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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
        • Thanks
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hi all

 

I wonder if you can help me.

 

I did something stupid and ended up in Magistrates Court and got fined and told to pay costs and it came to over £1k..

 

I’ paid some off then got into money troubles so stopped paying.

 

They (Cheltenham Magistrates Court) ended up handing fine over to Marstons bailiff was quite friendly

and we made an agreement for me to pay,

but then I got into trouble again and ended up being sent to prison for 18 weeks by Walsall Magistrates Court….to serve 9 weeks.

 

Left me owing £900 to Cheltenham Magistrates.

 

I got out to find a text from the bailiff asking what was going on and why hadn’t I paid and

a letter from him through my door, with the fine now at £1220.

 

He then arrived at my door and left me a note after talking to me and me explaining where I was and told me to make arrangements.

 

I then went for a few job interviews came back to find he’d been again and it was the note saying he will come and take stuff.

 

I really can’t afford to pay the £900 in one go and am currently on benefits until I find a job.

 

I did write to Cheltenham Magistrates whilst I was inside asking them to consider that my prison term be classed as time served

but they have apparently refused as I was put in prison by a different court than them.

 

What can I do to get him off my back if I can’t pay him?

 

I really don’t want him taking my stuff?

 

CAn I get the court to take money off my benefits or is that too late?

 

 

Thanks

Mary

 

PS – this is one of two posts I need to make over money problems on different parts of the site so hopefully I won’t confuse you all!!

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