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    • Russia’s economy has been cut off from the global financial system - but it is still growing. Why?View the full article
    • Well done. Are you able to tell us more about how it went on the day please? HB
    • when mediation call they will ask the same 3 questions that are in their email you had to accept it going forward. simply state 'i do not have enough information from the claimant to make an informed decision upon mediation so i refuse. end of problem.  
    • Food prices, including a $40 chicken, has stoked fury and calls for big foreign supermarket chains to come to Canada.View the full article
    • Which Court have you received the claim from ? Civil National Business CEntre Name of the Claimant ? Lowell Portfolio i Ltd How many defendant's  joint or self ? Self   Date of issue –  15 Feb 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  The claim is for the sum of £922 due by the Defendant under and agreement regulated by the Consumer Credit Act 1974 for a Capital One account with an account reference of [number with 16 digits] The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit ACt 1974 which has not been complied with. The debt was legally assigned to the claimant on 16-06-23, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of the issue of these proceedings in the sum of £49.15 The Claimant claims the sum of £972 What is the total value of the claim? £1112 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? I dont know the details of the PAPDC to know if it was pursuant to paragraph 3, but I did receive a Letter of Claim with a questionaire/form to fill. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card When did you enter into the original agreement before or after April 2007 ? no Do you recall how you entered into the agreement...On line /In branch/By post ? Online Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Assigned/purchaser Were you aware the account had been assigned – did you receive a Notice of Assignment? I was aware, I'm not certain I received a 'Notice of Assignment' from Capital One but may have been informed the account had been sold without such a title on the letter? Did you receive a Default Notice from the original creditor? Yes Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not since the debt purchase, and not from Capital One. Why did you cease payments? I can't remember - it was the tail end of the pandemic and I may not have had enough income to keep up payments - I am self-employed and work in the event industry - at that time. I also had a bank account that didn't allow direct debits and may have just forgotten payments and became annoyed at fines for late payments. What was the date of your last payment? Appears to be 20/4/2022 Was there a dispute with the original creditor that remains unresolved? No Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No Here is my Defence: Defence - 1. The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. I have in the past had an agreement with Capital One but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification by way of a CPR 31.14 and section 78 request.. 3. Paragraph 2 is denied. I am unaware of having been served with a Default Notice pursuant to the Consumer Credit Act 1974. 4. Paragraph 3 is denied. I am unaware of any legal assignment or Notice of Assignment pursuant to the Law and Property Act 1925 Section 136(1) 5. The Defendant has sent a request by way of a section 78 pursuant to the Consumer Credit Act 1974, for a copy of the agreement, the Claimant has yet to comply and remains in default of said request. 6. A further request has been made via CPR 31.14 to the Claimants solicitor, requesting disclosure of documents on which the Claimant is basing their claim. The Claimant has not complied and to date nothing has been received. 7. It is therefore not accepted with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to: a) show how the Defendant has entered into an agreement and; b) show how the Claimant has reached the amount claimed for and; c) show the nature of the breach and evidence by way of a Default Notice pursuant to sec 88 CCA1974 d) show how the Claimant has the legal right, either under statute or equity to issue a claim 8. As per Civil Procedure 16.5 it is expected that the claimants prove the allegation that the money is owed 9. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of section 136 of the Law of Property Act and section 82A of the Consumer Credit Act 1974 10. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief. .................. Please note that I had to write a defence quite quickly as I hit the deadline. At the time of writing the defence, I hadn't been able to find correspondence from Capital One, but had since found default letter etc. I submitted CCA request and CPR 31.14. However, I didn't get any proof of postage or use registered post for the CPR (an oversight) but did with the CCA request. I received a pack which included a letter from Overdales, going over the defence I'd filed, as well as letters of Lowells and reprints of letters from Capital One. But I have no idea if this pack is in response to the CCA request or the CPR ! I would have expected two separate responses ... although I do know they are both the same company. Looking over the pack today, and looking through old emails .. I find some discrepancies in the Capital One default letters (notice of default and Claim of default). They are both dated *before* an email I have stating that a default can be avoided. The one single page of agreement sent (so not the full agreement) has a 16 digit number at the top in small print, next to 'Capital One' which corresponds to a number called 'PURN' printed at the top of each of the 10 pages of ins and outs of the account (they're not official statements, but a list of monthly goings) yet no mention anywhere on either of the account number. I cant really scan them at the moment - I can later tomorrow, but that will be after the mediation call I'm sure. I guess I may be on my own for this mediation ... I am not certain the CCA request has been satisfied .. or if the CPR has been . And then I appear to have evidence that the Default notices provided are fabricated ? Yet, I do have (elsewhere ... not at home) Default letters from Capital One I can check ..
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Matt Vs RBS..... Round 2


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OK, Statements received yesterday. Have transposed the charges details to my excel spreadsheet, and have £2769 worth of charges. The cheeky b*gg*rs. Same old story of snowballing charges. Well this time its going on next years holiday!!

 

Noticed that the statements only went up to 29/8/06, and I know I've had a plethora of charges since. So they haven't even done the S.A.R - (Subject Access Request) right.

 

Looks like a trip to the branch tomorrow then.

 

 

 

 

RBS Account 1: Won

RBS Account 2: Won

Capital One: Won

Capital One (Wifes Card): Won

RBS Account 2, round 2: Won

RBS PPI: Won

 

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Got all outstanding details from the Branch today. Toting everything up, it comes to £2933 exactly. Preliminary letter will be sent in the morning.

 

*****************************************

RBS Account 1: S.A.R - (Subject Access Request) sent 4/9/06, LBA sent 10/10/06, offered £2300 (declined) 16/10/06, final offer for £3754 received 28/10/06, accepted.

 

RBS Account 2 (Joint): S.A.R - (Subject Access Request) sent 2/11/06. premlinary sent 15/11/06 for £2933

 

 

RBS Account 1: Won

RBS Account 2: Won

Capital One: Won

Capital One (Wifes Card): Won

RBS Account 2, round 2: Won

RBS PPI: Won

 

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I didn't charge interest on it as they settled out of court. Interest at 8% would have been added if it had gone to court via MCOL.

 

What I did was:

 

Send the SAR to get my statements.

 

Put these into the spreadsheet.

 

Used the formula for working out the daily interest.

 

Added each column, i.e. the actual charges and the daily interest on each charge at 8% APR.

 

Initially claimed for the charges only.

 

Won

 

If it had had gone to court, I would have added the interest.

 

I will PM you with info re the interest calculations

 

 

RBS Account 1: Won

RBS Account 2: Won

Capital One: Won

Capital One (Wifes Card): Won

RBS Account 2, round 2: Won

RBS PPI: Won

 

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Hello Furzle

 

sorry for the delay

 

The rate of interest is usally found on the letter they send you telling you they're going to charge you £28. This 'maintenance' charge is for going over the overdraft limit (which, in my case, happened when they actioned a DD that would take me over the OD limit).

 

The problem here, maybe, is that you would have to work out which bits of the interest charged relates to you going over the overdraft limit (I think). The sums boggled me, so didn't bother. I didn't think it would have come to much though. Their APR for this, I believe, stood at 29%.

 

I don't know how far you would get charging contractual rate from the start, but good luck.

 

 

RBS Account 1: Won

RBS Account 2: Won

Capital One: Won

Capital One (Wifes Card): Won

RBS Account 2, round 2: Won

RBS PPI: Won

 

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  • 2 weeks later...

Well, the preliminary was sent 15/11/06, and I have had diddly squat back off RBS. With my first claim I at least received a get lost letter. With this I have got nothing, which is getting me a little worried. Has this happened to anybody before? Are RBS changing tac?

 

In any case, i sent my LBA today.

 

 

RBS Account 1: Won

RBS Account 2: Won

Capital One: Won

Capital One (Wifes Card): Won

RBS Account 2, round 2: Won

RBS PPI: Won

 

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Received an answer to the Preliminary, 3 days after sending the LBA. Usual babble, the words fair, reasonable and transparent made there way into the text, which is ironic, as they are anything but.

 

T minus 11 days till moneyclaim online.

 

 

RBS Account 1: Won

RBS Account 2: Won

Capital One: Won

Capital One (Wifes Card): Won

RBS Account 2, round 2: Won

RBS PPI: Won

 

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  • 2 weeks later...

Its been almost 2 weeks (1 day shy) of the deadline in the LBA. I'll probably wait 'til Monday, but, regrettably, it looks like I'll be doing the MCOL thing.

 

Really nervous about claiming online. I have got a good claim particulars I found from trawling through the website, but I really hope an offer is made before I have to do this.

 

 

RBS Account 1: Won

RBS Account 2: Won

Capital One: Won

Capital One (Wifes Card): Won

RBS Account 2, round 2: Won

RBS PPI: Won

 

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  • 4 weeks later...

Hello

 

The date is now 9th January. The LBA was sent 2/12/06, with a response to the original prelim received 4/12/06. Have had a hectic Christmas and new year where we were away for a good portion of the time. Returned home last week to find it had been burgled, so all in all, not good. So I've not had chance to keep things up to date.

 

Up to yesterday, I had no response from my LBA, and in fact E-Mailed Tommy McClean my LBA and charges schedule just in case it had been lost internally at RBS (was sent recorded delivery, so i Know it got there) some time before christmas.

 

Tommy responded:

Because of the volumes of this type of claim we are currently seeing :D, it is unlikely that we will be in a position to respond soon. If you feel unable

to bear with us meantime, it may be appropriate, therefore, for you to move matters down the legal route.

 

I then received a letter yesterday apologising for the delay and asking us to bear with them.

 

Do you think its a stalling tactic, or they really are up to their necks in it.

Or should I do MCOL now, which is looking pretty good anyway, as i get an extra £700 interest.

 

 

 

 

RBS Account 1: Won

RBS Account 2: Won

Capital One: Won

Capital One (Wifes Card): Won

RBS Account 2, round 2: Won

RBS PPI: Won

 

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Hello

 

Is this correctly filled in?

 

1. The Claimant has an account xxxxxxxx with the Defendant, opened 1999. Since 17/08/01 the Defendant debited charges and interest in respect of purported breaches of contract. 3. Defendant is aware of all details as a list of charges has already been supplied. Another copy will be sent. 4. Claimant contends: (a) The charges exceed the Defendant's losses caused by the breaches; (b) The Term permitting the Defendant to levy such charges is unenforceable under the Unfair Terms in Consumer Contracts Regulations 1999, Unfair Contract Terms Act 1977 and at Common Law. 5. Claimant claims: (a) return of the amounts debited of £2996; (b) Interest per S.69 County Courts Act 1984 of 8% - £645.58 continuing at 8% until judgment or settlement at a daily rate of £0.00022; 6. Alternatively, if the charges are a fee for a service, then they must be reasonable under S.15 of the Supply of Goods and Services Act 1982. 7. Costs allowed by the Court.

 

I have set this all up on MCOL, all I need to do is click the submit button. An extra £645 with the interest at 8% included!!!

 

 

 

RBS Account 1: Won

RBS Account 2: Won

Capital One: Won

Capital One (Wifes Card): Won

RBS Account 2, round 2: Won

RBS PPI: Won

 

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OK, is my thinking right here.

 

Using the spread sheet, I have a total of £2996 in charges.

 

On each line item, I have used the formulas given to work out the number of days, and work out the interest at 8%. This totalled to £645.58.

 

For the daily rate of interest I am taking £2996 x 0.00022 = £0.66. Is this £0.66 correct?

 

 

RBS Account 1: Won

RBS Account 2: Won

Capital One: Won

Capital One (Wifes Card): Won

RBS Account 2, round 2: Won

RBS PPI: Won

 

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Here they are:

 

1. The Claimant has an account xxxxxxxx with the Defendant, opened 1999. 2. Since 17/8/01 the Defendant debited charges and interest in respect of purported breaches of contract.. 3. Defendant is aware of all details as a list of charges has already been supplied. Another copy will be sent. 4. Claimant contends: (a) The charges exceed the Defendant's losses caused by the breaches; (b) The Term permitting the Defendant to levy such charges is unenforceable under the Unfair Terms in Consumer Contracts Regulations 1999, Unfair Contract Terms Act 1977 and at Common Law. 5. Claimant claims: (a) return of the amounts debited of £2996; (b) Interest per S.69 County Courts Act 1984 of 8% - £645.58 continuing at 8% until judgment or settlement at a daily rate of £0.66; 6. Alternatively, if the charges are a fee for a service, then they must be reasonable under S.15 of the Supply of Goods and Services Act 1982. 7. Costs allowed by the Court.

 

Is this OK?

 

 

RBS Account 1: Won

RBS Account 2: Won

Capital One: Won

Capital One (Wifes Card): Won

RBS Account 2, round 2: Won

RBS PPI: Won

 

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OK.

 

Its Done. the claim has been filed.

 

A little worried about Paul Walton though. Has a precedent now been set?

 

 

RBS Account 1: Won

RBS Account 2: Won

Capital One: Won

Capital One (Wifes Card): Won

RBS Account 2, round 2: Won

RBS PPI: Won

 

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Hello

 

Please can i have some advise. It would appear as if RBOS truly are inundated with claim requests.

 

The LBA was sent on the 2nd of December to which e got a 'dealing with your request' letter to just after new year.

 

I gave them one more week, and on the 11th January, filed a claim, due to be served on the 16th January. On the 18th of January, I get an offer letter for the full amount, £2933

 

do I:

 

Take the offer as it stands

 

Take the offer, but see if they will add on the £130 court fee, and I'll then waive the interest

 

Go the whole hog, and get the charges back plus the court cost plus the 8%, taking the claim to aroung £3750

 

Its very very tempting, as the whole CPR18 Cobbetts stuff seems daunting.

 

 

RBS Account 1: Won

RBS Account 2: Won

Capital One: Won

Capital One (Wifes Card): Won

RBS Account 2, round 2: Won

RBS PPI: Won

 

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OK.

 

Just phoned RBS customer relations. the number was on the offer letter.

 

They hadn't received the court letter yet (although it was deemed to have been served on the 16th January). I said I would accept the offer if it included the court fee of £120. They said no way jose.

 

Advised them that if i let the court claim run its course, there would be an extra £600 in interest + £120 court fee that they would probably pay up. They weren't interested.

 

I need to book the summer holiday for the family in a couple of weeks, so right now, this is looking very tempting if I take a hit on the court fee.

 

What does anybody think?

 

 

RBS Account 1: Won

RBS Account 2: Won

Capital One: Won

Capital One (Wifes Card): Won

RBS Account 2, round 2: Won

RBS PPI: Won

 

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OK then. In for a penny, in for a pound.

 

I will draft a letter of rejection, and state that a claim has been made, and advise them of the claim number.

 

How long does it normally take from this stage?

 

 

RBS Account 1: Won

RBS Account 2: Won

Capital One: Won

Capital One (Wifes Card): Won

RBS Account 2, round 2: Won

RBS PPI: Won

 

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Does this look OK as a letter of rejection:

 

Response to Settlement Offer.

Dear Sir/Madam

 

Thank you for your letter dated 16/1/07. However, due to the length of time in receiving a response to my Letter Before Action (LBA), I have filed a claim for the outstanding amount with Moneyclaim Online. The claim is deemed to have been served by the courts on the 16th January 2007.

 

For your benefit, the claim reference number is: 7QZ03963

 

I respectfully decline your offer of settlement and now request the entire amount of £2996 (this includes a further 2 charges over and above those sent with my LBA), plus the 8% APR statutory interest I am entitled to claim, and the court costs of £120. This brings the total claim to £3769.

 

Please find attached a copy of a spreadsheet detailing these charges.

 

I trust this clarifies my position.

 

 

 

 

RBS Account 1: Won

RBS Account 2: Won

Capital One: Won

Capital One (Wifes Card): Won

RBS Account 2, round 2: Won

RBS PPI: Won

 

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Just got a bank statement. The bloody bandits have relieved me of another £28, just because I went £1 overdrawn.

 

Phoned the bank up to see if they would refund it. Nope. Daylight robbery.

 

On a further note, I will be screwing RBOS for £800 on a mis-sold PPI after this little escapade is finished. I HATE RBOS. My loan would have been paid of this year if it wasn't for the PPI. As it stands, I'm looking at autumn 2009.

 

Read a story in the paper about some baliffs visiting a RBOS branch somewhere in the country, earlier this week. Apparently, the manager wasn't in the office at the time, and a load of computers got took away. Brilliant.

 

 

RBS Account 1: Won

RBS Account 2: Won

Capital One: Won

Capital One (Wifes Card): Won

RBS Account 2, round 2: Won

RBS PPI: Won

 

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Right. The MCOL time is up tomorrow, at midnight I guess.

 

So I will be entering a Judgement by Default. What does this mean in terms of a timeline to getting my money back? Does it mean I've effectively won?

 

Can I send the baliffs in after tomorrow?

 

Can they still acknowledge the claim after the 30th January deadline?

 

I'm reading the notes on the MCOL site, but no where does it state when baliffs can be used (I think), unless its this requesting a warrant of execution.

 

 

RBS Account 1: Won

RBS Account 2: Won

Capital One: Won

Capital One (Wifes Card): Won

RBS Account 2, round 2: Won

RBS PPI: Won

 

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Hello

 

I have just phoned the courts up. They have until COP today to file a defence. If they don't I can file judgement by default.

 

The people at MCOL were genuinely helpful, to the point where I was told the best time to enter judgement, how soon judgement is usually in place, and how to issue warrants (if it comes to that).

 

Lets hope they don't file a defence.

 

 

RBS Account 1: Won

RBS Account 2: Won

Capital One: Won

Capital One (Wifes Card): Won

RBS Account 2, round 2: Won

RBS PPI: Won

 

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Bugger.

 

They've acknowledged the claim. They have a further 14 days.

 

Looks like I'm waiting a letter from Cobbetts then.

 

Oh well.

 

 

RBS Account 1: Won

RBS Account 2: Won

Capital One: Won

Capital One (Wifes Card): Won

RBS Account 2, round 2: Won

RBS PPI: Won

 

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Quick question

 

I issued the claim on the 11/1/07. The claim was deemed to be served on the 16/1/07. It gave them 14 days to file an acknowledgement, which they did today.

 

This gives them 14 additional days, making the deadline 13/2/07? or is it 28 days from when they acknowledged the claim, making it the 27/2/07?

 

I think its the 13/2/07.

 

 

RBS Account 1: Won

RBS Account 2: Won

Capital One: Won

Capital One (Wifes Card): Won

RBS Account 2, round 2: Won

RBS PPI: Won

 

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