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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Tour Operators are Ripping Off Families


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Some travel companies seem to be using to force parents to pay a premium is by charging MORE for children than they do for adults.

 

Website HolidayPirates have got some operators rumbled and have shown that some parents are being hoodwinked into paying premium by charging them MORE for children than they do for adults.

 

In one case, they found that a holiday was being sold as £245 per person (including all extras for the school holidays), but the holiday is based on four adults sharing. However, if you swap two adults for two kids – for the same flights, same hotel, same everything – the price goes up to £344 each.

 

 

 

Some tour operators will tinker with prices dependant on the child’s age.

 

 

If you book one holiday for a family of four (two adults, one infant and one child aged 12) and one for exactly the same sized family but with the child being 13 (two adults, one infant, one child aged 13), you’ll see a big hike in the price of £133 each.

 

 

http://www.holidaypirates.com/others/three-ways-tour-operators-are-ripping-off-families

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I have always been very dubious about the prices these tour operators charge. A hotel room costs the same no matter whether it's 4 adults or 4 children and often, the beds are all singles. It's the same with single person costs, a hotel room costs the same no matter how many people stay in it.

 

That's why I always sort out my own holiday, I buy my own air ticket and sort out my own accommodation and the rip-off travel agents can go to hell. It normally ends up costing less than any travel agent charges for the same holiday. I can choose my own hotel, so I normally go for a cheap no star one because I don't aim to use it for any more than sleeping in. Not being the type that will spend their entire holiday in the hotel, I want to see the country I visit so I don't need all the extras the hotel offers. With the internet, so much can be arranged online now, that there is no need for travel agents any more.

 

I also find that the cheap hotels often treat you better because they don't get the custom from the travel agents. That means they are usually struggling for customers so they are glad of any they can get and often make sure you enjoy your stay to get you to come back or recommend them in future. They may seem scruffy and rough looking but what do you expect from a company running on a shoestring budget? If you're only using it to sleep in, who cares?

 

The big 5 star hotels normally don't give a damn about their customers because they charge big bucks and get all their tourist trade handed to them by tour operators around the world.

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Quite right as well

People who take kids on planes deserve to be charged more - a lot more.

 

Lets not troll here ok?

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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