in addition to his legal rep. It may well help him x

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Hi Shoelover

 

 

Thank you so much, I have read about the prepared statement, I think in H's case it would be very good idea, we will take advice from the legal adviser, I am unsure about things like adverse inference, I think that means being pre-warned to the questions so as to have a defence ready, anyway I am sure that I do not need to worry about that.

 

 

How many questions roughly will he have to face?

 

 

Would I be able to be the appropriate adult?

 

 

I slept a little better last night, but it is the last thing on my mind before I go to sleep and the first thing on my mind when I wake up.

 

 

I truly wish that we had not gone on believing that it was just a case of they will sort it out.

 

 

I still do not understand why he received letters saying that his benefit would stop in Nov, then another letter saying Dec because he had got to 365 days, very confusing.

 

 

Because you are connected to the claim it's very likely they won't allow you to act as appropriate adult- phone the investigator & ask them. Some investigators would have a partner as an AA, some wouldn't.

 

If your husbands statement covers all the points there may be few questions.

 

Adverse inference means that if you don't give that information when first asked, or maybe say something different in court then a judge or magistrate may be less inclined to believe you and think you have had time to think about it. However, for adverse inference to be drawn, the question has to have been asked in the first place. Given that you appear to be wanting to make a clean breast of it and are being upfront then it's probably something you needn't worry about.

 

I think you need to stop reading other folks horror stories and stop torturing yourself. It will change nothing but it will make you ill.,

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Can I suggest that you phone the investigator and explain that he may well struggle. I'd far rather know in advance as I can allow extra time for them and do what I can to make it easier for them

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I will print the bank statements today, but have been told to give them to the solicitor, not the investigator, is this the normal thing to do?

 

Yes it is. Been poorly but I will respond properly tonight xx

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Hello. Thanks for your good wishes- when I taught my son to share I didn't have his germs in mind!!! Anyway I'm over my vile cold & the sinusitis is better too.

 

Like others I am not remotely worried by a no comment interview - it's just a question of asking all the relevant questions and that's it.

 

If you don't supply your bank statements then the investigator can just go and get them anyway. It depends which bank you are with as to how long this will take. So the only thing that not handing them over achieves is prolonging matters. Given how upsetting this is to you, then I think that's not ideal.

 

It's not what the investigator thinks that counts really- they won't make any decision as regards any further action.

 

Do you get housing benefit- was it mentioned at IUC? If HB is involved they will need your bank statements to consider underlying entitlement.

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Hi shoelover

thank you for your comments. Would it be appropriate for me to write explanations on the statement, like when I have paid money in from my own account to the joint account, or should I just hand them in, then wait and if they need more clarification they would invite h in for another IUC, is that what would happen?

 

 

I think that's a great idea to annotate them.

 

If they need further clarification then another IUC may well be conducted, but from what you say it sounds unlikely.

 

If you want to make sure they get to the investigator quickly, which in turn speeds the process up, then it could be worth you dropping them off at the office.

 

Did hubby have an appropriate adult?

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I too excel at overthinking & always manage to dream up awful scenarios. So I get how you feel.

 

You really have done your best to put this right and need to stop worrying. Hugs - have a nice weekend lovely and stop worrying!!!!! Xx

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PP,

What is the earliest date of the overpayment? That will dictate which ad pen scheme it comes under.

 

Although the money not having been spent is not a defence, i would imagine it will be considered as mitigation.

 

Your solicitors advice is just that - advice. You do not have to take it- it's your decision. It may well be she advised no comment purely because he was so nervous.

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Thank you Zanderland and ThedaBara, for your comments.

 

I will check in from time to time and let you all know how it is going.

 

For now I need to get my head out of this mess and concentrate on my work.

 

Thank you all so much for all your help and advice.

 

I will keep in touch.

 

 

I think that's wise.. You have done all you can. Hope things improve for you xx

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