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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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JSA Rapid reclaim


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I am trying to do a JSA rapid reclaim online but after answering the first few questions im told i live in a Universal Credit postcode area and to click on the start now link to apply if you live in an eligable area. Do i simply go through and fill out the Universal Credit questions to do a Jsa rapid reclaim?

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If you meet the criteria for a UC claim, then I don't think you would be able to make a rapid reclaim for JSA.

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If i do have to go from JSA to UC then will my claim be processed as a rapid reclaim or a brand new claim? Would i for example have to do the Work Programme again? I was on Post Work Programme support when i had to briefly sign off last week.

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It may be treated as a rapid reclaim, but I think it will automatically migrate to UC. Even if it is treated as a new claim, I don't think you would have to suffer the Work Programme again as a consequence. If you ever have the misfortune to get a referral, demand a mandatory reconsideration on the grounds that you have already completed the programme whilst on JSA.

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Just phoned the Jobcentre and you can't go back to being a JSA claiment if you sign off and back on again if you live in a UC area. You have to claim UC.

 

That is pretty much what I suspected. I would suggest reading a few of the recent threads regarding the Claimant Commitment so that you are up to speed on the things that are likely to be imposed on you. Print off some of the notes that posters such as Lapsed Workaholic have provided and hopefully, you can avoid some of the more odious requirements that are imposed on some claimants.

PLEASE HELP US TO KEEP THIS SITE RUNNING

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That is pretty much what I suspected. I would suggest reading a few of the recent threads regarding the Claimant Commitment so that you are up to speed on the things that are likely to be imposed on you. Print off some of the notes that posters such as Lapsed Workaholic have provided and hopefully, you can avoid some of the more odious requirements that are imposed on some claimants.

 

I will take a look. Still waiting for them to phone me to arrange an appointment although i only applied for UC yesterday.

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I filled out the online form for UC on Monday afternoon and i am yet to hear back from the jobcentre to arrange the interview you have to have to complete your claim. Anybody know how long it normally takes for them to call you?

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Had my UC interview. Tried to get me to allow access to Universal Jobmatch which i refused. Demanded me to explain why i have not allowed access. Told me that i have to record all my jobsearch activitys on Universal Jobmatch which i wasn't happy with but agreed to do although i am also going to keep a paper record as well in case UJ dosnt work the day i sign on. Also have to log in to UJ every day. If my internet isn't working have to go to the local library.

 

I also have to attend the jobcentre once a week. I do not ever have to sign to receive payment of UC as in they don't need me to sign any piece of paper or electronic signing.

 

Have to do 35 hours jobsearch and was told not to just click on jobs on various job sites. Advisor would prefer that i do 10 proper job applications rather than just click on 50 jobs on job sites.

 

Have to contact agencys once a week. Send 3 spec letters/ emails a week.

 

Advised to register with linkedin and Twitter which i was not happy about.

 

Basicly anybody signing on UC make sure you stick to your claiment commintment.

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Also have to log in to UJ every day. If my internet isn't working have to go to the local library.

 

So if your internet connection goes down on a Sunday, where is the nearest library that is open ?

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So if your internet connection goes down on a Sunday, where is the nearest library that is open ?

 

That's a very good question. I didn't think of that. I expect they would say ask your neighbour/friends if you can use their internet or some other daft suggestion.

 

The other thing i meant to ask my work coach (which is what jobcentre adivisors are now called at my jobcentre) is about having travel reimbursed as i have to go to the jobcentre every Monday.

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The other thing i meant to ask my work coach (which is what jobcentre adivisors are now called at my jobcentre) is about having travel reimbursed as i have to go to the jobcentre every Monday.

 

If you get an answer to this could you let us know? The rule for JSA was that you're expected to cover the cost of travel to your fortnightly signing out of your benefit. Any other mandatory attendance is reimbursed. I'd be interested to hear how that's handled on UC.

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If you get an answer to this could you let us know? The rule for JSA was that you're expected to cover the cost of travel to your fortnightly signing out of your benefit. Any other mandatory attendance is reimbursed. I'd be interested to hear how that's handled on UC.

 

Yeah i will ask about travel being reimbursed when i go to the jobcentre on Monday afternoon. I sign on weekly although actually you don't sign anything anymore.

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If you get an answer to this could you let us know? The rule for JSA was that you're expected to cover the cost of travel to your fortnightly signing out of your benefit. Any other mandatory attendance is reimbursed. I'd be interested to hear how that's handled on UC.

 

Antone just to let you and everybody else know that you do not get any travel reimbursed for any appointments you have when on Universal Credit even if you attend weekly.

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Antone just to let you and everybody else know that you do not get any travel reimbursed for any appointments you have when on Universal Credit even if you attend weekly.

 

Well, thanks for letting us know. But that truly stinks.

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The idea that all politicians lie is music to the ears of the most egregious liars.

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All appointments don't get travel refund on UC? Seriously?

They should when it's non-signing on ones I would have thought

 

Afraid they don't cause i asked my work coach that very question. You do not have a specific sign on day either.

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I did have a look last week but couldn't find much about it. Some people on UC have to attend the jobcentre every day so surely they must get their travel money back. If i had to do that it would cost me £17.50 a week.

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Some people on UC have to attend the jobcentre every day so surely they must get their travel money back.

 

Perhaps it would be worth posing the question over on whatdotheyknow, then the answer would be in the public domain for the benefit of all claimants.

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