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    • Hi T911 and welcome to CAG. As you say, an interesting screw up. So much for quality control! Anyway, our regular advice is to ignore all of their increasingly threatening missives... UNLESS you get a letter of claim, then come back here and we'll help you write a "snotty letter" to help them decide whether to take it any further with their stoopid pics. If you get mail you're unsure of, just upload it for the team to have a look.
    • Thanks @lolerzthat's an extremely helpful post. There is no mention of a permit scheme in the lease and likewise, no variation was made to bring this system in. I recall seeing something like a quiet enjoyment clause, but will need to re-read it and confirm. VERY interesting point on the 1987 Act. There hasn't been an AGM in years and I've tried to get one to start to no avail. However, I'll aim to find out more about how the PPC was brought in and revert. Can I test with you and others on the logic of not parking for a few months? I'm ready to fight OPS, so if they go nuclear on me then surely it doesn't matter? I assume that I will keep getting PCNs as long as I live here, so it doesn't make sense for me to change the way that I park?  Unless... You are suggesting that having 5 or so outstanding PCNs, will negatively affect any court case e.g. through bad optics? Or are we trying to force their hand to go to court with only 2 outstanding PCNs?
    • That is so very tempting.   They are doing my annual review as we speak and I'm waiting for their response once I have it I will consider my next steps.    The debt camel website mentioned above is amzing and helping to. Education me alot    
    • Sending you a big hug. I’m sorry your going through this. The letters they send sound aweful, and the waiting game for them to stop. But these guys seem so knowledgable and these letters should stop. Hang in there, and keep in touch. Don’t feel alone 
    • In my time I've never seen a payout/commission from a PPC to a landlord/MA. Normally the installation of all the cameras/payment of warden patrols etc is free but PPCs keep 100% of the ticket revenue. Not saying it doesn't happen mind. I've done some more digging on this: Remember, what your lease doesn't say is just as important as what it does say. If your lease doesn't mention a parking scheme/employment of a PPC/Paying PCNs etc you're under no legal obligation to play along to the PPC's or the MA's "Terms and conditions". I highly doubt your lease had a variation in place to bring in this permit system. Your lease will likely have a "quiet enjoyment" clause for your demised space and the common areas and having to fight a PPC/MA just to park would breach that. Your lease has supremacy of contract, but I do agree it's worth keeping cool and not parking there (and hence getting PCNs) for a couple months just so that the PPC doesn't get blinded by greed and go nuclear on you if you have 4 or 5 PCNs outstanding. At your next AGM, bring it up that the parking controls need to be removed and mention the legal reasons why. One reason is that under S37(5b) Landlord and Tenant Act 1987,  more than 75% of leaseholders and/or the landlord would have needed to agree, and less than 10% opposed, for the variation to take place. I highly doubt a ballot even happened before the PPC was bought in so OPS even being there is unlawful, breaching the terms of your lease. In this legal sense,  the communal vote of the "directors" of the freehold company would have counted for ONE vote of however many flats there are (leases/tenants) + 1 (landlord). It's going to be interesting to see where this goes.  
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

A Couple Of Queries ***WON!!!!!!***


Laura Cooke
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Will ask daughter to see if she can sort it for me I only know how to email no idea where word processor is or what copy & paste is I don`t use computer other than for looking things up and emails apart from that know nothing about them or about anything on here LoL daughter will visit tomorrow so hopefully she can point me in right direction, hubbie doesn`t even know how to email so feel I`m not as thick as him mind you come a close 2nd

 

At least I know what`s what now about this draft order just obtaining it and filling it in is another hurdle

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Thanks Barty daughter sorted it this evening when she called, I wish I could grasp things easy like folk on here but I know very little about computers so it`s twice as hard finding my way round a site and then when I do I am not intelligent enough to sort majority of things out, the whole experience hasn`t been very pleasant without a few people on here coming to my aid I wouldn`t even have a claim to anything so pleased some have bit their tongue and put up with me

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I am still here, others seem to answer your questions before I can. I told you before, stop putting yourself down, you are doing fine.

If I have been helpful please click on my star and add a comment.

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Hi Laura

 

Popped in to wish you good luck with your claim and to say keep chin up we're all rooting for you.

 

Not only the ones that have given such exellent help and advice (Well done Guys and Gals) but every one that has followed this thread.

 

I feel PROUD of YOU

  • Haha 1

lazybones :D

 

All opinions expressed by me are my own personal ones........

If in doubt seek Professional Advice

__________________________

 

MBNA....... S.A.R....Posted..12/3/07

Delivered..13/3/07..Replied..20/4/07-- Incmplete

Non-compliance letter sent...01/05/07

LTSB........S.A.R. ..Posted..14/3/07

Delivered..20/3/07..Replied..21/4/07--Incoplete

Non-compliance letter sent...07/05/07

AL+LE...... S.A.R... Posted..14/3/07

Delivered..15/3/07..Replied..20/4/07--Complete

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Thanks to you all especially GuidoT I know his patience as been put to the limit on tiring evenings but I`m lucky to have folk still hanging in there. On my Draft order did I just need to put sons surname and Lloyds Tsb or should I put PLC as well? as the questionnaire only had sons surname on that`s all I have put on the draft order

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  • 4 weeks later...

Lloyds Tsb had 2 weeks to pay up after questionnaire went in that was up today if we are not giving them exttra days for Good Friday & Easter Monday now what happens? I am off away in morning will look in on the site whilst away

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Thanks GuidoT what will the further documentation be? dont think we can provide anything else, I was sure this would have been sorted by now after reading cases on here some received settlement once questionnaire went in trust us to not be one of them, if it goes to court we wont go I would be stuck for words would make a real mess of things, they say no case has gone to court probably ours will?

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For further documentation see here (warning this is a lot to take in):

http://www.consumeractiongroup.co.uk/forum/guidance-notes/64911-got-court-date-guide.html

 

Everyone thinks theirs will go to court, until invariably it settles. Given the comparatively low value and that you are not claiming contractual interest or charges older than 6 years, your claim is less likely to end up in a hearing than other claims.

 

You will be fine.

If I have been helpful please click on my star and add a comment.

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I have real problems not heard anything from court but cannot locate a statement for the first charge we are claiming I sent my statements to someone on the board who as helped at the beginning then through personal circumstances the person is no longer around they had lots of my documentation I cannot see anywhere of proof of this first charge

 

Secondly a charge of £90 seems to have been refunded some days later after it was charged and this is being claimed by us

 

I have rung son last night and told him looks well like we have lost the claim because of this, I have been able to print statements off the internet but I cannot find anything for the first charge and this £90 shows a charge but shows as refunded from what I can see a few days later

 

I am going to write to the person who had all our paper work in the hope that they will send the papers back but as previously thought I knew all this was way out my league I never thought things would be this hard I never expected it to go this far after reading posts on here I just thought they would settle up after the questionnaire went in

 

I have bitterly let my son down I now wish I had followed my instinct and gone to a company to deal with this for us

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That you have heard nothing from the court is nothing to be concerned about.

 

From sending in your AQ to hearing from the court again can be anywhere between 2 and 12 weeks.

 

You have not lost your case because of what you say above, your claim can be adjusted for the £90 if it has been refunded and as to the statement that is missing do not be concerned about that - if Lloyds deny that they levied the charge then we are going to have some difficulties, but they are unlikely to do this.

 

You are doing fine, just be patient and wait for the court.

If I have been helpful please click on my star and add a comment.

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Oh GuidoT where would I be without you I was convinced the case was lost, I am dumfounded as to where this £35 charge is it shows up nowhere not even if it was refunded

 

I will wait in patience now to hear from the court I have all the other statements off line

 

Thanks for putting my mind at rest much obliged to you

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Son had a judgement letter today from the bank with instructions what do we do now especially as I have since found out £90 on the claim has been refunded and the first £35 charge I had down on the claim I cannot find any proof of this nowhere

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Copy the letter - we have no idea what you can do unless we can see what you are talking about :)

Please note that I am not a legal expert and all advice given is without prejudice and is purely my opinion only.

 

** Nationwide - £1821.15-PAID IN FULL - Aug 06 **

** Halifax Mortgage -£390 - PAID IN FULL - Nov 06 **

Lloyds TSB - MCOL issued 09/03/07 - £2953 + costs - ON HOLD....

 

 

 

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Hold on - are you saying that you received a settlement letter from the bank? Or a judgement from the court?

Please note that I am not a legal expert and all advice given is without prejudice and is purely my opinion only.

 

** Nationwide - £1821.15-PAID IN FULL - Aug 06 **

** Halifax Mortgage -£390 - PAID IN FULL - Nov 06 **

Lloyds TSB - MCOL issued 09/03/07 - £2953 + costs - ON HOLD....

 

 

 

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23rd April 2007. Upon the courts own motion. The court has made this order of it`s own initiative without a hearing. It is ordered that.

 

1. The claim be allocated to the small claims track on a date and time to be notified to you, with an estimate of 1 hour.

 

The claimant shall within 28 days of service of this order send to the defendant and to the court. A) A schedule setting out each charge repayment of which is sought, showing the date, amount, and alleged reason (if any) for that charge being made.

 

B) Copies of any statements or other documentation relied upon as showing that each and every such charge has been made

 

C) A statement of evidence if such is relied upon, as tending to show that the alleged charges have been made, or that they are irrecoverable as penalties, and if so, identifying the relevant clause(s) pursuant to which charges were applied

 

D) Copies of decided cases and other legal materials to be relied upon

 

If the claimant fails to comply with this order, the claim will be struck out without further order

 

The letter says we both have 28 days (Lloyds defendant) and the Claimant

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A. Schedule of charges (spreadsheet)

 

B. Copies of bankstatements (just ones with the charges)

 

C Statement of Evidence. See Here:

Statement of Evidence - for Draft Direction Order

New strategy for Allocation Questionnaires

 

D. Court Bundle see here:

Basic Court Bundle

 

Looks daunting and the Court Bundle is quite a lot of printing, but you've got till the middle of May, so just do it gradually

 

3 copies of everything, 1 for Lloyds, 1 for the court and 1 for you.

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