Blackhorse ppi help!

[craig73]

Hi all

 

I have recently submitted a ppi claim for some close friends, I have done this the same way as I have allways done with a covering letter and a fos questionaire.

 

 

This is for two loans, the first for £1k the second for £8k to consolidate the first.

 

Blackhorse have responded to the complaint asking them to fill in there own questionaire for each loan

 

 

and seem to be treating them as individuals even though it is in joint names.

 

Now are they obliged to fill in blackhorses questionaire even though I have Sent the fos questionaire.

 

Also I have now discovered through bank statements that the £8k loan was consolidated with another loan from Blackhorse

 

 

12months later yet there is no mention of this in there SAR.

 

Any thoughts on how to respond to this.

 

Thanks.

[craig73]

Any thoughts on this please

[maroondevo52]

Hi,

 

Without phoning them and finding out why they seem to be treating the joint loans as individual I'm not sure how you would find out.

I'd fill in their questionnaires and see what their reply is.

[craig73]

Hi all

 

Black horse have now responded and they've upheld my friends claim, however they seem to have calculated there refund on a alternative redress.

 

Are they allowed to do this? There is a 10k difference to what they should have refunded them.

 

Thanks in advance

[maroondevo52]

Hi,

How did you calculate the redress and what sort of figures are they.

[craig73]

I did it on the spreadsheet

 

The cost of the ppi plus 8%

Loan 1: £200

Loan 2: £2200

Loan 3: £6450

[maroondevo52]

Sorry I don't seem to be getting this, are you saying you calculated what they would be due as the three loans you have posted amounting to £8,850.

[craig73]

It was single premium ppi taken out in 2004, loan 1 was settled with loan 2 and that was settled with loan 3

 

i have put them in the spreadsheet with the date

[dx100uk]

so you calculated the redress through refinanced calculations as link 1 below?

 

 

dx

[craig73]

Link 1?

[maroondevo52]

Link 1?

 

1. Single Premium PPI Q&A

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?318646-PPI-Single-Premium-Your-questions-answered

[craig73]

Ok I will try and explain in a different way

 

Cost of ppi £2,207,08 paid as single premium so total amount borrowed £7,207,08

 

7 payments made before being settled, total refund offered with interest £694.81

 

Now this dosnt sound right to me because there only refunding the payments that contributed to ppi part of the loan and not the 2,207,08 which was the cost of the policy

[dx100uk]

you need to READ link 1 below.

 

 

you seem to be quite ok on PPI reclaiming

going by your other threads.

but I'm wondering if you understand the PPIPCM and rollover of PPI to the next loan process

that link 1 below runs thru ok?

[craig73]

Thanks dx

 

 

I have read it but it dosnt make sense

 

 

because I've gone through the sar and

 

 

it looks like after each loan was settled the ppi didn't roll over to the next loan

 

 

and no rebate was received.

 

I will try and scan the cca and soc and there offer letter tomorrow,something dosnt seem right with it

[dx100uk]

but you said you'd calculated the expected redress so how did you do this without using the correct method described in link 1

that's what im getting at.

 

 

PPI DOES rollover unless you get a rebate listed in the previous loans last statement.

 

 

so you need to do the simple calcs.

 

 

PPI/loa