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Can anyone help or advise on the following:-

 

 

My two boys each received a £10 JD Sport Gift Card for Xmas last year.

They recently tried to use them only to be told that they had expired.

The Gift Cards are only valid for 12 months so must have been purchased early December 2013.

 

 

Are they worthless or do I have any rights?

 

 

Thanks in advance

TS

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Hi Tek Screw

 

Have a read of the following, it is unfair:-

 

http://www.thisismoney.co.uk/money/experts/article-2196391/Who-I-complain-expiry-gift-cards.html

 

But write a Letter of Complaint, mark it as such. Explain what's happened (had gift card purchased), how they have let you down (unfortunately you have been able to use them in time etc, explain the boys disappointment etc) and what you want them to do (extend the date so they can use them).

 

Sent it to:-

 

Mr Peter Cowgill

Executive Chairman

JD Sports Fashion

[email protected]

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