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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hi All,

 

I co-own a property with my ex.

I moved out due to separation in 2013 and at the moment until finances are straight, the mortgage is in both of our names.

 

As the property is a new build, the water pipes and network is owned and managed by a private firm known as Blue Property Management.

This is a private company to whom we have to pay yearly charges to to look after it and maintain etc etc.

There are arrears on the bill

 

 

when I contacted them last year after much deliberation from them they reluctantly decided to accept £10 per month from me in order to bring the balance down.

Ever since this agreement was reached,

I have been paying this amount on a monthly basis.

It has only been a few months however.

 

Today I have received an email from them advising that should I not pay the balance before the end of March

they will take legal action and issue proceedings against me without further notice.

 

Unfortunately, my ex is not in a position to help financially.

 

They have also added charges on for arrears, an £87 pound charge for a reminder which wasn't received

and not necessary and have now passed this through to their legal department.

 

I obviously don't want any legal action to be taken against me and I don't know what to do or what to say to them.

 

Can anybody provide me with any advice as to the unreasonableness of the company?

 

Many thanks

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No, it's freehold. I just have to pay them an annual fee to maintain a cesspit and Severn trent water won't be taking it on until 2016. The properties are on a cup de sac

 

Cul-de-sac rather

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that rmeinder charge is unlawful and unenforceable

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

The SabreSheep, All information is offered on good faith and based on mine and others experiences. I am not a qualified legal professional and you should always seek legal advice if you are unsure of your position.

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can we see the email [suitably redacted?}

 

 

I bet it doesn't say will anywhere?

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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And we need to see the original contract/agreement, the reminder charge could be lawful if its mentioned within the contract.

 

There are various protections for leasehold properties against these sort of charges but far less so for freehold although the it could be covered if its an estate management scheme, see here > http://www.lease-advice.org/publications/documents/document.asp?item=14#30

 

Estate Management Scheme charges

 

An Estate Management Scheme allows landlords to retain some management control over properties, amenities and common areas, where the freehold has been sold to the leaseholders. These schemes were either made under Section 19 of the Leasehold Reform Act 1967, or under Chapter 4 or Section 93 of the Leasehold Reform, Housing and Urban Development Act 1993.

 

In many cases the aim of a scheme will be to ensure that the appearance and quality of the area as a whole is kept to the same standard. However, a scheme can also provide for the upkeep of communal gardens or other common or shared facilities or areas. In this case it may permit the recovery of certain charges.

 

Charges made under a scheme can be challenged in a similar way to service charges. An application can be made to a Tribunal to vary the scheme itself on the grounds that a charge under the scheme is unreasonable or that any formula for the calculation of the charge is unreasonable. An application can also be made to a Tribunal to determine whether or not a charge is payable, and, if so, by whom and to whom it is payable; the amount that is payable; the date that it is payable and the manner in which it is payable.

 

However, an application cannot be made to the Tribunal where the charge has been agreed or admitted by the leaseholder' has been or is to be referred to arbitration pursuant to a post-dispute arbitration agreement; or has already been determined by an Arbitral Tribunal pursuant to a post-dispute arbitration agreement.

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