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    • If you are buying a used car – you need to read this survival guide.

      BankFodder posted a topic in Vehicle retailers and manufacturers,

      If you are buying a used car – you need to read this survival guide.
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    • Big Motoring World Enfield /Blackhorse - done over on car - @BigMotoringWrld

      ATJ posted a topic in Vehicle retailers and manufacturers,

      Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • A2Dominion - Housing Association property flooding - damning ombudsman report

      WanTToMoveOn posted a topic in Residential and Commercial lettings/Freehold issues,

      Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
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    • Post in Suing a parcel delivery company when you don't have a direct contract with them – third-party rights Copy of judgment available

      BankFodder posted a post in a topic,

      We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.
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Housing Benefit Overpayment passed to Jacobs 17year old with mental illness

reallyrathercross

By reallyrathercross
in Benefits and HMRC

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reallyrathercross

reallyrathercross

Posted
Posted

Hey lovely Caggers

 

Just after some advice on how to help my daughter, if you don't mind.

 

 

She was in a private rented flat but cut the tenancy short,

we agreed with her landlord (I was the lead tenant although I didn't live there because she's under 18)

Housing benefit was paid up until the date her tenancy officially ended,

a month after she'd physically moved out.

 

 

She stayed with her ex's family until ending up in a hostel with her young baby when her ex headbutted her. Nice eh?

 

there was some overlap between the housing benefit on her flat and the housing benefit she got while in the hostel.

 

 

She accepts she should have told the original council that she'd moved but at the time assumed her landlord would do it.

 

 

there's been an overpayment & we're happy to pay it for her.

 

My issue is the council have already passed it to debt collectors (the overpayment was only in July)

 

 

She's now in a house of her own with her little one and is doing a fab job a as a mummy, but...

 

Question is, seeing that she's only 17, living on her own with a baby and being treated for anxiety and depression,

do you think the council would take the debt back from Jacobs and allow us to pay it in full for her direct to the council?

 

I don't trust jacobs not to have whacked charges on top but the last thing she needs is the threat of 'bailiffs' knocking on her door,

as they've called themselves. There's no court order that we know of.

 

She lives 4 hours away so it's not like I can just go with her to the council to sort it.

 

 

I wish she lived nearer but it's her choice and she wants to stay where she is :(

 

TIA!

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dx100uk

dx100uk

Posted
Posted

they will be not be bailiffs I'm sure and operating under their DCA wing.

 

can you not pull the vulnerability string here.

 

the new rules mean they must be withdrawn forth with.

as soon as they are aware of the status

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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dx100uk

dx100uk

Posted
Posted

their dca has no legal powers whatsoever.

 

 

having dug around

I think this could be the DCA wing

and not bailiffs.

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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dx100uk

dx100uk

Posted
Posted

http://www.consumeractiongroup.co.uk/forum/showthread.php?401113-Jacobs-Debt-Recovery-chasing-a-Housing-Benefit-Overpayment-from-2002

 

 

never pay a dca on a gov't debt

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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dx100uk

dx100uk

Posted
Posted

read me last post and the link

 

 

we crossed

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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BankFodder

BankFodder

Posted
Posted

In any event point out the vulnerability issue to both of them - with evidence. make sure that it is all clear and in writing. Finally lodge a formal complaint to the council and say that you want it brought before the LA ombudsman on the basis that their heavyhanded approach in vie of her vulnerability is maladministration.

 

Even if the complaint is spurious, this should be enough to make them take a closer look at what they are doing

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reallyrathercross

reallyrathercross

Posted
  • Author
Posted
In any event point out the vulnerability issue to both of them - with evidence. make sure that it is all clear and in writing. Finally lodge a formal complaint to the council and say that you want it brought before the LA ombudsman on the basis that their heavyhanded approach in vie of her vulnerability is maladministration.

 

Even if the complaint is spurious, this should be enough to make them take a closer look at what they are doing

 

Nothing makes this council look at what they're doing, they're probably the worst local authority I've ever dealt with, and I've dealt with a few!

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