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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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CRS harassing me daily for swinton 'debt'


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I had a household contents insurance with Swinton but because I couldnt afford it I cancelled it.

 

 

Now I have CRS harassing me daily.

 

 

Do I really owe them anything?

 

 

I always beleived that insurance was not a debt. Am I wrong?

 

 

Please advise as I am a pensioner living on state pension

 

 

and have to be very careful with my money.

 

thank you

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Hello and Welcome Rosian,

 

I have started a new thread for you in the appropriate forum, hopefully you will get some help shortly.

 

Regards,

 

Scott.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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Hello RF.

 

Firstly don't be too upset by the constant harassment these parasites commit, send CRS this by 2nd class post, and obtain ''proof of posting'' which is free from the PO counter...http://www.consumeractiongroup.co.uk/forum/showthread.php?387367-Harassment-by-Telephone-**Update-21st-April-2014**7

 

Have you got the contract for the contents insurance to hand?

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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usually the company insures you for a year and allows you to make the payments spread out over that period, which means you enter into a personal finance/loan agreement for the balance of the premiums. In effect you do owe them the money as it is a loan but in reality if they dont get it you just arent insured. generally it is just money grubbing and can be stopped by contacting the insurer (who are probably not Swinton as thet act as brokers for many others as well as themselves) and jsut get it cancelled. Probably have to pay £25-50 for doing so as an admin fee.

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Swinton Insurance brokers are parasites - charging ridiculous amounts for the most basic of tasks. I swore a few years ago not to use them again after getting over 140 quids worth of charges on a policy worth 120 quid!

 

We cancelled after they renewed without asking us - and then they said we owed them £50 for the privilege. They sent the 'debt' to a DCA but wwe just ignored them. the letters have stopped and there's nothing on the credit file about it. that was a year ago :)

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