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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Freedom Pass settling out of court advice


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Concessionary pass miss-use is treated very seriously (and quite rightly so)

because it is currently a statutory benefit to those entitled to it

(i.e. the over 60's and disabled) thus it is entirely funded by the public purse

(paid for by tax-paying people like myself).

 

By the sounds of it, you have abused this scheme many times as you say that you cannot remember how long you have been using it.

 

Presumably the pass has been withdrawn and your Mom will have to report the pass as being lost or stolen to obtain a replacement.

 

Should it come to light that she was aware and gave her consent to you using it,

then it will more than likely be permanently withdrawn (and quite rightly so).

 

If it also comes to light that you have been using it on a regular basis (and yes, they are able to and will check),

then it is highly likely they will not want to settle out of court (and quite rightly so).

 

I always ask the question when someone comes on here saying

"I am very sorry for using something I know I am not entitled to" or it was just a "lapse of judgement",

if you hadn't of been caught, how long would you have carried on using it for or are you only sorry for getting caught?

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You believe that everyone who pays tax is honest by default? I may have done a silly thing in this instance but I am not a bad guy and I think it's unfair to pit me against so called "honest" people in that way. I accept responsibility for my wrongdoing. I am just trying to prevent as much pain to myself and my family as I can now. Which at this point would be trying to avoid a criminal conviction. Thank you for your reply.

 

But your not.... your trying to avoid going to court and you've come here to ask advice about how to!

 

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Guys, just a short reminder, the OP has posted for help and advice. I think the OP understands the ramifications of their actions. Further were not here to Judge.

 

 

I note some of my posts have been removed.

 

I don't see them infringing on any rules so I take exception to this.

 

More so, if you read them properly (and between the lines) you could be forgiven for detecting some text which I highlighted

in a way to say the dialogue the OP was using as an "explanation" was unwise and inappropriate.

 

Kindly re-instate them or give good reason for their removal.

 

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I've reviewed the posts, as far as I'm concerned they do breach the site rules. You may if you wish have the posts reviewed by Admin, just use 'Contact Us' at the bottom of this page.

 

You didn't even have the courtesy to advise me before removing them

and I do disagree with your view on them being in breach of the rules.

 

They were not abusive but indicated and high-lighted dialogue that the OP was using which would of prejudiced his argument to either TFL or in court.

 

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In the light of the above response, I shall consider my position of continuing to be a member of this forum.

 

Clearly despite my almost 5 years of membership and the many "thanks" I have received during that time counts for very little.

 

I feel that I have bought a lot to the forum in certain areas of expertise and have always tried to give sincere advice.

 

But currently it has become more difficult to find too much spare time to afford to the site due to a new business venture.

 

I do not agree with the two members of the site team on this...

. my posts were a little sarcastic, yes but they were designed to "shoot" the OP's argument down in flames

because had he used the argument to TFL, t

hen they will surely prosecute as quite frankly, his explanation

and reasons for using his mother's freedom pass are quite ridiculous.

 

If I am the only one who can see this, then clearly I am contributing to the wrong site.

 

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